China House

This place has gone downhill over the years! I’ve been a customer for almost ten years and have seen the transition into dismal. My last two meals have been disgusting. I don’t know what kind of meat they are services but usda needs to be called. The general tsoas chicken was some kind of dark black meat under the sauce and didn’t have the consistency of chicken. I could hardly chew it. The fried chicken wings are darn sure NOT chicken! The rice is hard one day later. I believe they are used Old and expired good products. The delivery times are well over and hour also. I won’t order from them ever again! I wish the other Chinese restaurant on front street never closed. Forgot the name but I ordered from the a lot before they closed about 5, 6 years ago. This is ridiculous!

Chinese food on Chinese food. This place is the closest if you live in Berea so it’s easy for it to be everyone’s first choice in the area. The file very is awful and always takes about an hour or longer. You’re better off just driving there and picking it up because then you get it in 15 minutes instead of 90!
There was this one time I paid, waited about two hours then called and they said they didn’t even have an order. So I’ve been busy picking up.
The combo plates are the best value. Meat, rice, and an egg roll — good food
Staff aren’t really talkative but they are pretty much just running around cooking the food so they don’t have the time
Over all I like this place, it’s my go to for some quick easy food.
Orange chicken, crab Rangoon, and wonton soup is delish!

After recently moving to Ohio this is by far our favorite Chinese restaurant, and we have tried many places. The service is super quick and the food is fantastic. I noticed some less than favorable reviews and was very surprised. I wouldn’t go anywhere else. Best Chinese food around, and the owners are nice, super hard working people. Definitely recommend.

Exactly what I was looking for. Just good, fast take-​out Chinese food. The food was really good and the vegetables were fresh. I’ll definitely be a return customer.

Predictable Chinese food. It’s a B/​B+, exactly what I was expecting. Good size menu, good lunch specials, lots of options. Delivery time varries, but I got mine on time in the middle of a blizzard, so that’s a plus. We got chicken lo mein and sweet and sour chicken with a couple of apps, food was good.

Great food as far as Chinese takeout is concerned. Owners don’t speak English too well though, so communication is sometimes difficult.

This place has really gone down hill. What we once considered pretty good Chinese takeout has now become completely devoid of flavor and nearly inedible. The vegetable fried rice was terribly bland and dry, the sesame chicken was slimy, and the kung pao chicken was overloaded with peanuts and full of chunky carrots that were nearly raw. What a huge disappointment. We will not be ordering from China House again.

We placed a large (over $ 40) telephone order and were given an estimate of an hour.
After waiting 90 minutes, I called to check on the order: the person who answered took my address and assured me the driver was on his way, so it should arrive in 5 minutes.
Another 30 minutes and I called again. This time, they denied ever taking my order!
Now I have a hungry family and no food.
They will never get my business again. Their food isn’t good enough to tolerate this kind of service.

China House. where the customer isn’t right… All you needed to do was make an honest effort. Instead. after screwing up my last two carry out orders I’m taking my hard earned money elsewhere. Awful customer service will never make up for pretty decent Chinese food.

I’ve been to China House many times, the service has always been average and the food has been the same. Last night, however, I had a very different experience.
I went with two friends and we ordered 3 dishes: two orders of sesame chicken and one of orange chicken. We brought the food back to my house and found that all of the dishes were exactly the same, but that the sesame just had seeds sprinkled on top. The sesame chicken even had orange peels in it. The chicken was dry and tough and none of us even came close to finishing our meals, as they were gross and strange. We all agreed to call the next morning to discuss it with a manager.
This morning I called and asked to speak to a manager. I explained what had happened and she literally told me that I should have called last night and brought the food back up, and because I did not that she could do nothing for me. I explained that it was nearly 9 pm by the time we were done eating and she told me still that because I did not call and return the food last night that she could not help me. I told her that I would not be returning to China House if they were not willing to do anything to right this, and she told me that was fine, said goodbye and hung up. At no point was I rude, raised my voice or did anything to warrant such treatment.

