D C Piano Company

Great service. They even waited for us since traffic was bad and we came from Fremont area. They have many used piano selection, upright, grand, baby grand rnging from $ 49 to 40k! I loved Sam who served us! He played and he was so good and friendly! I wished they would tuned and cleaned tge pianos better so people are more attracted and inclined to buy. Go DC!

Yet another happy customer here! Every step of our piano acquisition was positive. DC Pianos has a very wide range of nice, used pianos (as well as new), and everyone we encountered on our multiple visits to the store was very pleasant, knowledgeable, and helpful. There is no slick showroom, and there was no pressure to make a quick purchase — these are piano guys, not sales guys. Pricing was very fair; delivery was included. We had to postpone our delivery, and they were very accommodating about that, as well. Our piano arrived and was set-​up today, and that process was as friendly and competent as all the previous interactions. It was a pleasure to do business with Dennis, Matteo, and Sam. Don’t hesitate to make the trip to DC Pianos. (Parking is easy, too!)

The staff here is so nice, And I don’t feel any pressure to try out the piano here. The price is reasonable and I hope I can get the piano from them one day. Also, they have the collection of scorebook that I need.

Good customer service and Dennis is very helpful. Price is very competitive or better. Free shipping, better then another piano store I went at San Mateo that quoted me a delivery fee to San Francisco.

I just got off the phone with Dennis, owner of DC Piano and I want to add my 5 star review to the 60 others who have likewise reviewed the business at the highest rating. We purchased a piano from Dennis 15 years ago when my young children were taking lessons. Both of them are musicians, playing in bands to this day. However, they are out of the house and the piano has become a piece of furniture. Dennis told me how much he would pay to buy back the piano and then he told me my alternative would be to place it on Craigslist and how much I should ask for. Great guy. Great business. No wonder he has 61 reviews at 5 stars.

DC Piano is fantastic. I’ve dealt with them several times and each time it’s been a great experience — in and out of the store. One of the things I particularly appreciate is that they are completely devoid of attitude and dedicated to letting you take your time. If you want to come in every week for months and check out the same or different pianos, that is just fine with them. They know their pianos very well but again, without any attitude about it. They want you to fall in love with a piano — if there is no love connection, no sale, no pressure. Who could ask for anything more? Also, they are open every day. May they never close their doors!!!

What the other 5-​star reviewers say is true– the selection of pianos is great, the atmosphere casual with no pressure to buy, and the people super super nice, and knowledgeable. Ironically, I never read a single Unilocal review before setting foot in this place. I am lucky enough to live nearby and have walked past it a million times, and walked in a few times before. The place is so casual and inviting, it feels like walking into any normal retail establishment where you can browse at will. But it is also boutique in that they sell both new and high end instruments, as well as refinished/​refurbished older/​antiques. In a testimony to how friendly, open, and modest the owner is, I started chatting with him (which is not normally my nature) not knowing he was the owner and learned that they do all the reworking themselves, and that the business started in his garage as a hobby some 25 years ago. Now his son co-​owns with him, but I am convinced they are not «in it for the money» in the traditional way most businesses are. I think they are in it for the love of pianos, and the art of working on them. Plus they like to make customers happy– which I certainly am after buying my first piano here after many years of not having one even though I grew up playing. Their policy of free moving, free first tuning, and open trade-​in for upgrade is a huge plus, and icing on the cake. There is no reason I wouldn’t go right back to them the second I am ready for an upgrade.

We just bought at Kawai electric piano. It will arrive tomorrow. My husband hasn’t played professionally since his days at Cambridge, but since he has to play at my sister’s wedding in a couple months, we decided to purchase a transportable, high-​quality electric piano.
I liked DC Pianos Co. because they didn’t push us to purchase anything and did not make us feel uncomfortable for testing out each piano. They understand that buying a piano is a big decision and it’s not cheap. Interestingly enough, I think it was that that hands off, no pressure mentality actually made us (subconsciously) want to purchase a more expensive piano. (We had originally wanted something under $ 1000 but ended up spending $ 1700.)
We highly recommend checking out this place, even if you don’t plan to buy a piano.
Also, they sell guitars, ukeleles, sheet music, kazoos… maybe a few other instruments as well.

Had a piano moved from one location to another. Excellent and professional. The movers were on-​time. The driver was also thoroughly knowledgeable about DC Piano Company’s services (I asked about tunings, repairs, etc…) and about instrument-​related specifics. Highly recommend. Thank you, DC Piano Company. Definitely earned our continued business, future tunings on this instrument and the purchase of our next instrument.

Received the best, low-​pressured customer service here. They aren’t salesmen, and don’t offer a pressurized sales pitch. I experienced a real joy for music and piano expertise. I won’t hesitate to return when it’s time to upgrade the gently used piano we bought for our kids.

Better experience second time around. Ended up purchasing a Kawai digital piano, and had good help from the employees there.

