Stark Street Lawn & Garden

I took a ten year old mower in to Stark Street Lawn and garden to get it running for summer. My expectation was a spark plug, maybe a blade sharpening. As the guy took it out of my truck, he said «how old is this mower?» When I told him 10 years he said «probably needs a new fuel system». Really I said, maybe it just needs a spark plug? I then asked what a new fuel system costs. He answered $ 140. I really needed this mower fixed. I had 25 people coming to my house for a summer party. I got in my car and felt sick. I knew I should go back and get my mower, but I was late to work and I had just paid a $ 40 diagnostics fee. I left it and waited for the estimate. Two weeks later I got a call. To fix my ten year old mower was going to cost $ 190. Needless to say, that didn’t make a lot of sense to me. I needed to see what new ones cost. When I went to pick it up, they retrieved it from a back shed across the alley. Out came something that resembled my mower. On top of it was a cardboard box of parts. The mower was in pieces. Absolutely useless and in pieces. I was out $ 40 and I had nothing. The employee offered to recycle the mower for me. I was mad. I was in utter disbelief. He was full of explanations about time involved and safety issues, but never did he say «I’m sorry «. He did offer to put it back together for no cost, but it was going to be two days. At this point I just wanted out of that business. I felt like I was going to get screwed from the second the first guy glanced at the mower. My bad. I should have ran then.