Up 2 Code Plumbing and Boiler

01376C1 is the plate number of the Up2code van that almost hit my wife and I in our car. I am leaving a left turn only lane onto minidrive after stopping at the blinking red light when he uses the lane to the right of us and does not stop and turns in front of us. I called the company but no one has called back, total disregard. Class is what you do when you think no one is watching.

Nothing but great things to say! Krista was very pleasurable to deal with. She was friendly and worked quick to help me get set up with a new water heater! Andrew & Matt were professional and on time! We are very happy… even happier to have hot water!!!

Chris came out for a warranty repair and was terrific. He was on time, professional, and took the time to explain what had happened and how the warranty worked. I also want to thank Krista, their great office person, for working out the details so that this job was completely covered by the warranty. Chris took extra time to look at another plumbing issue, and I hope to use Up 2 Code to make this repair as well.

I had a water heater installation at home this Morning, the plumber came in on time and is very professional and experienced，he did a great great job, we have hot water now, very happy, oh yeah…

Quick advice, go somewhere else for your plumbing/​boiler needs. I question their integrity and was not happy with their customer service.
They completed the work and left the garage in complete disarray.
We’ve dealt with other plumbing companies that actually made an effort to clean up after themselves and leave the area in same condition they found, not so with «Up 2 Code». If it’s a warranty issue you may be stuck using them, if you have a choice then I advise you go elsewhere.

Excellent work. Had to replace the wax sealant in the toilet. Fast, clean, efficient and he treated me like family. Joe is the man!

Just had some plumbing work done by Up2Code. They did a toilet upgrade and some repairs to replace the shower valve cartridges. All the work was done efficiently and professionally. He was able to complete the work in about half the expected time. Job well done and the price was reasonable.

You kind of need to show up to your scheduled appointment, or at least call to reschedule… or maybe answer the dozen calls we made to find out why they didn’t show up for said scheduled appointment to earn any stars on this review. Unbelievable… too bad no stars is not an option.

Mike is the best.
Our plumbing problem was handled the day we called quickly, professionally and expertly. The rates are affordable and the customer service was first-​rate.
Krista made the appointment for us and Mike came to the house to do the repair. Both were very friendly and knowledgeable.
Mike arrived right when I was told he would and took care of two problems in short time.
I highly recommend this company and will call them with any plumbing issues I have in the future!

Choose this company for your plumbing needs only if you preferred to be ignored and treated unprofessionally.
Up2Code replaced a water heater in a home I recently purchased. Instead of routing the pressure relief valve drain to the floor or outside of the dwelling, they ran it into the drain for the washing machine. While the city of Benicia building inspector signed off on this move, if the valve ever releases, hot water will simply spatter all over the washing machine drainage hole, the wall, and a nearby electrical outlet because the end of the pipe hovers over the drain instead of running into it. Add to that, it is out of alignment and probably little of the water would actually run in
I called Mike to ask if they would rectify the problem and was promised a return call to send out a technician to evaluate. Mike never called me back. I called and left another message the following day and still did not receive a call. Decided that I would not even want this company to do the work now after all.
NOT Up2Code!

I have had the unfortunate opportunity to have had two separate plumbing problems in the past year, but fortunately for me Up2Code limited the damage and delivered on their word of being a competent, thorough, efficient, professional, accountable company. Both times that I have used Up2Code an employee actually personally answered the call for service (rare these days), assessed my needs, and set an appointment immediately. The first time I used them, they were running a little late that day, but were professional enough to call a half hour before the appointment to let me know they would be about 15 – 30 minutes late (and apologized for it), the second time I used them they were 5 minutes early for our appointment (professional accountability is HUGE in customer service, considering the 4 hour windows other companies hold you hostage with).
On both occasions the problem was assessed and corrected on the first visit, one of which was surprising because the materials were extremely old (and rare) but they had already stocked the work truck with three versions of the part they anticipated needing to be sure that they would not need to waste a trip (or my time and money) having to leave the job to get it. They also took some time assessing one of the problems I was having (sewer back-​up) to see if the back-​up was beyond the responsibility of me (the homeowner) to see if the City was responsible depending on the location of the back up (which would have lost them business, but saved me a lot of money).
Finally, the last thing to mention is price. Although not «cheap,» I did not find their pricing unfair. The service was great, work timely and quality, and the price fair. I will continue to use Up2Code plumbing (hopefully not for a while) for any future problems, and I highly recommend them to any of my friends, family, and fellow Unilocaler’s!

No show /​no call /​no nothing for warranty work.
I work a 12 hour rotating shift plus take care of my elderly mom so I can’t just drop everything to meet a plumber at the drop of a hat.
My newly installed water heater has a strange resonance when it fires up so I was directed to Up 2 Code for warranty work.
I scheduled an appointment a week or two out but at the agreed to time nobody showed up, called to say they couldn’t make it or returned my calls. This seems extremely unprofessional if you ask me.
I don’t think I would buy anything from this guy if you can’t get him to show up for warranty work. Just sayin’…

After dealing with a leaking master bathroom sink for over a year, which my dad and husband could not get to stop, I decided to call in the professionals. Of course I turned to Unilocal,because I did not want to have to pay an arm and a leg and I wanted good service.
I called Up2code and Mike called me back within the day. We setup an appointment and he arrived right on time. He wasn’t even in my house 15 minutes before he had a diagnosis and a fix. The entire drain needed to be replaced and while I wanted it done, I was a little worried how much it would cost.
Mike replaced the drain and was done in about 45 minutes. Total cost was under $ 130! Thank you Mike and Up2Code! I will definitely be recommending you guys to others with plumbing needs!

Absolutely great! Showed up exactly on time, fixed the problem in about 20 minutes, and reasonable charge to boot! I HIGHLY recommend these guys.

Wow, just had Mike take a look at my water heater – super nice, professional, explained everything to me, and didn’t charge me a dime to evaluate it – will definitely be calling him back when I take the plunge to get the work done. Thank you Mike.

At Estey Real Estate and Property Management we depend on reliable, fair priced, fast responsive service. Mike of Up2Code has met and exceeded our requirements. Tenants response has always been positive. I recommend this company without reservation. Don’t hesitate to use this company, call

Mike has all the good energy and intention that comes with owning and loving your own business. He is available, and cares about his work.
I have a big dental practice, that has endless water pipes running through the ceiling to the rooms. Inevitably one of those pipes springs a leak and Mike has saved us more than once.
Last week it was a drain pipe from our washer at the office. Its all better now.
Next week he will be coming out to my house to fix our outside leaking faucets. It is so nice to have a personal plumber! Thank you Mike!

Mike of Up2code Plumbing does an amazing job. Not only does he have great customer service skills, working with me to find a time that would be mutually convenient, but he performed a quality job repairing my shower. He proved to be efficient and very reasonable. When it was completed, he took the time to explain what had caused the problem in the first place. We will definately be contacting him again.

Mike and the guys at Up2code plumbing are the best. Mike is always the professional, he is the only plumber that I use. His pricest are more than fair. I needed to have my line converted from electric to gas. The work was fast and efficent. He even offered to come on a Sunday to make my life easier. He also has done some plumbing in my bathroom he is the first person that I have come across that cleans up after the work is done. I would give Up2code Plumbing 10 stars if it was a choice.