Tim Brion – State Farm Insurance Agent

This is the State Farm office with Tim Brion on West Broad Street.
We had our home and auto insurance here for a while up until about a year and a half ago when out of the blue State Farm chose to raise our homeowners rate about 10% and our auto almost 15%.
Speaking with Tim about this he explained that since State Farm was a mutual insurance company it meant that the policy holders owned the company so when a part of the company, State Farm Bank in this case, has a bad year premiums must go up to cover downturns in profits that the company is anticipating.
While that’s a nice explanation, Tim’s staff did little to look for any ways to try and save us money nor did they try and work with our coverage levels. I was simply told that there was nothing that could be done.
So I told them to prepare for us to cancel with State Farm and about a week later we left to go with another company.
I sent Tim an email informing him of this and told him of the dates that I would need our State Farm coverages dropped and he in turn responded with a long winded «warning» email about not understanding how another company could be cheaper and to watch out for low «teaser» rates that might blow up in my face.
He also asked a ball park range for what our new rates were.
I told him that in the process of shopping around every company I tried beat State Farm’s auto quote by hundreds of dollars a year and while their homeowners quote was competitive, when coupled with the auto for a multi-​policy discount State Farm wasn’t even close to being the best price for the same coverage compared to other companies like Erie or Allstate.
So while Tim is a nice guy, his company’s hard line price increase coupled with his lack of wanting to try to keep my business made it an easy choice to move to another company.