Academic Dermatology Consultants of Long Island

The doctors are professional but that’s the extent of the positives for this practice. After going to approximately a dozen appointments, it was almost guaranteed that no matter how early I arrived for my appointment, I was going to wait at least an hour in the waiting room. The worst wait was 1.5 hours in the waiting room. After getting into the exam room, the average wait was another 10 – 20 minutes. When you approach the front reception desk, you must stand there and wait for them to feel like helping you, which could be from 1 – 5 minutes depending on the conversations between the receptionists. I tried making the first appointment of the day. They double booked the appointment and I ended up waiting over an hour for the doctor to see the other patient (the doctor was also 20 minutes late arriving for work). I’m done with this place. I can’t waste hours for every single appointment. Spending so much time in the waiting room was painful. The décor is like a throwback to the 70’s…or older.

Arrived ten minutes early for my appointment, and 1.5 hours passed before I was brought to the exam room. I’m currently in the exam room– it’s been more than 20 minutes now. Im sitting in the paper examination top, waiting. A doctor and a nurse have both barged in to look for «a tool» without knocking to make sure I was decent after changing, and without introducing themselves. No apology from doctor for the wait– just «I’ll see you after I find this tool.» I came here simply for the ease of making the appointment, and I am never coming back.

I went to Dr. Brand for two issues and was happy both times.
First, I had an odd pimple that bled on its own, so I thought it warranted a check and possible biopsy. Dr. Brand was kind and patient when performing biopsy and promptly called to say that everything was benign.
I went another time for a kitchen burn and her treatment instructions and prescriptions resulted in me having a minimal scar.
I recommend this practice without reservations.

The doctor I see is a nice and professional guy and seems to care about his patients, but the BS I put up with from the ancillary staff gives me second thoughts about returning.
When he prescribed a cream that didn’t appear to be working well enough (and obtaining that cream is a whole other long story), I called the office to ask him about providing an additional internal medication, to which the receptionist told me right away that i would just have to come back in and be evaluated again. Ok, fine, I get it.
I arrive 15 minutes early to my appointment and here I am still in the waiting room, 55 minutes after my appointment was scheduled. Ok, fine, I get that too. Things happen.
Thirty minutes after signing in, I wasn’t acknowledged so I walked up to the front desk just to make sure I didn’t have to fill out any additional paperwork. I stood in front of the receptionist and waited for her to acknowledge me so I could ask my question. She looked right at me, then turned around to join in on some kind of celebrity gossip her coworkers were having a few feet away, finally turned around and ate a pretzel, and then looked at me again and asked which doctor I was there to see. I told her, then I asked about the paperwork. She said that someone else would answer my question in a moment. She also wasn’t apologetic for ignoring me, which may have helped the situation but she clearly didn’t care.
Ten moments later, a very nice woman answers my question. She was fine, but how in the world was the first receptionist not qualified to answer the question of «do I have to fill out any paperwork?». Why is a snack and celebrity gossip a priority for a full grown woman instead of acknowledging patient standing in front of her?
Disappointed with this experience.

Office looks like you went back to 1970’s. Staff is not very helpful. Arrived 10 minutes before appointment with forms already filled out. Wait over one hour to get into exam room. Wait another 20 minutes in exam room for doctor to come in not be very helpful with daughters acne and spend maybe 5 minutes total time. Will not go back. WOULD NOT RECOMMEND!