GW Medical Faculty Associates – Bethesda OB/GYN

I am currently with Dr. Sheth for my first pregnancy. Her nurse Renee and her have been so wonderful!!! I email Dr. Sheth and she always gets back to me shortly. I am a high risk patient and they have made this pregnancy a wonderful experience so far. This office has a blood lab inside so you can get everything done in one visit.

Every aspect of my experience at GW MFA OB/​GYN in Bethesda was just unacceptable. Both times I went in, I ended up waiting over 30 minutes after my appointment time before getting to see the doctor. I was there for very simple visits, which unfortunately meant that the doctors I saw rushed through the process, did not take the time to fully explain anything to me, and just overall seemed to not care whatsoever about me or my health. Lastly, they coded my insurance incorrectly and dealing with the insurance woman at the office was hell. She did not return my calls, didn’t follow up when I asked her to, and at the end of the day, told me there was nothing I could do and I had to pay out of pocket for the mistake that they had made. So in sum, please do not attend this clinic. It is part of the giant GW MFA monstrosity, that makes it even more impossible to deal with issues, such as insurance, when they inevitably arise, and to top it of, they don’t even provide decent service.

The only reason I’m giving this place three stars is because my doctor moved here. The registration process might be a breeze but please clean that screen!!! You type your name and info by touching the screen and some people come in with some filthy fingers. Please front desk, clean it frequently!
I usually believe that scheduling an appointment is made in order to be served on time. My first time here and after the copying of my insurance card, I had to wait for 20 minutes past my appointment time to be admitted. BTW I showed up 20 mins early as instructed! After the usual weighting and blood pressure check, I waited another 20 minutes for the doctor to finally walk in and get my annual checkup.
Next time I might as well take the day off from work for this. It’s unfortunate because I love my doctor.

I saw Dr. Sheetal and found her to be dismissive and condescending of my concerns, I would not recommend her.

I moved to the DC area and was so nervous about changing my GYN from my hometown office that I had gone to for the last 15 years. The appointment scheduling at GW was very easy, you don’t have to wait months on end to get an appointment. The location is very accessible and clean. I love the online patient web portal, it makes communication with the office a breeze. Lastly, I absolutely love Dr. Sheth. She is so patient, down-​to-​earth and just an overall very nice person. Would highly recommend this office.

I would like to have been able to give a review of a doctor in this practice but unfortunately the people who do the appointment process would not book an appointment without the date of birth of the person who pays the insurance… and since I was making an appointment for a friend who is out of the country and needed an appointment set up for when she gets back, I did not know her father’s dob (I had all the other insurance information.)
When I asked if this data item could be bypassed for the moment and I would call them back, the person got huffy and said that we could not proceed and this was their protocol and this data item could not be bypassed. I said that this was a bit off putting as I had already given a lot of information and she asked if I want to speak to the supervisor in an unpleasant tone. I said no and added that for a new practice this was not the best way to generate a client base, and hung up.
Called Capital Women’s Care and got an appointment with no problem. They said to bring the missing info at the time of the appointment.

It is important to note that GW MFA has received some nasty reviews however this must be a different office. I literally just came from there and I’m writing this review. This was the best GYN visit I’ve ever had and that is not something women tend I rave about. Dr. Sheth is amazing and personable and really listens. The office is clean and new. The only negative thing was when I went to ask a simple question I was not even acknowledged by the receptionist. Although she was assisting another patient I stood there for a good five minutes before the other receptionist acknowledged me. Other than this the experience was great.

The Bethesda office is new, and it seems like they’re still building up their patient base, which means no long waits! I was the only person in the waiting room when I went. Dr. Sheth was really nice.
They have a great online system where you can view your records and email the doctor. My only complaint is that they don’t draw blood on site. I had to go to LabCorp, which has a lot of locations, but it’s kind of a pain to have to make another trip somewhere.

I had a small emergency night before last and, previously, I had been thinking of changing gynecologists because the office I had been seeing was unprofessional and, even when I felt like it was an emergency situation, the earliest they could see me was a week and a half out. It was awful.
So, even though I was not sure they’d take me as a new patient, I called GW MFA Bethesda and begged them to see me. They fit me in that morning; they had everything they needed in stock; the front desk was very professional and efficient; the office was immaculately clean yet still comfortable; and the medical staff was efficient, knowledgeable, and concerned. Everything was taken care of and I have complete confidence that everything was done correctly (unlike my last GYN…) It was an amazing experience (not something I’d normally say about any GYN related visit to a doctor) and I highly recommend them.
Apparently the Bethesda office is quite new, so if you have the opportunity, now is a great time to try them out!