Grant W. Wang, MD

My husband and I were referred to Dr. Wang when our primary care physician, who was superb, left the area. Dr. Wang is an excellent successor, with the added advantage of his relative youth. We have 6 months of experience with him. He has been both thorough and deeply sensitive to delicate matters like planning for end-​of-​life care. I accompany my husband, who is cognitively impaired, so I’ve experienced his visits as well as my own. He is straightforward in his answers and comments, and also tuned in if my husband wants to kid around. We both feel a solid confidence in him. It was only through a scheduling mistake that we got to see him, because his patient load was already full. Right now he’s not taking new patients. It’s easy to see why he load is full. The office is well run, and wait times have been ordinary.

When I went in for a routine physical, Dr. Wang was polite, though a bit dismissive. When he ran through the list of requested labs, I asked him if any of this would require payment out of pocket. He assured me that all were preventive and that I didn’t need to worry.
After some back and forth with United Healthcare, we discovered that Dr. Wang had given me incorrect information and that I’d be on the line for about $ 500 worth of services due to his error. When I mentioned this to him, he wrote back, ‘I don’t think there is anything i can do about it now.‘
Though it’s our responsibility as patients to understand coverage, the lingering hope is that you can trust your doctor and that they will do right by you if they make a mistake. I don’t recommend trusting Dr. Wang with your money, much less your health.

Both my husband and I have seen Dr. Wang for many years now and he has always been very attentive and kind. We are grateful to be his patient.

Insensitive. Rude. Combative. «Doctor» Wang is apparently unaware of the the first rule of the hypocratic oath. The worst experience I have ever had with a physician of any kind. Avoid at all costs. He is judgmental. He is unkind. And he ruined my entire experience with Sutter East Bay medical.

Have been seeing Dr. Wang for several years now, very satisfied with the experience.
I like the staff and practice, how I can go into my Sutter Health online account and get prescription refills, medical advice from him, get appointment reminders, etc. Going online is so much easier than phone calling, and my calls, when I make them, are handled crisply and effectively. They quickly look up my info, get a sense of recent medical exams and results so we can move the conversation forward intelligently and quickly.
Now instead of scheduling an office visit to get a referral, I can ask that Dr. Wang call me, which he always does, and I describe my issue to him and he can do a prescription or refer me to a specialist over the phone where he immediately emails the pharmacy or other medical person, nice, fast and with a minimum of effort on my part.
When I do see him in person I usually have reasonable wait times, the desk person is always ready with my information, and a nurse weighs me and we go over my status, medications, etc. to make updates and corrections. When Dr. Wang comes in he’s always friendly and ready to work, which I like. He listens and I appreciate that I can «push back» if I don’t like the sound of something and he’ll accommodate me or clarify why he’s recommending something. He never argues or forces anything. When I’ve asked or needed referrals to specialists they’ve always been more than competent.
Part of why I moved from my earlier primary care physician is that I was worried about their age, how much they kept up with new medical practices and why everyone they referred me to were older themselves. While I know there is value in age and experience this bothered me enough to search out a younger primary care person which is why I ended up at Dr. Wang’s and have been happy and more than satisfied with him and the practice experience so far.
I’m over sixty and when I first saw Dr. Wang I agreed to a battery of tests because of my age. I am very agreeable to most modern medicine and proactive measures and like his thoroughness in that regard. I highly recommend Dr. Wang to anyone looking for a primary care physician.

