Metro Public Adjustment

Metro helped with me my insurance claim. They got me more money for repairs than I would have received on my own. Great customer service and response time. Knowledgeable claims representative that kept me informed every step of the way. I would recommend to a friend or family.

I could have done a better JOB myself… My losses are big. This business should be investigated it criminal Big Metro is a big mistake.

Attended a presentation about working with them as a Public Adjuster (PA). Very misleading information concerning commissions. They practically guaranteed you would make a certain amount of money per month when, in fact, you do NOT get paid anything until the insurance company actually pays the client off the claim (report) you submitted. If it takes from 3 weeks to 6 months for an insurance company to accept and pay a claim you may be waiting 3 weeks to 6 months to get paid. Stating «YOU WILL RECEIVE» as compared to «YOU MIGHT RECEIVE» concerning income potential is totally different. I walked away and will not work them them in any capacity.

HORRIBLE, HORRIBLE COMPANY! PLEASE BEWARE!!!
Jamal the public adjuster was called in to assist with a small electrical fire in the basement that resulted in some damage after the fire department was called in. Jamal informed my family that we had nothing to worry about and that everything would be handled by his company. He then proceeded to call a clean up company (CPR) to help with the issue that was left behind. We decided to let the public adjuster deal with the situation since my parents had a good experience with a different public adjustment company in the past. Everything he said was far from the truth. The company staged my home to get maximum insurance reimbursement, took their portion of it, left all of the trash and staging at my home, deferred the companies that they hired and were supposed to take of to me and disappeared. Now I was stuck with the trash that the cleaning agency piled in my backyard and the bill for work that wasn’t even done. This is one of the worst experiences with a company I have ever had. I tried calling the company several times but they always defer me to Jamal who conveniently sent me to voicemail each time. Wish I could give them negative stars!

I really wish there was some reviews about these guys before I went through my mess with them. It was truly one of the most excruciating experience I ever had with any service company. I could not get them to get back to me by email or phone. Once you sign the contract… they literally don’t care. Even my insurance company rep was dumbfounded with them. I had to do all the work and get them the information. I was furious about still having to write a check out to Metro. I thought about taking action, but I just wanted closure after 8 month. But I really recommend doing your own homework. They aren’t even Better Business Bureau Accredited. All they care about is signing you up and they will tell you anything verbally to get you to sign up. After that… it really doesn’t matter to them whether you get $ 4000 or $ 5000 since to them it’s only a difference of $ 250 to them. Instead of the required back and forth with insurance company, they rather have their full force out selling to worried home owners. Don’t believe me? Search for it.

Wish I could give zero star if Unilocal let me. Terrible company to deal with. They were so bad at responding my emails and calls. They seemed very helpful before signed the contract however they were over promised and deceptive. Overall bad earpiece.

The reviewer above was mistaken. Metro as a service company, does not get paid if they do not get you more.
I have used them and after an initial offer of 2700.00, Metro got me close to 16,000.00.
Needless to say, next time, I’m getting them involved first.