Customer service is superb! Came here because of a used grand piano that was advertised but ended up buying a brand new Pearl River baby grand for about the same price. The piano has a nice mellow sound. Dennis was very helpful. The shop was nice enough to hold the piano for a month as we closed on our new home.
Delivery was on time as scheduled and the piano was set up without a scratch. The piano also came with one free tuning and it was done with no issues.
Very happy with my purchase!

I can highly recommend DC Piano for professional service and knowledge. I had two other piano consultants flake on me when I was seeking an appraisal. It was time sensitive. I received a call back quickly, and I explained what happened with the first two appraisers. Matteo could not have been more helpful, responsive and professional. He got the appraisal done when he said he would, professionally delivered it and followed up to see if we needed anything else. It is a surprise and a pleasure to come across people who get the meaning of customer service and really live by it. I live across the bay, but if/​when I am in the market for a new piano I’ll make the trip to DC Piano. Keep up the good work guys!

DC Piano Moving Company did a superb job moving our 500 lbs Upright piano from downstairs to upstair’s room; it was an impossible task at times with first not being able to pass through the narrow door and the the narrow side of the house; couldn’t be more awkward! One of the Spanish speaking guy talked nonstop all the way giving instructions and he even cleaned the back of my piano before setting up in the new location. Such conscientious effort and service are hard to find these days! Thank you!

Contacted this place today about SELLING a 1902 Chickering and Sons baby grand piano. Call was picked up on the first ring (gasp!) and was greeted by a cheerful voice asking how he could assist me. I told him my problem, needing to sell a baby grand piano, and needing to sell it fast, March 2^nd to be exact. He told me that Chickering and Sons aren’t really selling right now, but that they would be willing to have a look at it, to see how much it would cost to restore it. Emailed them pictures, and am crossing my fingers hoping they buy it, otherwise it will end up on the street. Very professional, polite, and willing to answer any questions I had. All in all, great experience, and great customer service!

5 stars all the way! I wish there were more stars to award DC Piano. Everyone there is so nice and knowledgable. I can’t emphasize enough– REALLY nice and EXTREMELY knowledgable. There’s a piano at DC Piano for everyone regardless of budget, space, or whatever your situation.
The staff gently guides you through your selection with no pressure. Found one you like on the floor with some scratches and dings? Not to worry, DC Piano refurbishes old pianos and makes them beautiful again in terms of both aesthetics and sound. Their selection is solid and the pianos are downright babied.
You can’t go wrong here. A piano is a big purchase. I know I couldn’t have hoped for a better experience.

What can I say that hasn’t been said? I wanted a piano. They had a good one. They delivered it on time. The first thing Sam played when demo-​ing the piano was «you’ve got a friend in me». Apparently, that is the store motto.
So, it appears to be true: DC Piano is a pleasant, low-​risk way to buy a piano. We bought an inexpensive piano for our daughter to learn, and I won’t hesitate to buy a new one from DC Piano when we upgrade. In fact, I can’t imagine doing it another way.

I bought a used YAMAHA in D C Piano Company. I could try every piano freely in their store and take as long as I want. They were friendly, helpful and offered me a good used YAMAHA in reasonable price. At last they even gave me several music sheets as present.
For moving, they arrived on time and didn’t complain at all even though my home has two narrow stairs to go up and also a sharp and narrow corner to turn. I think they have tried their best, but after moving, there is a small but obvious scratch on the piano.
The tuner Brian came today (after two weeks when I bought the piano), it is such a pity that I haven’t tried the piano before he left. After he finished tuning and left, I tried a piece of music but there is still noise in the bass. I think I need to find another tuner in the near future.

I have to admit, I’ve bought 3 pianos here. By piano I mean the gently used old knockers the tie balloons to and put outside with paper signs taped to them that say «$ 200».
The staff there is reasonable and are very gentle in delivery. They even called and delivered my piano earlier than scheduled because they had some extra time. One time they threw in a free Waves of the Danube. Very nice.
Why three pianos? Well, the first was in 2007, I’d just moved to Berkeley. The delivered it for free as I was just up the street. I kept this piano for a couple of years and paid to have it moved to the city. I couldn’t afford to move it back so I called a church and they took it from me to love just as much.
I then moved back to Oakland in 2010 and I needed a new set of keys. Bought another piano. A old upright. He was majestic although he broke down quickly and so bad in fact, he was unrepairable.
I got a replacement just two months ago and it’s great. I can’t afford to buy an amazing piano of my dreams right now as I’m in my 20s and I move quite a bit. It’s really great to know there’s a place I can get a piano in my price range. One day, when I’m older and have a house, I know where I will get my piano from.

Had a really great experience here buying my first piano! I got a great price on a new Kawai K3, and they have an upgrade program so when I can finally afford a house and grand, I know I’ll be coming back and in good hands.
I didn’t know too much about pianos and went in there expecting to buy a used Yamaha U1. I wasn’t rushed at all in and allowed to play on them as long as I wanted. He didn’t mind that I play on pianos I clearly couldn’t afford either which as a real treat.
They have a good selection of Kawais, but I kind of wish they sold new Yamahas as well. Still, they have lots of pianos for you to choose from, especially used, and I would strongly recommend going there. I drove there from Mountain View and felt like it was well worth the trip.