Jack Williams Tire & Auto Service Centers

Wrote review on wrong location. I have not been to this location.





Wrote review on wrong location. I have not been to this location.

I purchased 2 new tires, an alignment, and an oil change. It has been 5 hours and I still don’t have my car. What the hell are they doing? How are they still in business?

Called and got price on tires. Told me to come in and they would take care of me right away. hour at the most… 4 hours later I pull up and my old tires are still on the car and its not even on the lift. Horrible service.
2 days later I figure I should check my air pressure because they seemed pretty incapable. Not to my surprise every single tire was at 30 psi instead of 42. Weird, huh?

I agree with Emily G.
The people at this location of Jack Williams did not treat me like woman=$$$$ and instead I think I received very fair pricing and good service here. I didn’t have an appointment, just decided to bring it by; and I didn’t have a long wait. The people working there seems professional and courteous. Waiting area is clean and open, although it does smells like rubber (there were new tires displayed). Coffee pot in the corner, clean decent size bathroom, magazines readily available, and a TV tuned to CNN made the wait not too bad.
They fixed a problem I had (wires shorted/​crossed somewhere) but as I was about to leave, I discovered that now my wipers didn’t work. Pointed it out to them and they were able to fix it fairly quickly. And I was not charged for it.
Definitely recommend.

decent auto shop. Went in for wear on the outside edge of the front passenger tire — expected to need a new tire (and possibly its mate) along with an alignment.
As a woman, I often feel that mechanics see dollar signs when i walk in the door. This didn’t seem to be the case at jack williams. They told me my other 3 tires were in good enough condition that i only needed to replace the one. Their tires are priced «Out the Door» which includes free mounting, free rubber valve stems, free tire disposal, free lifetime nitrogen and free lifetime tire balancing and rotations. Not bad, though the tires are typically $ 25 more than other shops (not including any additional charges you may incur elsewhere)
I ended up getting a new tire, rotation/​balance, alignment, oil change, and air filter for $ 200. Check their website for coupons, got $ 5 off oil change and $ 10 off alignment — also got a $ 10 rebate service coupon for my next oil change.
The reason for 3 stars was the wait time. My appointment was at noon, and I didn’t leave until close to 2:20! Seemed like a long time to wait for an oil change and new tire… perhaps it was due to lunch hour? not sure, but personally I’d rather be treated well than rushed out the door.