Albany-Berkeley Soccer Club

Our family is from Marin. We moved to East Bay for the diversity and schools in Albany. There are problems on both sides of the Bay in regards to soccer sign-​ups. Frommer was best in Marin for us. Here, we were told our son could sign up for a futsal team after the rep conveniently ignored an email and phone call for about 2 weeks. We agreed on the team, then she came back and said an older player wanted to sign up, therefore our son got moved to a team we did not want.
There are not enough good reviews for Mersey or ABSC. These «businesses» need to be held accountable for their mistakes and negative customer service. This is not the way to engage new clients and simply creates mistrust. Thankfully, my son is into multiple body sports, so this won’t be our only basket of activity. We’re balancing it out with engineering and music too.

Our son is in under-​5s, and we’ve been really impressed. The teachers are attentive and enthusiastic. The kids do a mix of fun skills and scrimmages with lots of variety and creativity to keep them engaged. Our son has gained lots of skills in just a few weeks and has a great time!

If I had the opportunity to enter ½ star I would it have done it! I paid to enter my son into a U6 or U7 BOYS ONLY soccer team and they decided to sign him up into a CoEd, I’ve wrote several emails stating what I wanted but they didn’t listen to me.
I’ve contacted their Executive Director and instead of listening and finding a solution to my situation, he decided to be rude, impolite, to be a lier and to hang up the phone on me. I requested a full refund but he said that it was not possible because I was already «given the name of a coach» which in reality is an assistant coach and has never attempted to get on hold of me to welcome my son into his team.
Keep in mind that my son hasn’t practice with them yet, but their 1^st game starts tomorrow!
Anyways, they lack of organization, lack of a true, polite Executive director who would take a business seriously, this organization is a scam because they don’t want to refund me in full, I wish I could it have read the previous comment on this club. I demanded a full refund ASAP, I hope it happens soon, they are good for taking your money right away, therefore right away should be doing my refunds or other customers.
If it does not happens I will contact the BBB, business like this shouldn’t exist specially when it’s for kids!..

Haven’t even started the season, but already seems very disorganized and a ripoff.
After paying $ 300 for our son to join the league, we get an email that says they «forgot» to mention that there’s an additional charge of $ 180+/- to get a coach for the team our son was assigned to. This is total BS and now we are getting the run around with regard to getting our $ 300 refunded back to us.
DO NOT do business with Albany Berkeley Soccer Club. Very disappointed, but especially so for our son who really wanted to play here.
Very dishonest business practices!