Falcon Collision Repair Center

Took my car in and they were really great. Herson was really professional and efficient. The job was done correct the first time and in an extremely fast time. Would definitely recommend Falcon Collision to everyone who is looking for a repair center.

I wrote a review of this shop 3 years ago. This time I hit the side panel on a pole, backing out of a parking space. So it needed actual body work and finishing. Again, they did a superb job for a decent price. This is a local business, with a meticulous and diverse work crew, and a great service to our community. I’m delighted to give them a second rave review.

I drove in cold after a fender bender, they called my insurance co. Then the car rental, drove me to Enterprise, fixed my care and returned the rental for me. All great.

In the past two years I’ve taken 2 cars, a 9-​year old Toyota and a 2-​year old Honda, to Falcon for very minor body work prior to selling them. The work done on each car was as promised — the paint was matched nicely, the curb rash was miraculously gone and the interior was nicely shampooed and vacuumed. My only complaint is that they needed more time with the Honda and I had to call to find out it wouldn’t be ready until the next morning. The Toyota looked great and was sold in less than a day. The Honda looks great too and goes up for sale tomorrow… fingers crossed!

George is awesome. He helped me out with my Audi… I scraped the car against the garage and he cleaned up the paint and my car looked as good as new. Thank you so much, George!!! You are the best!

All of that sounds good and glad it only too you all a few months to draft your response. Facts are Falcon did in fact receive violations and the Bureau of automotive repair did have to come down there and teach you guys how to run your business and your paperwork was being done incorrectly. All the rust was seen and the pictures I have of the car before the work began shows it. All parts were provided prior to any work being done. The car looks significantly worse after Falcon worked on it than before it went into your shop. Again anyone thinking of going to Falcon if you have a old school classic car BEWARE of the butchers.
The deal was $ 4,000. And after they got some free Christmas spending cash (my money $ 3,000) they tried to change the deal.
Stay away from Falcon Auto Collision in Berkeley.
If I could leave a zero rating I would.

Herson lives and breathes customer service! He owns the shop, a family owned business, and he makes sure you feel like his most valuable customer.
Amazingly helpful with the entire process. Took care of insurance paperwork for me, ordered a rental car for me, and kept me updated throughout the entire process.
Fixed my bumper dents and scratches from a rearend accident and even cleaned the interior of my car for me! Talk about above and beyond!
Right when I first walked into the shop, he made sure I understood everything from the extent of the damage to the quote. I knew he knew what he was doing. Would highly recommend to anyone looking to make the headaches of car accidents that much easier on yourself!

Was in need of a quote for damages to my insurance and Herson was extremely nice. He quoted me $ 700 less then a different shop in the area and even fixed my light for free. Great experience glad to know these guys are here.

«Second time around, so much better than the first time…» Shalamar
Another unfortunate issue with my car caused me to be in need of a collision repair shop. Because of the first exceptional experience I decided to go with Falcon again. And again Falcon did not disappoint. They handled EVERYTHING and they did what they said they would do — delivered my car when promised and did a fantastic job on the repair. Herson, Taylor, and Falcon Collision Repair, Inc. are fantabulous (fantastic and fabulous)!

Five stars for sure. Every time I need body work done I take it to Herson. I’ve been taking my cars to him for over 10 years because every time he goes above and beyond. He works well with the insurance companies, good communication, doesn’t take too long with the vehicle and the work is spot on. I don’t see myself going elsewhere ever, or at least as long as Falcon is open.

Couldn’t recommend this place more. Brought my jeep in to get checked out– thought something was wrong with the starter. They not only searched for the best possible price but they realized they could fix the starter I already had and saved me the cost all together.
People are often worried about shady mechanics– you don’t have to worry about this place! Honest, friendly, and fast. I was not expecting the level of customer service I received from Falcon.
Herson was the man who helped me out. This place will be my go to mechanic from now on.

