Transports

Went in to buy some new running shoes. Was helped by Graham and he first asked me what my needs were in a shoe. He then proceeded to check my actual shoe size and observed my gait. He gave a few recommendations for what to look for in a shoe and I learned a lot in the little amount of time I was there. I picked a pair that felt amazing as soon I put them on. There was also no attempt to try to make me buy things I didn’t need at the moment which I appreciated. He was even honest when I asked him if I should buy any kind of special insoles. I would definitely come back here for my next pair of running shoes.

So, I didn’t buy any shoes as I am the pickiest person on Planet Earth with shoes, but as I am not a runner (yet) and as I have terrible to fit feet as well as balance issues I am really grateful for the staff over at Transports! I now k now what kind of shoes I need, what to look out for and can highly recommend them. Check them out on Solano. They have a great selection probably more so if you are used to running shoes.

I try to patronize local shops and in that effort I purchased some aerobic shoes at the Solano shop last week. The young man that helped me was very polite and good. I wore these shoes around the house for about three days and discovered that the upper edge of the shoe rubbed on my right foot. Thinking that the store could soften or adjust them in some way, I took them back. Another young man that helped me was quite dismissive and not at all helpful. He never said he would see the owner– manager or try to help in anyway. I told him I would be back with a receipt to return them. I returned the shoes and some cushion in soles that I purchased. The manager — owner helped me and I relayed my pleasure with the one helpful clerk and my displeasure with the clerk today. He said he was sorry. I think you can train employees to be more courteous and at least apologize for the fact that they could not adjust my shoes. I have been able to have that done at other real outlets.

Nice little shop with a sizable selection of footwear (what I went for) and very knowledgeable and friendly staff. Graham — the product specialist who worked with me — looked at my gait and provided helpful feedback; he then selected several pairs of sneakers according to my intended use, but not all at once, rather one after another, as we discussed comfort, features, and limitations to narrow things down. Graham is great at what he does, and I left the store feeling grateful for his assistance.

Cheers to Bev, co-​owner of this and the other local Transports Shoe company on College Ave. She KNOWS how to fit a shoe!!! And does it so tactfully, so invisibly, that you don’t know what she’s doing.
I’m a difficult fit, what with a Welsh broad at the ball, narrow at the heel foot that practically quacks when there’s rain. Bev knows how tight/​loose, length, width, etc. is needed for a good fit.
Educated in the study of old people, I know that the body continuously replaces bones’ calcium with full changeout by the 7^th year. This means that a poorly fit shoe slowly causes deformation of the bones of the foot — even if your foot doesn’t hurt. Lots of folks spend their last years in scuffs, flip flops, and booties because of poorly fit shoes from the past. No wheelchair for this old lady, please!
Get a real expert to fit your running shoes. Try this place.

Great store for runners, they know their stuff, and they even let you «test drive» the shoe.

Great place to shop. Very helpful service.

This is a great store with a great selection of running shoes and accessories. They carry under the radar shoes and shoe brands like Altra. They also carry a great selection of hard to find accessories at a great price like 12″ foam rollers and thin, wide headbands.
I always stop in here when I’m in town, just to check things out and typically walk away with something that I can’t find at other places. It’s not strictly a running store but that’s my focus.

My son is participating in cross country at ECHS and this shop was recommended. I cannot see how they could have provided better or more attentive service. Our salesperson was genuinely interested in his needs, patient, informative and thorough. A standing ovation!

Not a fan of their shoe selection. They pretty much cater to runners and they never seem to have my shoe size. Also, ugliest running shoes ever! They can transfer from the other store, but often they are out of my weird size at the Rockridge location as well.
The customer service is a little awkward. A lot of sporty runner guys, of course. The store is in small space, and they usually have a lot of people working because they do give good, dedicated service to people trying on shoes. However, the guys that work there seem to chat a lot and be very involved in their own conversations when people are shopping. I feel like I’m eavesdropping.
Basically, I am a swim nerd, so I come in, get my Rx goggles and ear plug stuff, peruse the women’s clothing sale racks (these are SALE prices!?), maybe try on a few suits (also usually an utter fail on sizing, just like shoes!!) and get out! Luckily, triathlons are popular right now, which seems to be the only reason they stock said swim gear. Hey, I’m okay with that! I’m glad I don’t have to order this stuff online, and can do it in person from a local biz.

For starting my new running lifestyle, they sure were helpful! New shoes and tips so I can run harder, better, faster, stronger.

