Collins Christine MD

After seeing Dr. Collins for a few years, I am disappointed to report that her current office is not being run professionally. I referred a young woman for an important procedure. She waited 3 weeks for the appointment, sent her paperwork and insurance info in advance, arranged to take the day off work and got another friend to take off work and drive her. She arrives and is told they don’t take her insurance. What doctors’ office does not confirm that insurance is accepted in advance. I’m ashamed I referred her and will take my business elsewhere.

Worst ever! I wouldn’t send my worst enemy to this office ro to see Dr. Collins.

If I were to rate Dr. Collins’ «front of office», I would be giving 3 stars (they need a bit of work).
However, Dr. Collins is as good as it gets, and SHE deserves 5 stars!
It has been a rough year, to be a woman, for me, and I could not have gotten through everything without Dr. Collins — she was truly an angel… She settled my nerves, reassured me that everything would be ok, and was there, with me, every step of the way.
She has the gentlest demeanor (you’ll never meet anyone as calm and approachable), takes her time to listen, answers any questions (no matter how embarrassing), and walks you through everything, step by step.
She’s always upfront and honest, never rushes through appointments, and never judges.
She always returns my calls, always gets me my results promptly, and is the most approachable OB/​GYN I have ever had.
She is really one of the few doctors that are worth sticking with… I know I’ll be going to her for years to come!

Can’t say enough good things. I just had my first appointment and she is really as incredible as my friends had said. She spent an hour with me and answered all my questions. Really personable and smart.

I actually think Dr Collins was good, I felt relaxed with her and she seemed interested in me and my concerns. However, first I had to wait over a month for an appointment. Then I had to wait almost 1 hr to be seen (and yes, I was on time for my appointment) and when I was finally called into the exam room I ended up waiting again for about 15 – 20 mins. (Which feels like eternity when you’re naked). I had some tests done and was promised a call with the results within a couple of days, but heard nothing. I called the office several times over the next few days and was promised a call back each time, but nothing. It took almost a week after the originally promised date before I got the call. Hence my lower review.

I just left Dr. Collin’s office and am disheartened to be posting a negative review. I’ve been seeing Dr. Collins for years and think she is amazing. My challenges have been with her office. First they rejected an important prescription that I’ve been taking for years with zero notice. I sent a note to the doctor who was kind enough to reach out and apologize for the inconvenience.
Next I make an appointment and after waiting six weeks walked out of the office without being seen. Why? Apparently they don’t take my insurance even though it’s the same insurance they already had on file. I’m not upset that they don’t take the insurance. I’m aware that this is not always within the practitioner’s control. I’m upset because I took time off work, drove across town, and no one bothered to notify me in advance.
I asked to speak with the doctor briefly so I could express my concerns to her (instead of online). The most aggravating thing is that I (and everyone else in the lobby) could hear her nurse saying that I’d have to wait until she was done seeing patients. Even though I was already on the schedule. Sad part is I would have paid cash for the visit if anyone would have apologized. A good doctor is far more important than a few bucks!
So now I have to find a new doctor and I still don’t have a filled prescription. Bummer.
When running a business we’re only as good as the team that supports us. It saddens me that Dr. Collin’s team is tarnishing hers.

My experience with Dr. Collins and her staff were fine. Perhaps I just have high expectations of how doctors should be, but I wasn’t blown away the way some other ladies apparently were. Hence, the four stars.
I appreciate Dr. Collins’ care and willingness to listen. She did answer my questions, but somehow didn’t exude a lot of confidence in her answer to one of my questions. It’s possible that this was just a matter of communication style and not professional competence. I think that the real test of a doctor comes when a real problem happens, and I was only going to her for a routine checkup. So, I would still be willing to go back but cannot yet recommend her without reservation.

Really great– she is well informed about to alternatives to pharmaceuticals, which is important to me, I felt like I was visiting a very smart friend!
Her office staff is great too– helpful, informative.

I just had my annual exam with Dr. Collins and after 10 years, I will says that she never disappoints. I arrived early for my appointment and was seen early, which never happens at my other doctor’s offices. I never feel rushed and all of my questions are answered before I leave.
The staff is great and they always call me right away with my tests results or follow up information.