This is average Chinese food; fast and efficient, with all the usual dishes you expect from Chinese take-​out. We go here for take-​out when we don’t feel like cooking, and they always have the food ready by the time we get there.
They also have tables if you want to eat in, but it’s order-​at-​the counter and take it to the table to eat on paper plates– most of their business is to-​go.
Restaurant is clean and well kept. If you like, you can stand at the counter and watch the food being cooked in two enormous woks. Parking is on the street (there’s a free municipal lot a block away, but that’s never a problem, you can always park right in front.)

If you can ignore the bad attitudes, at-​best ‘average’ food (at worst, awful), and obvious violations of child labor laws, this is a great place. But, if good food, or supporting local businesses who care about their business and their customers is important to you, look elsewhere.
Have been there a few times, circumstances have always been «what’s quick and cheap because I don’t have time for food». This last time however, we had a party of four people, who were all getting meals, and decided to sit down to eat. I like my food spicy, had forgotten to ask for it hot, and went up and asked for their Chili Oil (every Chinese restaurant typically has that available, if not already on the tables when you dine in). Well, apparently Chili Oil is not an option there, but they had small solo cups of what appeared to be Huy Fong Sambal Oelek, or maybe Garlic Chili. So I asked for one, and one for my friend because she likes spicy food too, so they handed them to me and the underage kid behind the counter said «One Dollar.»
Really? I’m eating in, and you’re going to charge me for condiments that should be on the table? When I brought this up, they didn’t seem to care. They should be encouraging the additional spice. Their pork fried rice is mostly inept, closer to the «yellow» pork fried rice than the heartier brown pork fried rice. The sprouts and onions could use a nice flash in some soy/​hoisin sauce, everything a touch jacked up in salt. The pork itself tastes frozen from a bag, it’s not terribly appetizing at all. The egg roll I had was cooked well, however they are really overdue to change their oil. Tasted like the oil had hit the smoke point somewhere along the way, or maybe it just hasn’t been changed in a really, really, really long time. Contents of the egg roll, mostly bland and uneventful.
Outside of the condiment issue (which I realize is a little thing, but this is a cost of doing business in the food industry — deal with it), the food is really pretty mediocre. I can get past that for a quick fix gotta eat thing, and would have given this place a full two stars on food. What I can’t get past is supporting people whose attitudes are crap. That’ll get you a one star, and that’ll ensure that you’ve gotten the last dollar you will from me.

This is my favorite place to get Chinese take out! I’ve been ordering here for years and have never been disappointed. I have tried a little bit of everything on the menu. The beef sticks and their sesame chicken are really good as well as their sweet and sour chicken. The service is great and the pick up order never takes long. This is also the kind of Chinese take out you can enjoy without feeling sick afterwards or the next day. And apparently the reviews for this place needs a group consensus so my group of five thoroughly enjoyed their food from this place and will keep ordering from here.

China House has been in Berea for Ever! Ok, maybe not FOR-​EV-​VER but, a long time. It isn’t a place you want to go and sit down and have dinner but for some take-​out Chinese, it is great. The employees are really nice and the cooks are speedy. The food is non-​to-​bad as far as Chinese food goes and there are some nice vegetarian options or «diet» options w/​steamed vegetable too! I just wish they had brown rice.

Average take out Chinese

I worked here five years and still go up to CH to say hi to Tina and Paul whenever I’m in town. As most of berea and OF already knows, china house is first rate. Having worked there, I can say that they do things right, don’t cut any corners and are always preparing their food fresh. Living in New Haven/​NYC now and I still long for their spicy szechuan chicken with added black beans. Nobody does it quite like them. Here’s a secret: Most orders taste just as good if not better steamed (just ask) and you won’t have that ‘oh i wish i didn’t just eat a quart of greasy chinese food’ feeling afterward. Really. Also, ask for your Beef Lo Mein to be extra spicy, you won’t regret it.