Bend Lock & Safe

These guys know their stuff. I’ve had a few keys made by them and never had one that didn’t work perfectly. Fair prices for excellent work. I knocked one star off because they do seem to rather talk with their buddies hanging out in the store more than helping a customer who walks in.

Lost the key to my sentry safe so I decided to bring it here. They were able to open it and make a key for a VERY reasonable price! They were super fast and friendly, highly recommended this place!

We recently purchased a new gun safe here, and not only were the prices great, the service was really excellent. They know the products very well, and Jim, a fellow enthusiast, has continued to provide support and tips tp optimize it for our purposes. We will definitely shop there again! Oh, and by gthe way, do not confuse them with the other guys who have a similar name, these guys are the real deal, BEND LOCK & SAFE. I called the other guys by accident, WHAT A MISTAKE!!! I guess that happens a lot.

Bend Lock and Safe has provided us a variety of services for over 5 years. They have an excellent array of security safes, some of which are used and offered at very favorable pricing. A distinguishing feature is their competence to help you select an appropriate level of security and then properly install your choice. Moving a safe is an art form all its own.
We also find the array of padlocks and various security devices very helpful. Periodically we have used services such as rekeying and selection of additional locking hardware for our home. Good installs. competent.
We are very appreciative of the support offered through Bend Lock and Safe!

Went in to have them come to our house to fix a trailer door lock that had completely slid out of the hole. Rather then charging the $ 50.00 mobile fee for a few minute fix the guy told my how to fix it myself! How refreshing! Went home and had it fixed in no time.
Helpful and knowledgable staff with great customer service. Will definitely be taking all my business there in the future. Thank you!

Employees are not very pleasant, and don’t actually listen to you. Have dealt with them several times now and have been unhappy all of the times. Overpriced and take too long. I will definitely not be going to them in the future.

Great service, knowledgeable, and helped me save a lot on a micro chipped car key and programming!

Good services, nice people, fair prices. My husband and I have been customers of Bend Lock & Safe at least a dozen times in the dozen plus years we’ve lived in Bend. Today it was to re-​key the lock in a cast bronze front door set. (We replaced the door. Sadly, couldn’t use this spendy existing door handle on the new door and thought it best to change the lock before selling the handle set.) In less than ten minutes, the lock was re-​keyed with new keys to boot.
We’ve also used Bend Lock & Safe for having house keys and car keys made. They also sell safes (duh) and locking door sets. I hear they also provide on call service if you lock yourself out of your house or vehicle. We’ve never had to ask for that help, but nice to know they drive to where you need them to be in Central Oregon if that happens.
This small business has been in business since 1968 — Lyndon Johnson was President and Neil Armstrong had not yet walked on the moon. Bend Lock & Safe is long lived because it is well run. We’re fans.
THIS N THAT:
1) Conveniently located on Franklin, a block or two off Highway 97.
2) Parking in small lot in back.
3) Barrier free — universally accessible from parking in the door and throughout.
4) Closed on Sunday.
PS — If you look behind the filter you’ll see another review from someone with «woohoo» testimionial for how Bend Lock & Safe saved the day for them while they were on vacation in Central Oregon. Were it not for the mysterious Unilocal filter that review would have been FTR here. So good for that reviewer too!

We called Bend Lock and Safe after the key to our cartop cargo box broke off on the first day of a camping trip to central oregon over memorial day. The guy told us to head to the store at 9am (I called at 8am), but when we got there, they were closed for the weekend. I called to see what was up and the guy who was on call as the mobile locksmith for the holiday weekend came by, fished out the broken key, put it back together and cut two copies that both worked better than the original. I was sure I was going to get gouged for over a hundred bucks but when he rang it up, the total came to $ 25!!! I was astounded! When I stated my surprise at the cost, the guy just said «yeah, customer service is kinda our thing». No kidding.
Top notch establishment. Definitely call these folks first! A+