I’ve been seeing Dr. Collins for about 7 years and she has always provided the best care ever. She is attentive, answers all my questions, and makes every visit as comfortable as possible. Highly Recommend!
She’s great with teenagers (I started seeing her when I was a teen) and she is great at answering any questions or concerns regarding female health.

Truly a blessing. I have had negative experiences with other doctors. First when I went in the office was very clean and welcoming, the staff was attentive and I waited about 5mins. Once I was with Dr. Collins I told her my concerns and she listened intently. She was very sweet and knowledgeable because any questions I had she addressed. She is truly a gem and I have recommended her to all of my friends because her genuine concern for her patients makes such a difference.

I had ovarian cysts at age 12 and after surgery in Europe, I had to start seeing an Obgyn regularly at that early age. My mother was a patient of Dr. Serden’s for many years and while he is an excellent doctor, I did not feel comfortable seeing a male Obgyn at that early age (esp one who delivered me). Dr. Serden referred me to Dr. Collins, who shared an office with him at Cedars at the time and I have been going to her ever since. Dr. Collins is not only an incredibly professional and knowledgable doctor, but she is kind, warm, and compassionate. She has a way of explaining things and making a patient feel calm and positive, no matter how serious the issue may be. I recently saw Dr. Collins and found out that she no longer delivers babies. I am sad that she will not be able to go through the journey of pregnancy and labor/​delivery with me, but I will continue to see her for all my routine check ups and all other gynecological issues. I love her new office. It is clean, cozy, and conveniently located in Beverly Hills with parking in the building. Dr. Collins is not only an amazing doctor, but a beautiful person inside and out. I absolutely love her!!! I highly recommend Dr. Collins as a doctor!!!

Contrary to many reviews I didn’t have any problems with the staff. They were organized and friendly both times I went to see Dr. Collins.
My problem is with the doctor herself. Is she nice? Absolutely. My exam was done quickly and seamlessly. But when I mentioned a problem I’d been having, she brushed it aside and said it couldn’t possibly be an issue for someone my age. I had to be very forceful about asking to get tested. She ordered some tests which I later learned were very superficial, and they came back normal. «That’s what I’d expect for someone your age» she told me, with the clear undertone that I was crazy for wanting to get tested.
I did some research on my own and discovered that the problem I had can and does affect lots of women my age. I went to another more knowledgable doctor who called for a more thorough set of tests, and finally pinpointed my issue.
I wish Dr. Collins had done some research before dismissing me out of hand. She seems to be the kind of doctor who, if she’s never heard of it, it doesn’t exist.
Lesson learned: just because someone has a good bedside manner does not make them a good doctor.

Dr. Collins was very kind, helpful, & took her time to address my concerns. She made me feel comfortable and like she was truly invested in my health. Also, Nurse Tammy was sweet, & skillfully drew blood with absolutely no pain & I fear needles!

I found Dr. Collins through Unilocal and I can attest that she is lauded and praised deservedly! There isn’t much I can add that hasn’t already been said, so I’ll just reiterate. :)
Last year I had a very negative experience with another OBGYN (read my only other Unilocal review of a physician, hint hint). Understandably, I had trepidation about returning to a gynecologist so soon but I had a concern I needed to discuss.
Yesterday, Dr. Collins redeemed my faith that compassionate, insightful, interested, non-​judgemental doctors still exist out there! My experience was a good one from the start: From the beautiful building on Roxbury, the friendly and efficient front office staff, the short wait time, the warm and wonderful Tammy who led me to the room and took my vitals (a lovely lady with a fantastic spirit!) — everything worked in fine measure to erase the lingering negative memories of my previous visit with that other doc.
Then Dr. Collins entered the room. Immediately, she put me at ease. She listened intently and asked follow-​up questions that made it clear I was being heard. She deftly allayed my fears, she expressed interest in my life and health in general and made gentle suggestions and inquiries in a non-​invasive, solicitous way. I underwent an ultrasound and she explained every part of the process in a way that didn’t condescend and most importantly, reassured me at every turn. She made me feel like an equal partner in my own health advocacy — something that was sorely missing with the last OBGYN I saw.
It was clear to me that not only is she a thorough and accomplished physician, she is a caring and good person.
I can’t tell you how much it means to me to have found her. As long as she’s practicing, she’s my OBGYN!!!

i am shocked!!!- a doctor that LISTENS with compassion and understanding and takes an interest in the «whole person» is virtually unheard of~~ the exception is Dr. Collins.
I saw her for the first time today. SHE IS THE BEST!!!