Dr. Wang seems nice enough but, I had a somewhat unfortunate experience with him this week. I had a staph infection in my nose. I was pretty sure I knew what it was. At the time I went in to see him, my symptoms were not that severe. I still did not feel ill, but I could definitely feel the infection in my nose. He took a cursory look at my snot filled nose, said he didn’t see anything, and that I probably had a cold. Though, he did prescribe me the antibiotic ointment I would need if it was in fact staph. He also did a swab, and he said it would be tested in an hour, which led me to believe I would know in an hour if I had staph or not.
Upon going to the pharmacy, there was a mixup which led me to believe my insurance did not cover the medicine, and besides, they didn’t have it in stock. I decided not to get it, thinking I didn’t feel that sick, and well, if a doctor didn’t think there was anything wrong, then, it wasn’t that important to get it.
Over the next 3 days, the actual site of infection seemed to get a little better, but I kept feeling worse, just a general ill feeling, maybe slightly feverish, tired. But no one had called with a test result, so, I figured I was ok, maybe it was just a weird virus or something. Lo and behold, 3 days later, around 1030am, they called and said, yes you have staph. (The test result was «rare staphylococcus aureus»…doesn’t sound too good given the possibilities of MRSA, etc) So I called the pharmacy and discovered that they simply were using the wrong insurance information. However, they only carried the generic version of this medicine and this was a Friday. If I wanted to get the medication before the weekend, I would need Dr. Wang to call in the prescription change. Seems simple enough. I could have tried different pharmacies but, I don’t have a car, and I felt like shit, and riding my bike across town seemed like an impossibility. In addition the pharmacist informed me that the original prescription wasn’t something that many pharmacies commonly carried all the time. It could be ordered but, I would have to wait until Monday.
I called the Dr’s office and the pharmacy about 5 times throughout the day. The office has this internal messaging system, but each time they thought the problem was that my insurance would have to approve the medicine, when really, I just needed to give them the correct information when I went to the pharmacy, and each time, I explained the story to them, and that at that point, I just wanted the medicine regardless of the cost because I really wasn’t feeling well. So, I just needed Dr. Wang to call in a prescription change to the pharmacy before the end of the day on Friday. I called 5 times to check and see if they did it.
His medical assistant assured me, around 430 that she would call me sometime before she left at 6 to make sure that he did it (their office closes at 430, but she said they do admin work after that). At 545 I was getting nervous. I called the office and got their answering service. She said everyone has left for the day, but she has no way of really knowing, since if people are working after hours there is no way to contact them by phone. She told me to wait an hour then call again If at that time, they still hadn’t done it, their on call physician could help me. Luckily the pharmacy was open until 9pm. At this point I was really in tears. I felt like crap, I was envisioning staph infection horror stories, I really did not want to wait over the weekend for this medicine. I felt really left out in the cold by this doctor.
Finally I called again, and in tears explained the story one last time to the poor woman in the office. I was just at the end of my rope. I felt sick, and worried. She got the on call physician to call me back, and she called in the prescription! This was at about 815, probably about 8 or 9 hours after the initial decision that the prescription needed to be changed. I understand that doctors are busy, but this seems ridiculous. I don’t know what happened on their end, maybe this was like a one time mess up, since everyone seemed nice enough. I am very glad the on call physician was able to help me but I won’t be going back to Dr. Wang again. I just don’t trust him!

Dr. Grant Wang became my internist in July 2011 and, basically, saved my life. I have avoided seeking medical care most of my adult life based on an irrational fear of anything involving medical treatment. Last year I noticed changes in my health and knew that a doctor’s visit was in my future. After waiting and hoping the symptoms would somehow disappear, I finally called my insurance provider and Dr. Wang became my primary care physician. During my initial visit, I advised him of my fears and after an exam, he recommended a CAT scan and blood test (which I had avoided having done my entire life). He then prescribed medication that would put me at ease in order to have the testing done. Dr. Wang stated if this did not work for me not to ignore the problem but to come back and we would figure out something. It took me a few days but I finally went and had my first ever blood test (and it wasn’t bad). Ironically, he called me the next day and thanked me for having the test done when it should have been me thanking him. He continued calling with new developments until I was assigned specialists to treat my condition. He returns phone calls, and he has even called me on a Saturday. I will forever be grateful to Dr. Wang for his patience and compassion and highly recommend him.

Went to see Dr. Wang for the first time when I moved out here (regular physical) and he is a very nice guy. Thorough, asked a lot of questions and I definitely felt he was attentive. Overall I was very happy and plan on staying with him.
The office — SUPER nice people, unfortunately running 45 mins behind. Hopefully that isn’t the norm.