Beverly Hills Rent A Car

Tried renting a Mercedes g class for a weekend, they said they will have it ready Friday afternoon and right at the time I was supposed to have it they said they dont have it available since the other customer hasn’t returned it yet. Smh

I always rent for my clients from BHRAC. Have been doing so for years. Michael C. always takes great care of my clients & myself. The cars are always delivered to their hotel on time, then picked up again. It’s a pretty painless booking since Michael has all my client details on file. My clients always get the car Lexus they prefer & on the rare occasion it is not available at the time of booking, Michael always provides us with other great options. Great customer service & nice to be well taken care of.
Rick A
Tzell Travel Leaders Group

One of the shadiest car rental places. BEWARE OF THEIR BAIT AND SWITCH TACTICS. Rented from the once before. They do indeed have slightly lower prices than competition, but there is a catch. Rented a Lamborghini for a meeting and needed to drive out a bit to get there. After driving the car for about 10 miles we noticed that the brakes were not even functioning correctly. Kind of dangerous to drive a fast car with no brakes. We ended up missing the meeting because we had to drive back and give them the car back. Lost business venture and we looked very bad. To their credit they did refund all of our money back for the inconvenience. So fine, maybe it was just a mistake. Today on fathers day I came to reserve an Audi R8. I had been on their website and noticed a very good rate of $ 799. The price caught my eye and i decided to call in and reserve. I call around 8:30 and spoke to a rep that was not honoring the $ 799 price and was trying to up sell me to $ 1400. After contentiously saying that I saw the price at $ 799, she decided to honor the internet price. After quite some time haggling with her, at around 8:30 i gave her my payment info and reserved the car for 10:00. Once me and my dad were leaving the house to pick up our Audi, I get a call from her saying that the car is not available. Seems like they wanted to sell the car to someone who is willing to pay the $ 1400. She claimed that someone «extended» their previous rental. That would make no sense since not even 30 minutes in our previous conversation she had said that the car was available. But O. K we give them the benefit of the doubt. I do indeed call around but seems like no one else has the R8 in convertible V10. So no problem we call BHRAC back and see what other convertibles they have on the lot. They seemed to have a 458 Italia convertible and she seemed to be concerned about giving me a good deal, and knocked off $ 500 a day from the rate. So we are happy and we head down to there LAX location to pick up our new ride for the day feeling like we got a deal. Upon arrival at the LAX location, we notice the car is not there. After talking to the rep at the LAX location, they tell us that the car is UNAVAILABLE TILL THE END OF THE WEEK because someone is renting in San Fran, and that we should try to get something else from the lot. This is not 1:00 and we have spent about 4 hours trying to secure a car. We just wanted to go on with our day and request to get a good deal (same $ 500 off another car), and they began calling their manager. There was another 458 Italia just was not convertible and we were settling on getting that one. After conversing with their «manager», they wanted to sell us the 458 Italia for $ 300 over the internet price. That was their interpretation of giving us a good deal. At this point it was 2:00 and we had spent all day there and now we were being insulted. THIS IS NOT A PLACE TO CONDUCT BUSINESS AT ALL. We ended up working a deal with Black And White and got an amazing 2014 Italia with less than 50 miles on it. Take your business elsewhere. I gave these people many chances to earn my business because of their lower than average prices. Its just not worth it. I hope this review helps some of you guys out there.

This place is full of crap, a rip off and they’ll try to come up with a claim to bill your Insurance company. I rented a Benz from them Saturday, June 1, 2013. When the first guy did an inspection of the car my friend and I had to point out the marks that he clearly overlooked on the car. I returned the car yesterday, Sunday, June 2, 2013, another rep came out in inspected the car. This rep got on his knees and took his hand underneath the vehicle. When we step into the office he said I have to put in a claim for the stretches underneath the car. I said what? He went on to say that he felt stretches underneath the bumper. I told him that their is no way I put that their because every where I drove and park (which was only two places due to the 50miles limit you get) I parked on the side. I also informed him that the first guy who did the inspection didn’t inspect the car like he did. He said well looking at all our notes no one noted that it had stretches underneath the bumper before. I said, maybe no one got on their knees and ran their hand underneath the car like you did. I should have known this car place was on a scheme when they didn’t try to sell me on their insurance. The car wasn’t clean nor was the fuel full. I didn’t make a issue over those two things. I took pictures and told the rep once I noticed it. Although the gas tank wasn’t full when I received it, I returned it on a full tank. I’ve taking pictures of the car bumper and total car and is now online investigating how many others have they ran this scam on. Beverly Hills Rent A Car have did the wrong scam on the right person. Also, they don’t inform you of when reserving the car of the $ 900.00 hold they place on your credit card.

These guys are awesome. They are courteous and work with you to make sure that your experience is top notch. Will definitely rent again.

I come to Unilocal for all my business inquiries and I have to say I’m glad I did not listen to the bad reviews on this company. I have rented from several of Beverly Hills Rent a Car locations and have had great service all the time. For the type of cars they offer they definitely provide the service. You get concierge and a rental place :) I’m not really sure what the comment below is talking about; I have never heard of any drop boxes and they have always had employees after hours to help me return my rental. Initially that is he reason I chose this place. Went to another rental place and returned my car in drop box and they claimed they never got the keys. To avoid hassle I chose to try beverly hills rent a car and im glad i did!
Have and will be going back!

