Bryn Walker

Since when Bryn Walker has chosen to sell spandex?
I have chosen to shop there because of the cotton and linen selection.
Since when have they allowed customers to bring dogs into the store?
The space is cramped and crowded as it is.
The changing rooms are inadequate and a strange dog poking its nose in through the curtain could terrify some customers.
I will thank the sales lady who helped me dress.
The cubicle was cramped and I am disabled and it was an awkward situation.
I DID buy something.
But what happened to what what used to be a welcoming and pleasant experience?

I love shopping in this store. The sales staff is always very helpful. I shop here for my work clothes as well as dressier things which I’ve needed for several recent special occasions. Sometimes I have an idea of what I’m looking for, but don’t always know for sure. There is one saleswoman in particular who not only is able to ask the right questions, but is very funny and makes what could be a very tiring experience lots of fun and I never ever get the feeling I am being pressured to buy anything.

WORST CUSTOMER SERVICE EVER!
To make a long story short, the saleswoman completely ignored me. It was ridiculous. She never spoke to me. No one else was shopping and she wasn’t doing anything, just standing there. It was like she was in a trance. This made me very upset. I walked out and said «thank you» as I often do to salespeople when I’m leaving because it’s polite, and she never said anything even then.
I know working retail can suck, and it’s hard to be nice all the time. But to be downright rude is unacceptable especially to someone nice like me!!! Ugh!
I do judge stores on customer service skills and I’ll tell you why: I have worked retail, and restaurants in my past. The fact is, 99% of the time if the salespeople suck — so does the owner. The same goes for restaurants, if you get bad servers/​service — its usually because the chef is a jerk (and probably so is the owner who hired the jerk chef)…
If you are looking for cute clothes and GREAT customer device, across the street and down towards Shattuck, there is a lovely larger clothing/​shoe store that has some fun items as well as basics.

If you like Bryn Walker and I do, shop at Walnut Creek and Palo Alto if you can. Stopped by this store briefly at 5:50pm on a Saturday night while visiting a lighted holiday 4^th Steet in Berkeley. All signs indicated store were open until 7:00pm. Regardless, the time was 5:50 and regular closing hours posted on door were 6:00pm. As soon as I opened the unlocked door I heard «we’re closing in 5 minutes». I said that I thought the stores were open until 7:00pm because of the holiday and the reply was ‘that’s what they think’, do you see anyone walking around?” Did I get the @4S! out of there! Advice to small business folks: Close when you actually what us ‘riff, raff’ out of your store. We may buy something and take some of your precious time.
Hopefully, you won’t get this attitude at PA or WC.

I have always loved this store, with its casual, drapey clothes. They are washable, and fit my current granny-​nanny lifestyle.
I almost always stop in when I go to the Peet’s where my «real» coffee cherry was popped in 1969.
Today I purchased a great solid green top that is a «nicer» sweatshirt… and can not wait to head out the door with my great spring find!
Berkeley shopping is the best!