Midas

No too bad went in for oil change amd tire rotation, although i had to tell them that the tires they were putting back on werent rotated basically tried to take tires of amd put them back on same wheels, if i wasnt watching like a hawk my tires would have actually never been rotated just taken off and put back on el cerrito midas so much better and cheaper will be going there from here on out

I wish I could give this place ZERO stars! I went in since my brakes had started to make screeching sounds and needed to be changed. Since I always pass Midas on my way home I thought I’d give them a try. BAD IDEA! I go inside and the guy attempts to overcharge me by a few hundred dollars. Yes I’m a women but I’m not a idiot! Later my father comes back (clerk not knowing he was my father) and offers the same service for hundreds cheaper! Honestly stay away for this location.

Typical service. While trying to rack up the fees for everything I didn’t need they completely ignored my original request. They will try to make you spend extra. Dont trust this midas touch!

I’ve brought my car in to them twice and both times they were very straightforward, nice, efficient and got the job done. Both times they took the time to explain what was going on, and they gave me easy to understand explanations of the problem and the fix. I went back in for a issue with a rough idle, and they fixed the problem AND told me what the next steps would be, and how they would help, if the problem comes back. They are good at picking up the phone too. I’ve been really happy with the service I got there.

Such an UNRELIABLE service. First, my brakes go out less than 4 DAYS after I get new brake pads installed. All I got offered was a free oil change.
WHAT IS THAT?! I ALMOST DIED ROLLING INTO AN INTERSECTION JUST AS THE LIGHT ON MY SIDE TURNED RED, the reply from a supervisor on staff (Steve) said he’ll contact the brake pad manufacturer.
Hopefully, he’s done his due diligence in regards to that issue before someone else encounters a similar problem.
Second, I paid for an oil change the first time I took my car to get checked on.
I took my car to a TRUSTED mechanic 350 miles away, and we inspected the car today. My oil was old and dirty! You guys never even touched it. The oil level was low and all.
Now I’m calling you guys out, I tried to stay nice because I understand how hard customer service is but when you start ignoring customer care and refuse to reply back with efficiency, it’s concerning to other people like me paying for overpriced services.
I had to pay for my own towing for your mistake, you risked my life and another passenger’s, and you never even offered a refund for such an inconvenience.
It is has been two weeks and I’m still waiting to hear from a manager in reference to the issue. But that’s two weeks too late and I will be calling corporate.
BEWARE OF THIS SHOP, great guys and rapport, but we need some reliable mechanics in here to double, triple, hell, quadruple check to make sure people are safe out on the road.

Fine for an oil change. However, they definitely tried to push me into more work and provided an estimate of $ 1500+ for a simple job. I found the part (they marked it up 200+% over retail) and installed myself in under an hour, also saving $ 240(!) in labor. Apparently labor is around $ 20 – 30 per bolt.
Oh…and they told me that I needed 4 new tires right away. I do need them soon, but it is not the dire situation that they portrayed.
I get that you’ve gotta make a buck, but that ridiculously high estimate along with the pressure to get it all done NOW left a bad taste.

I am so impressed with this Midas shop. The people are very nice and respectful and I got a great deal for the work I had to get done on my car. I will definitely come back.

Popped in on a Saturday morning, after struggling with popping off old wipers for many, many minutes. Midas installed my wipers for free in about two minutes!

After having trouble with Midas on 16^th street in sacramento I brought my truck to Midas Berkeley. I spoke with Steve who couldn’t have been any more professional and helpful. He apologized for the bad service I had in Sacramento. It took me four trips to the one in Sac and they still left me driving around with broken brakes. Steve found the problem right away and had my truck ready that day. I would highly recommend this Midas to anyone who needs brakes done. Stay away from 16^th street Sacramento.

Nice group of guys with low pressure approach. I stopped by here without an appointment to see about an oil change. They did that for me and then let me know that the car was due for a list of maintenance. No pressure really, they explained it all and let me know what was essential. My wife had recently taken care of some of this elsewhere but couldn’t recall what exactly had been done. The folks here patiently waited for me to contact the other location and find out what had and had not been taken care of. The price was reasonable and the service pleasant, got everything done within the day. The oil change was quick but it took 4 – 5 hours to get the other stuff done… so it’s probably worth making plans to keep yourself otherwise occupied if you plan to just show up without an appointment.

