JKM Ribbon and Trim

DO NOT ORDER FROM THIS COMPANY! BUYER BEWARE!
I wish i would have found Unilocal or read the BBB reviews before placing an order from this company. Same story as a bunch of other posters. Ordered ribbon. Charged card. Told to wait 4 weeks before making any contact. No worries, it’s only October and I don’t need the product until December. Wait the 4 weeks. «Sorry, the item is on backorder and we won’t have it until January.» Whaaaaaaaa! Why didn’t you tell me this at the time of order? «Not our problem.» Can I get a refund? «Nope.» Apparently it was my duty to dig deep into the website and search for their fine print policies. My bad for expecting customer service. With so many negative reviews I’m not going to waste any more time. These negative reviews speak for themselves and I agree with them 100%.
PLEASE PLEASE PLEASE DO NOT ORDER FROM THESE PEOPLE! GO TO SOMEONE TRUSTWORTHY! It’s worth the extra money!

I must give Credit when it is due. Was totally SCARED to death to place an order w/​this company after reading a LOT of negative reviews and horror stories. I could not find my trim anywhere else and decided to give them a try. Well, I must say — 5 STARS! Order was placed middle of Feb. and I just received today (3÷6÷15) Everything perfect and I am sooo pleased!

Charged my card upon order of some ribbon. 4 months later, no product. Asked them to cancel order due to no delivery and they refused to refund payment.
BBB gives them an F and issued this warning:

i am one of the victims… i order in april and by now its sept. calling emailing and no respond… i cannot get my money back since its been too long… and there is no law to protect us… can any of the lawyer sue them and i am in…

I had ordered printed ribbon from them for years and thought I’d reorder some new colors for our floral studio.
I ordered satin ribbon and a simple gold imprint of our business name.
It took them nearly 4 months to get us our order, and they never notified us of any back orders. I had to send 2 e-​mails and got the same story as several others on here, SOOO I finally received the box today, and expected the same quality of our previous orders, It was so shabby and poorly printed that the gold was coming off on my hands. So now I’m stuck with rolls of tacky printed satin that doesnt fit our quality standards and I’m out $ 150.
Not sure what happened to this company, if it was sold, or they just dont give a damn about quality anymore, But I WONT ever buy another product from them, and will tell all my fellow designers to avoid them like the plague!

PLEASE DO YOURSELF A FAVOR AND READ THE «NOT CURRENTLY RECOMMENDED REVIEWS» AT THE BOTTOM OF THE PAGE IN SMALL GREY WRITING YOU CAN CLICK ON THEM! THERE ARE CURRENTLY 89!
I ordered from this company, and like many others I was given many ship dates over a 3 month period! Never to get my ribbon!
They tell you the item is in stock and promise to ship within 5 days! Then they wait for enough orders of the same item you are wanting before placing a large order with their supplier at a discount. You will likely never get the item you ordered!
Don’t waste your time and money! It could ruin a big event of yours!

This place is an absolute SCAM! Do NOT order from here. I wish I could give these inept people zero stars. They took my money 7 months ago and still NO delivery.

ZERO STARS! DO NOT ORDER FROM THIS COMPANY. They are absolutely a SHAM! I ordered ribbons for my wedding back in May and have yet to receive them. I’ve tried to contact them via email/​phone and have gotten no response. I am absolutely SHOCKED that they are still in business.

Criminal. I made a $ 500 order in March and 30% of my order has been on perpetual back order. I’ve been given numerous ship dates and have been verbally abused by the owner «Dom». Horrible customer service. Products are listed on their site that they don’t have and possibly will never fulfill.

Oh, how I wish there was a zero star option.
DO NOT, UNDER ANY CIRCUMSTANCES, ORDER FROM THIS PLACE. I placed my order nearly 3 months ago, have been given no fewer than 6 delivery dates and still have received nothing. Now that i look around, I see that they have negative reviews EVERYWHERE. The BBB gives them an «F». As far as I can tell, their business model is to take your order, and your money, then string you along until the time window for debit card disputes is closed, and you can’t force a refund through your bank.
I’ve been trying to get a refund for nearly two months and haven’t gotten anywhere with them. Save yourself the hassle and don’t order from them.

Do not ever order with this company. The prices are good, but you will not get your order and you will not get a refund.