Great Escapes Travel Service

We have had the good fortune to work with Jenny and Sherrie of Great Escapes a number of times over the years. WOW. Just one example: We are going to Kauai soon. Alaska Airlines cancelled our flight from under us with just weeks to go. Jenny fixed it, saving our vacation for seven people and we get to spend an extra day in Hawaii! They are always so good, so knowledgable and they will work very hard for you. They often answer emails from anxious travelers even when they are not in the office. For us, they will always be the only ones.

Sherrie at Great Escapes genuinely saved a trip I was planning, as a gift for a relative.
We had all sorts of complex and difficult needs for the trip, and I really thought the whole thing was going to fall apart when I went to see Sherrie. She took over and everything went through perfectly (with a great deal of effort on her part).
Sherrie was calm, kind, and professional throughout what must have been a frustrating process for her, and she worked really, really hard to make sure the plans worked out.
She even managed to get us slightly less expensive prices on a hotel in a great location in Rome, less than 2 weeks before the trip, in August!
I very highly recommend Great Escapes in Berkeley — they really saved the day for us and were a great pleasure to work with.