Shiny Bright Auto Wash

I came here to give the automatic car wash a try. For $ 10 you got an under carriage wash, quick wax, wash and dry, so I had high expectations. I went through and the dryer units don’t just blow air, they roll on your actual car. I was cringing. After your car is pushed out, I pulled over to fix my mirrors and my entire car was still wet all over. While I expect d it to be slightly wet, it was completely wet. I headed to the grocery store after, and when I came out my car was dry and then could see that the entire back was still dirty. $ 10 wasted. I do not recommend coming here for the automatic wash.

I did not have a good experience here. I was given a hand written, paper gift certificate with no expiration date back in 2012. I called to make an appointment to have a complete interior/​exterior detail (what was written on the certificate). The owner answered and I told him I had a certificate that was for an 03′ explorer (now totaled) but I wanted to use it on our new, similar in size vehicle — a Jeep Grand Cherokee. He said okay and wanted to know the expiration date which I proceeded to tell him was blank. Then he asked the color of the certificate. I answered green and he told me that there has been an inflation/​markup of $ 75 dollars on a complete detail since 2012 but would honor my certificate. He asked if I could drop it off the night before at 5 so they could park it inside (which they did) and they would work on it first thing in the morning. When I dropped it off I asked the gentlemen working there when it would be done (I thought to myself noon was a reasonable time) and he said 5pm the next day. That was unacceptable as I told him I was leaving town on a business trip and needed my vehicle by 2pm. I called at 12 the next day to check on the status. Left a message and the owner returned my call saying it would be done by 2. When I went to pick up my vehicle, the gentlemen from the previous evening was there again and gave me a bill for $ 75. I told him that I’m not paying it when the owner said he would honor the gift certificate. The gentlemen then proceeded to call the owner who I spoke to and I told him I wasn’t paying the inflation and if I had to get the police involved then I would do that. He said go ahead and told me he would be there in 10 minutes. I called the police and they arrived a minute after the owner. He proceeded to tell me that he’s been in business for 35 years and wasn’t going out of business over $ 75 dollars. When he saw the police officer he said «you called the police»? When I responded with a yes, he called me a ‘beauty’ and handed me my key. The owner was extremely rude and will not receive my business again, nor any friends and family. When I arrived home I examined my vehicle. I expected quality better than what I would do at home. There was still hair and grass under the seat by the floor mats. EVERYTHING was covered in a shine oil to the point of excess — and it stunk! The trunk area wasn’t vacuumed and there was still sand on the trunk mat from the beach. I had to wipe things down with a rag so that I wouldn’t have oil marks on my clothes from what ever this shine stuff was. I will be finishing the job that they were paid to do when I get home.

Tucked away off the beaten track; I found this to be a little gem. It’s a bit old school (the vacuum machines take quarters, not dollar coins) but it was not crowded on a sunny spring Sunday, the vacs had good suction, nozzles clean and in good repair and gave a generous time for a buck.
The attendant actually seemed like he gave a damn: manually spraying my tires, checking the antenna for tightness, and taking some time to scrub front and back bumpers and the lower car body as it went into the auto wash. The car seemed to come out fine; although it’s a bit of a beater and I’m not super fussy about the finish and doubt I’d notice scratches from the cloth wash.
Some of the other local places are zoos on a day like today. This was a nice change of pace.

Paul is extremely rude; not to mention all the scratches on the car caused by the machine. When I asked for the manager’s number, Paul was pretty upset and started yelling at me. Currently waiting for the police to file a report since I was unable to communicate with anyone here.