I had a great experience with this Midas location. I was really in a bind — my car was leaking brake fluid, and I had to hit the road the next day to drive over 500 miles for a new job! This Midas had the part in stock, and after explaining my situation to Dale, he assured me he would be able to get it done with a quick turnaround.
In the end, they discovered that the O ring had been mounted improperly, and didn’t even have to replace the part (they took the O rings from the new part and added them onto my brake master cylinder). So on top of the quick turnaround, the job cost less than initially anticipated.
If you need auto repairs done in the Berkeley area, I wouldn’t hesitate to recommend this shop. Thanks again, Dale.

This place is great. I’ve been here a few times to get my oil changed and to replace my headlight. They are really nice, polite, and don’t treat me any differently just because I’m female. And they do a pretty good job of getting things done in a timely manner. I really appreciate them. I will continue to go back.

These guys are really nice, however they have fairly poor time-​management and estimation skills. I’ve been here for an hour and a half and they quoted me an hour… so plan your day around being here waiting for your car.
Also, keep in mind when they write you a quote, they are likely not including labor, only the price of the part (belt= $ 23…labor= $ 60!!) so everything will likely be far more expensive than was mentioned to you!
Meh:/

I usually take my car to my most trusted mechanic; my dad. However, since he lives in AZ I brought my car to Midas in Berkely. Steve took great care of me, no BS, and very competitive price on the specific brand of tires I wanted (Yokohama). Which, I might add, he didn’t have in stock, ordered for me, and when they didn’t arrive on time, sent someone to go get them so he could have my car done on time as promised. I will be back and cannot recommend them highly enough!

Similar issue as Mary Ann and Xiaofei but much worse.
Short version: brought my car in for a brake job, now I don’t have a car.
I brought my Audi in for a brake job. When I went in to pick it up the engine was seriously messed up. They didn’t mention anything, just took the money for the brake job. I went to drive it out of the lot and turned around a block later and brought it back. They denied any responsibility and basically said take it to an Audi dealer. Basically the engine is gone — totally ruined.
I would never bring a car to this shop again, or any other Midas, ever.

Really really amazing service. I’m a newbie at cars and brought my car in to check out some strange noises. Turns out my skid plate had gone loose and they took care of it promptly. This is definitely my go-​to car place!

Did a poor brake job on my 2004 Corolla and then did a poor job on my brake job again!
I took my car in to get a grinding sound looked at. They told me that the rotors needed to be resurfaced. They said it would cost $ 400.00, to which I said that I would go somewhere else. They responded by saying, «Oh, no $ 250.» I agreed and they did the work.
As soon as I got the car back, I knew something was not right. Every time I would apply the brakes, the car would shudder and the steering wheel almost jumped out of my hands. The rotors were totally warped.
I made another appointment and asked them to fix it. They said that they would resurface the brakes again. After this visit, the steering wheel did not shudder, but the brakes are still grinding.
So, my review of Midas Berkeley: The only problem they successfully fixed was the one that THEY had caused.

You have been Officially warned-​DO NOT bring your car here!!!
These people are moral less Money Suckers who will not care if you die on the road or not. I brought my car 2 weeks ago to get the starter changed. 2 days later, I started to have problem starting my car and it got worse and worse each day. I almost lost control of the steer on the freeway several times. I have no idea WTF they did to my car? the Manager claimed his shop DID nothing wrong! Apparently, your safety is at these people’s bottom list of concern.
If you want to RISK your OWN LIFE, then by all means, give your car to them. If not, please bring your car to another shop, ANY SHOP will be BETTER than Midas! I GUARANTEE you!

Poor ability to accurately predict how long anything will take. Very poor sense of time.
I called at 10:30am to get an oil change and inspection, they said they weren’t busy and had plenty of time/​space for me.
I got there at 11am, they said it would be done by 1pm. When I came back at 1, they hadn’t started and told me to come back before 3pm. So, I returned at 2:30pm, they said that they wouldn’t have time for the rest of the day.
If they didn’t have time to fit me in, they should have said that from the start, now I wasted the entire day because of their bad sense of time.

Came in for an oil change. Reasonably priced and good quick service. I was in and out in less than an hour.