Best doctor ever. I can’t say enough good things about Dr. Collins. I have been going to her for years and refer all of my friends to her. Her business partner, Dr. Hofstetter, is also amazing, according to my friends who see her. I never thought I’d actually love going to see my gynecologist, but visiting her is so easy, and I know I’m being well cared for.
They have recently moved out of the office with all of the other doctors, so I think the bad reviews about the front office staff no longer apply.

My family has unfortunately had to see its fair share of doctors — from epidemiologists to brain surgeons. Dr. Christine Collins is the most skilled, committed, and compassionate doctor to lay hands on any of us.
My wife’s recent surgery didn’t go as planned, with unexpected and inexplicably prolonged post-​op pain and symptoms. With absolutely NO OBLIGATION to, Dr. Collins took the job of following up upon herself — even though my wife was not her patient, and she was not the doc who operated! In her very limited spare time, she got to the bottom of the situation, finally providing my wife with an explanation for her post-​op symptoms, and proposed solutions neither the surgeon nor anyone on his staff had thought of, nor treated effectively.
Her office staff culture is bizarrely toxic, as others have noted. But if you can navigate that bramble bush, trust me — you will find a rare professional willing to go the extra mile to help you. Dr. Collins is an absolute gem.

5 Big Stars for DR. COLLINS herself! But fair warning: I have been going to her for over a decade and have referred over a dozen women to her, and the general consensus is, as many others have declared, 1) Dr. Collins is the most kind, brilliant, and conscientious gyno ANYWHERE, but as others have also mentioned, 2) the front office is run with all the order and professionalism of a Tijuana bodega, no offense intended to Tijuana bodegas.
Dr. Collins is *such* a prize that I continue to brave the ridiculous shenanigans at the front desk, so here are my tips for dealing with them: 1) There is ONE receptionist who is both friendly and competent; you will know her immediately by the fact that she does not act like you’ve committed a federal crime by dialing their number. If you get a bad one, don’t argue with them (trust me, this does not work), just make an excuse to get off the phone, wait a while, then call back and try for a better one. 2) They very rarely answer the phone at any hour, and the whole «leave a message and we’ll call you back promptly» thing is, shall we say, not to be relied upon. If I *really* need to get a live person, I usually leave a message the first time my wait times out, and then keep calling over and over when it boots me off of hold, until someone picks up (which they eventually do.) 3) Word to the wise, triple check your test forms when/​if they draw blood. I was once charged for tests that the doc absolutely did *not* order, and they were not cheap. 4) There is one nurse who sometimes asks really personal questions really loudly in front of other patients. If this happens, just say nicely and firmly «I would prefer to answer all questions in the exam room, thanks.»
Lest this tom foolery put you off, please realize how Unfathomably Awesome Dr. Collins must be to engender such loyalty in so many of us, *despite* the office irritations! Literally every woman I know who goes to her (and there are a lot of them) has some incredible story of her going above and beyond for them, and I have received numerous heartfelt thank yous over the years from each and everyone I’ve referred. If you, like me, dislike the idea of a dude up in your business for non-​recreational purposes, give this intelligent and empathetic woman a try.

Was referred to Dr. Collins through a friend at work and can honestly say that she is by FAR the best GYN I have ever seen! I am a younger woman and often have tons of questions that I need answered (and in «layman’s terms») and Dr. Collins does a phenomenal job of answering all questions and making sure that I’m receiving the best care that I need.
She is also VERY efficient when it comes to appointments. She does a thorough job, but also doesn’t waste any time, which is much appreciated! I often make my appointments around lunchtime and am able to get in, get out and get back to work within one hour — it’s awesome!