Got me some new kicks and am lovin’ them!
I’ve never had Brooks before and they’re super comfortable! Transports also carries New Balance and Saucony, as well as a couple other brands.
Their employees are really knowledgeable and helpful. The girl with the brown hair and red highlights stayed with me until I finally found a shoe that fit. She made me feel like I was shopping with a old friend.

I was in here the other day looking for a swim cap. They were very helpful and informative. I purchased running shoes here a few months ago and had the same experience. This is a great local shop!

Went here today to finally invest in some good running shoes, and I must admit that it was a great choice. I came in, explained that I knew nothing about running shoes, and the staff helped me with everything! First, he had me walk back and forth across the store to observe my feet and arch (or at least that’s what I think he was doing). I was also able to try on the shoes and run on their treadmill while they recorded my feet. It really showed me how my legs and feet were aligned in the different types of shoes. Being able to run on the treadmill numerous times was my favorite part about this whole experience! I ended up choosing the Saucony Guide 6.
Long story short, cool store, excellent customer service, and great shoes. I definitely recommend this place for anyone looking for a great pair of running shoes!

This store is the best example of why you shouldn’t buy shoes online, at least not running shoes. The staff is extremely knowledgeable and helpful. I had never considered buying a pair of Brooks before. But after looking at my (flat) feet, and putting me on their treadmill that’s equipped with a special «foot-​cam,» the saleswoman suggested a particular model of Brooks.
After running with these shoes for a couple weeks, I have to say I’ve never owned a pair as comfortable as this. I feel like Forrest Gump now, able to run and run and run… Thanks Transports!

Just an update. I’ve been running with the shoes I bought from them and it’s really comfortable. Makes my running more fun.
Also what surprises me is the socks I bought from them. I didn’t know wearing this type of socks makes a huge difference. You gotta try it. I was initially going to buy my socks at Ross cause it’s cheap, and I thought it was just a sales tactics from them to get me to buy one of their socks. But I was wrong. Do get atleast 1 pair to try it. Believe me, it makes running with your new shoes a lot better. When you run, you will forget any discomfort about your shoes, cause there’s gonna be non anymore. From there it’s gonna be smooth riding. lol.
P. S. Specify what type of socks you need, like if your feet sweats alot, or if you need more cushion if your overweight.
Also the important thing why I love their socks is, they fit really well. Very snug with no play, which also prevents blisters. Happy running everyone!!!

Need advice? My teenage son started track but have no idea on what shoes to get. Came here upon checking the web. Clerks are very helpful and know their stuff. The staff have a great way interacting with customers, not very pushy and will patiently help you in every way.

Caution — you WILL spend a considerable amount of money here.
That said, you just simply can’t go wrong at Transports (well…you can if you refuse to cooperate with them, and do everything the opposite of what they advise).
Need advise? Transports. Need ideas? Transports. Need quality gear? You guessed it…
I came here at the advice of a friend. I was in a lot of pain with my newly started running adventures. She suggested I come here and see if I was in need of better running shoes.
I spent over an hour in the store. Not only did multiple staff people take unrushed, no-​pressure time to talk with me and find out my needs and what the problem was, they also used technology to help.
Whether in your existing shoes, some of their new ones that they think may be a good choice for you, or all of the above — they have you run on a treadmill for a little bit while a video camera records your feet and lower legs. Then right there on a computer you can review the video and see what’s going on. This helped them point out to me that I pronate noticeably when running and then we knew my existing shoes weren’t built to counter that, hence the problems I was having. After quite a bit of trying different shoes and recording/​watching video, we came up with a solution. Many $$ later (the only downside, but I guess you get what you pay for) my running was much less painful and more satisfying. With less pain and «whats wrong», I can concentrate more on my form and goals.
I am very happy I came to Transports. The service was great, the environment is unrushed and clean, and the staff are quite knowledgeable. Go here!

I found exactly what I want out of a store here. Clerks who know what they’re doing but don’t hover or push product. They ask questions, make suggestions and work within my budget (which is sometimes smaller than what the average shoe there costs). It can get kind of frustrating since the budget limits what we can pick from for what I need but they seemed happy to do their best to help me out. I don’t see a problem with that at all.
I found the staff wonderful and have recommended them to my friends and co-​workers already. They are a little pricy but they are also willing to do their best to work within your budget constraints. I will be back when it’s time for new shoes again.

Friendly staff and great customer service. Easy parking. They carry a diverse range of running shoes as well.
My only gripe: Transports limited business hours. But, I guess I can’t expect everyone to be at my beck and call.