I was involved in a hit and run and Herson at Falcon Auto Collision made my life so much easier. He dealt with the insurance company and car rentals agency for me. I didn’t have to do a thing but file a claim. Herson called me with updates that i didn’t even receive from the insurance company. He went above and beyond to help me. I’v never felt such at ease after my car being in such bad condition. Falson Auto repaired my car very quickly so i could have my car back and continue on without any set backs. I wouldn’t take my car anywhere else! Thank you so much for the awesome service and impeccable body work. My baby looks brand new! :)

This is a one-​stop car shop! Body work, mechanical work, smog test. I had to bring in my car here after being rear-​ended. Herson was knowledgeable and professional and went the extra mile to ensure I had a satisfactory rental car experience while my car was in his shop. I definitely recommend this place if you want a trustworthy car shop you can keep coming back to.

I desperately needed my Porsche detailed since it was being constantly assaulted by the rain and random bird poop. I called various places in Berkeley and couldn’t believe how outrageously expensive their quotes were.
Herson, the owner, was not only VERY reasonable with his price but also really customer-​service oriented. You can tell he is really invested in his business, which I always appreciate from an independently-​owned business. The detail on my car was excellent — no errant wax stains and no visible swirls. My car is black so that’s no small feat. I even received a free, new microfiber cloth to wipe down my car with later.
I highly recommend Falcon, and will definitely be returning.

Falcon Collision Repair was an A++ experience for me. Herson, one of the brothers that owns the shop, was one of the most informative and honest body shop guys I came across during my shopping around the east bay. He took the time to explain to me all my options and gave me honest and thorough advice about everything.
I had to get 4 panels of the right side of my car repaired from a parking pole that hit me, and Herson not only gave me an estimate that was hundreds less than all others, he had it fixed in just 3 days when others were quoting me a week. And he took the time to repair some extra blemishes and my baby came out brand spanking new. He kept me fully updated on the whole process and his repair team is incredible and super efficient. Will be going back in the future for any body work.
Herson and his team also have a beautiful and extremely large space with state of the art machinery and equipment. I was well taken care of and highly recommend their services!

This is my 3^rd time going here. Painted my honda s2000 and it looks incredible! Quality work. Owner will take care of all insurance work, rental car, etc. I highly recommend this shop!

I took my 20+ year old black car to Falcon to get a full detail job, wet sanding, polish and wax. They got rid of the minor scratches and the car shines beautifully.
All the guys at Falcon are very friendly and extremely professional!

Very bad experience don’t ever take your car there. Claimed insurance but never replace parts, instead trying to fix it but insurance already paid for it. Went back and still didn’t fix it, unmatched parts.
Dishonest about everything.

Five star auto body shop! Best in Berkeley area, highly recommended!
My car has a deep dent with paint scratch on the rear bumper, it’s a gorgeous car so I have to take it to the auto body shop to fix it. The five star reviews on Unilocal brought me to Falcon, and it has been an perfect decision. The manager Herson is super friendly and honest, together with his stuff members, gave me a flawless experience. The body work was done perfectly that such a deep dent with paint scratch was completely gone. I request an auto detailing for exterior and interior as well, the car looked amazingly flawless and shinny after the job. I am completely amazed by the quality of the whole work. Plus, the bumper fix and car detailing work was done around 800 $, which is a completely fair price. Highly recommend this shop for service, it’s the best in Berkeley area!

As someone who is always unfortunate to be a victim of hit and run, or someone bumping my car while it is parked in a lot I have used Falcon Collision many times. Herson and his brothers have been very accommodating every time I need their services. They will tow your car if needed if it is unsafe to drive. They will help you talk to your insurance to get your car repaired and even coordinate with a rental car company if your car needs to be in the shop longer than expected.
Their shop in Berkeley is really nice. There is a clean and comforatable lounge/​waiting room for you to wait for your car. My car always looks amazing when Falcon Collision fixes it. It looks brand new. They went the extra mile by checking my brakes, the fluids, they even repaired my automatic window which was not working. You really get excellent service and work at this shop! Definitely recommend this place!