I went to their Hollywood location and rented a 2010 Full size Range Rover
The person who booked my reservation was nice and when I went to their place, he helped me a lot so there was no problem there BUT
1) They are way over priced. I paid $ 380 for one day of rental with 100 miles
2) As soon as I drove the car to my home from their place (27 miles away) I called them and asked if they can increase my miles to 150 (since I lived so far). The lady who picked up said sure no prb 150 it is. I asked to have the same guy who booked my reservation to call me and she said ok, he will call you in 15 mins. Well he didn’t. I ended up calling back and spoke to another lady who confirmed that the 150 miles was going to be ok but also said that the guy who booked my order stepped out and that he will call me right back. After 2 hrs and not getting a call back. I called back again. This guy Mike picked up — Manager. he told me that the guy who booked my reservation was gone already. I went over my situation with him but he said that he won’t be able to increase my miles to 150. I explained to him that two other ladies at his office said that it will be ok but he said no and that he has to pay for these cars out of pocket when the miles go over. he then said that they usually only give 50 miles and that they did me a favor by moving it 100. REALLY? Its funny how they didn’t even mention the 50 miles when I booked. I then informed him that I needed the car to go to a funeral and that I need more miles b/​c by the time I drive to the church and burial service and back to their place, I will go over. he refused at first but then after 15 mins of going back and forth, he said fine i’ll give you 20 miles more. He said that they charge 50 cents per miles for extra miles. I got tried of arguing with him and said ok. He then said, I want you to enjoy your car and the extra 20 miles and want to keep you happy. (WTF really) he is like I want to keep you happy and pls send me clients. lol I told him not with the 20 miles you gave me. right after I said that, he said ok ill give you 50.
Anyway, what I’m saying is that they are shady PEOPLE. DO NOT RENT FROM THEM.

These guys were really great from start to finsh. I rented a mini-​cooper sport, it was super cute and super fun. They met me at the airpot and the guy that greeted me was kind even when it took about 40 minutes to get my checked bags. The rate for the car was very good. The drop off went smooth other than the fact that the airport location is a little diffcult to navigate. But overall great experience. I will for sure use this company again when in LA area

I made reservations over the phone and yet when it came time to sign on the line, I was not honored my quoted price. I was informed, «the people who generally rent these types of vehicles don’t try to negotiate on the price». I didn’t argue much only because the plans I had made for that day were more important than to be treated with fairness and respect (in addition to keeping the difference in price of $ 180). I chose to not take the chance of making them honor their word only to have them possibly say, «Well the vehicle needs service so we can’t rent it to you anyways. The closest thing we have is a _​_​_​_​_​.» It addition the car was in need of mechanical service. Everything else was great.

Beverly Hills Rent A Car provided a fantastic sales and rental experience when I rented a Ferrari F430 in October. That joy, however, was short lived: after the rental, they have turned my dream rental into a nightmare. Tonight I discovered that they have tried to steal over $ 8,000 from me via fraudulent credit card charges. If they treat their high end rentals like this, I can’t even imagine how they’d treat people renting more standard vehicles.
My advice: treat yourself the glorious sound and driving experience of a Ferrari at some point in your life. If you take this advice, however, make sure to do it somewhere other than with the crooks at Beverly Hills Rent-​A-​Car.

I’m a photographer and need a van to help carry the gear, not a truck but a Toyota Sienna.
I must say I was rather disappointed with my last rental from Beverly Hills rental car. My one day rental doubled when I returned the vehicle. $ 91 dollars turned into $ 181.00. I understand the seat removal fee, and the delivery process, yet the vehicle was returned around 7 – 7:30 the next day and the staff charged me every minute they possibly could, and then I was told to just keep it until the next day since I was being charged for it.
I gave Mark a call at Midway, van rental 69 dollars, yes that’s cheaper than their $ 91.91, seat removal $ 20.00, yes they’re cheaper than you too, and they deliver as well, and Mark understood that need to be a little flexible with my return hours, as well as unlimited miles, you used to give me unlimited miles, then you dropped to 150, then to 100… This is what I call nickel and dimeing the customer, do you not think the customer notices these things? I used to think I was being taken care of.
I was quite upset and came by the facility and spoke with Allen the Manager. Allen and I were talking about this incident while he got a call from «Tommy Lee“on his cell phone, Allen stopped talking with me, took the call, and I heard Allen say nothing but «yes boss, yes boss, no problem boss» Then he hung up resumed his conversation with me. He said he was sorry about the way I was treated and gave me a pen. A pen. Yes a pen is going to make up for the way I was treated.
This is the same company that charged me for someone else’s parking tickets on my credit card after the vehicle had been returned, the same company that double charges me for rentals, and delivers the vehicle on the wrong day… the list goes on.
Obviously I am not going to rent from them anymore, and from now on when production ask me what I need, «I’m telling them to call Mark at Midway».

I rented a Mercedes C300 from them at the Marina del Rey location. The first car they prepared for us to drive smelled horribly of cigarette smoke. Both my boyfriend and I are non-​smokers so we refused to take that car off the lot. They agreed to bring the same make and model car to our place that evening since we needed to have the car early the next morning for a business meeting. They arrived around 8pm and parked the car in our garage for us. We appreciated them going to that extra effort to provide us with a car. However, the next morning when we got into the car, the new car also smelled cigarette smoke. We spoke with them when we returned the car and they refused to acknowledge that the car smelled of smoke. Yet, the smell was the first thing every person who rode in the car with us mentioned. We will never rent from them again.

The thought of spending hours in traffic in a rental car provoked me want to make it as pleasurable as possible. BH Rent-​A-​Car has a variety of locations with a ton of sweet cars to choose from. We rented an Audi A3 from the Newport Beach location. It made driving on the highways much more enjoyable. They picked us up and dropped us off at the airport. The staff is super friendly. We will totally rent from them again.