This walmart does leave something to be desired! This place is understaffed to be sure. I was there one day just wishing to get a simple house key copied. A young man that ran the key counter was helping another gentleman get a hunting license. That is all fine. What I have a problem with is the young man waited 10 mins before even addressing me. When he did address me he simply turned to me and with a nasty look on his face said, «what?». I just about walked out right there. I’d rather pay more for a key at a hardware store than have to deal with your rudeness. However I was polite and said i just need a key made. The young man simply grunted and went back to the man about gun reform and hunting instead of helping me. I then waited another five mins before he made me a key. As the young man made me a key he continued talking to the older man about how understaffed the store was etc. I felt like saying understaffed maybe, bit rude most certainly. Turns out the only reason I actually got attended to finally is because the older man forgot his wallet or something and didn’t have money to even pay for the gun stuff. I was again at the same walmart this weekend. I bought an array of items that I needed. I also bought a box of condoms and used a coupon. When the coupon wouldn’t scan correctly the check out lady snickered under her breath and called a manager over. The man was very kind and was professional. The man just want to know what the problem was. The woman indicated the coupon and snickered again. The gentleman fixed the issue easily and the woman continued to think the whole issue was some kind of big joke. These events are just the times within recent memory. I have been going to this store for more than ten years! Often they are sold out of the item I want or the box of cereal has a piece of gum stuck to it. Over all there are probably about three or four people that work at this store that are actually kind and considerate workers, many of the others seem to be very rude. I would say that you could drive to Williston to try that walmart but they aren’t much better except for the fact that they have more items in stock. We just don’t have a lot of choice in this area and this is why we have to live with.
B. Mason J.
Rating des Ortes: 2 Hartland, VT
My first impression of the Berlin Wal-Mart was like that of any other, ample parking and crosswalks for pedestrians leaving the store. However once I entered the store I was not greeted, they did not think that it was important to give customers an exceptional shopping experience on a Monday! Perhaps it was the greeter’s day off but this immediately put me off. I was helped quickly and efficiently by the customer service representative who was AMAZING! She was funny and professional, she should get a raise. I had returned Fruit of the Loom socks because they were too short for my boots even though they said specifically on the package that they were short boot cut, nevertheless Wal-Mart let me return all 12 socks(I counted) for a new pair. The men’s clothing section was in partial disarry but I was untettered by the scattered remnants of Hanes and Fruit of the Loom. Though I didn’t find what I desired in the athletic sock sections(not marked but it was an assumption) a couple laps around the department and I found the work sock section. This had a GREAT selection and boasted at least 6 different varieties of sock. I also found some black long underwear which will be much needed for this coming winter. I scanned the men’s clothing for swimwear but it was no where in sight. Presumably this is because it is September and the season for swimming is over but they could at least carry a small selection for those hot tub lovers in Vermont. After double checking for swimwear in the sports section of the store I perused the beer offerings. I was impressed to find some local Vermont beers among the selection and bought a Double Bag Ale from Long Trail Brewery, though it was dusty. DUSTY! This was a strike against Wal-Mart. At the checkout my cashier was helpful in directing me to the cash back options on the debit screen. Though I told her I did NOT need a bag, she put my socks and long underwear in a bag. I quickly took them out of the bag and left it sitting on the bagging turnstile. Evidently she does not care about the environment or the preferences of the customer. This was another strike. Overall I would say that this is a more sparsely stocked Wal-Mart and should only be used if it is in the vicinity and if you want to return items.
Jaime D.
Rating des Ortes: 1 Naperville, IL
Yuck! This is the nastiest Walmart ever… Drive to Williston it’s worth the trip. Their Staff sucks, merchandise selection is sub-par at best…
A. Z.
Rating des Ortes: 3 Montpelier, VT
This is the first serious love/hate relationship I have ever had and I don’t think I like it. Also, this place is packed to the gills 95% of the time.
L R.
Rating des Ortes: 1 Barre, VT
This WalMart simply SUCKS. I will go there with a simple list and leave with NOTHING on it. The inventory is so poorly stocked I often bitch about it WITH the employees. I went there 3 different times for a coffee maker, and they only had the $ 100+ models in stock. Air popper popcorn maker? Hahaha, good luck. Simple household items are nearly impossible to find, and the prices are higher than the Williston WalMart. It’s just easier to make the half hour trip to Williston and get everything on your list and at a lower price. The staff is a mixed bag, the worst experience I had was a young man that told me when purchasing Lambskin condoms, with my husband, «these don’t work». I proceeded to explain to him that they work unless you have AIDS. I thought it was very rude that the employee, who appeared to never have been laid, giving me advice regarding my purchase. The parking lot does suck, with one way lanes that nobody seems to follow and is definitely territory for some good«people of WalMart» photos.
Amanda Z.
Rating des Ortes: 3 Middleton, MA
Nestled in the Berlin Mall this is a small Wal-mart in comparison to others I have been in, but they make the most of the space that they do have and jam pack it with everything they’ve got. I went in on a Saturday to find oil for my car and didn’t mind that no one was able to ask me for help as I really didn’t need any. Parking lot was a little insane. I’ve never really been anywhere but Rutland where parking became an issue in Vermont. I’m not sure if this is a new trend, but I’ve never been there when it was as busy as it was that day.