Adam Bright Tree Service

My husband ordered wood from an ad in the newspaper without reading online reviews. when it was delivered I questioned if it was a cord. The guy says «we don’t measure it, but it looks like a cord». I had to ask for a receipt and was charged an additional $ 10 for delivery. When I started stacking it I noticed about half of it was wet and not seasoned. My husband specifically asked about seasoned as we wanted to burn it now. I would not recommend them for wood.

Adam Bright Tree Service was OK. Slow to return phone calls. They were asked twice to send us a written estimate (for tree removal). AB acknowledged that he had received the request, but still couldn’t seem to get around to sending it. We had a verbal bid only. Since we had never used them before I really needed an emailed bid. Nope. They were several weeks out and I had to call and see if we were on the docket on the actual date selected to down the tree. No effort was made to communicate with us about anything.
The actual tree removal went smoothly enough. Damage to my shrubbery was minimal. They were polite and did a good job. Even though clean up was part of the bid, they took off without completing it, and we had to finish.

We ordered 4 cords of wood. They dropped off 3 ¼, which we figured out after spending hours stacking it. When we call them regarding this, they told us they would come pick up all the wood and give us our money back, but they would not bring us more wood. Their response was we stacked it differently than they did. Really? A cup of sugar is a cup of sugar.
They are liars and criminals and jerks. Do not use this service.

Feb 4, 2015:
Not having our stove yet, we ordered a cord of wood. We also didn’t know too much about the whole ordeal about ordering wood. After receiving it, we stacked it, and later my wife inspects it and says that doesn’t look like a cord of wood. We measure it, and it’s probably ¾th there. It’s 4×8 (maybe 8) and x3 at the most.
Calling and speaking with David, they promise to make it right. That’s awesome. But He won’t do it right away. It’s not efficient for him to come out with such a small load of wood, I’m told. I have to confess I don’t care what’s efficient, I want what I’ve paid for. And what I’ve got so far is just a truck pulling up and dumping a bunch of wood in my driveway. Wood that’s clearly just scrap. Some wood was very questionable and appeared to be even wet at the time. Not having a stove then, we just put it away and focused on trying to get the stove.
We’ll see how long time it takes to deliver, and how it turns out, and I will update accordingly. For now, I’ll leave it to be a ²⁄₅ with potential to be adjusted.
Stay tuned. Don’t change the channel.
March 5 update: I was told that I will get a different compensation. I’ll update when I get it.

Be absolutely sure to get your quote in writing with this company. Adam didn’t want to come out ahead of time, so he gave me a quote by phone. No big deal. Seemingly.
The tree-​cutting guys were there on time and were courteous and informative. Unfortunately, they didn’t cut down all the trees that Adam had quoted. So, I was left with 6 young trees still standing in the yard that Adam told me would be removed. It wasn’t a misunderstanding; I gave Adam the exact number and size of the trees to be removed when he gave me the quote.
I called Adam on it and, after some discussion, he said he would «make it right on the next job». He offered no partial refund and did not offer to complete the job… instead, he apparently wanted me to give him another job so he could make right the overcharge/​non-​completion of the first job. Wait… what?
Bottom line: if I can’t trust Adam Bright on the very first job, I can’t trust Adam Bright on any other jobs. I highly un-​recommend this company. Choose Adam Bright Tree Service at your own risk.