I called this service and spoke with Bobby about a flat rate for a friend from my house in Berkeley to OAK airport for the next day. Bobby offered me a flat rate of $ 40, which I reconfirmed with him at least 2 times before we hung up the phone. He also said he would be the one driving the next day and he would arrive at the appointed time. so I told my friend it would be a flat rate of $ 40 to the airport. The cab driver arrived for the early morning ride, but instead charged my friend $ 52 and didn’t seem to know about the flat rate that Bobby assured me of the previous night. In a hurry, my friend went ahead and paid the $ 52 asked of him and then told me about it. I called Bobby back to ask what happened and he said it wasn’t his fault; it was a different driver. When I stated that we actually made an agreement for $ 40, he started arguing with me and disputing the agreement. I asked him to come by and return the extra $ 12 to me since this was not the agreement we had made, but he refused. This is clearly not an honorable way of conducing business — it is unethical and insincere. If I could give this company zero stars I would. Sorry to say but I do not recommend that you take a cab from this company or work with Bobby since you my not get the rate you were assured.
Meagan B.
Rating des Ortes: 5 Berkeley, CA
I am fairly new to the area and relying solely on public transportation. So far I have had no luck with taxis in the east bay area. One trip costing me almost $ 30 to travel 3 miles. Until I found Berkeley Taxi Service! Not only were they prompt, the driver was very polite and friendly. I will most definitely be using this taxi service from now on. I highly recommend it.
