Green Hills Cleaners

Just quiet unassuming competence with excellent service and great value. Wish there were more businesses like this one!

This place is awesome, price is right and the service is legit. They do great work and it’s a decent turnaround. Parking during the day gets dicey because it’s a small strip mall but that’s the only downside.

Not much more to say than I love this place!!! Competitive rates, impressive turnaround times, AMAZING SERVICE, really CLOSE ATTENTION to detail on my clothing, and great location. I’ve sent dress shirts, bedding, designer dresses and white coats to this place, everything comes back spotless and clean!
Thank you, thank you, and thank you!!!

This is the worst dry cleaner I have ever been to and I beg you not to go to them as it is a criminal enterprise. I had been going to them regularly for a year or more with my husband’s shirts and pants. One day in May 2015 I brought a silk coverlet, Barbara Barry, that my Mom had purchased for an anniversary gift. It had been on my bed for 5 years. I brought it in and expressed some trepidation as I dropped it off since I had never brought anything like this to them. The individual who checked me in, Adel, assured me that they cleaned these all the time and would take good care of it. For 6 weeks after the comforter was due back, I would present my ticket and ask for the comforter and each time they would say that there was a delay and it would be there eventually for me to pick up. Finally after two months, they told me that they lost it and I had to suggest that they reimburse me; they did not offer. I requested that the owner, Hani, phone me and he NEVER DID!!! I brought in a receipt and asked them to reimburse me and the Egyptian guy who works there, Adel, said that the owner would never reimburse me for something this expensive because it was used. I suggested that they give me a dry cleaning credit and they never responded. In August 2015, I walked in to pick up some cleaning and hanging in the back of the store was my coverlet! I told the woman who was working there that it was mine and since it had been found, I was surprised they had not phoned me. She looked at it and said that it belonged to another customer who did ‘$ 300 a week in business at their store’. It happens to be a very distinctive comforter so I said that it had to be mine. I went over to look at it and indeed it was mine. She said I could not take it and that she would call the owner. Of course, NO ONE called me back even when I called and inquired as to the resolution. When I went back to the store the next time, it was gone. Just a week ago in September, I went in again and saw my comforter for a second time; again they refused to give it to me and said the owner would call me and of course, again, he did not. Finally, I took my husband in with me and he told the clerk that indeed it was our coverlet that had been on our bed for 5 years. The clerk again said that the owner, Hani, would call, which he did not. Finally, today, I decided to go in with my husband to pick it up. I was concerned that they would give it back to the other person that they had been giving it to erroneously. Again they refused to give it to me and tried to call the police. Can you imagine? They basically stole my comforter, provided NO remuneration and NEVER apologized and then tried to call the police when I demanded my comforter back! I went in the next day with my husband and the police and this time I brought in two pillows that came with the coverlet and are a direct match. Again, my coverlet was gone even though they had assured me it would stay there until the matter was resolved. Please avoid this store at all costs unless you like to be victimized. They have also ruined a ton of my husband’s shirts and they stole my comforter. Please do not bring your cleaing here!!!

Couldn’t pick up on even 1 day after day supposed to be finished. Wast time to come again in my hard schedules.

I have tried 3 other dry cleaners in the area, and Green Hills is by far the best. Pico and Fazio are absolute rip offs who are just charging you for their overhead and rent they pay.
I go in, I drop off my clothes, no hassle, simple and easy. And I save a bundle by going here as I usually drop clothes off twice a week. Never had any problems with pricing, or services provided.
Great service, great pricing, and local. Check, check and check. I highly recommend Green Hills Cleaners.
Maggie is always super friendly.

4 stars are mainly for their price. I don’t usually bring any special garments to here so I don’t know if they can do difficult task well or not. So far I haven’t had any problem with them. Since they open, they always have 50% off for all dry cleaning sign forever. I don’t know how long they are gonna continue with it but I can’t complain. This place is prob the cheapest dry cleaning that I found so far around here. Especially when I bring comforter (king size), it’s $ 27.99. It’s much cheaper thank other place that I try and I come out pretty clean.
I bring my work pants most of the time. If you need ur dry cleaning done by next day, you should take it to other place. Since they take their stuff to somewhere else to do cleaning so it takes a while at least 3 – 4 days.
The only thing that I don’t like is there parking. It’s gets super crazy when ppl come to café and dr sandwich in the same plaza. There is valet parking during peak time so you can just tell them that u are there for drop off or pick up, they usually let you just park there really quick. Otherwise you have to find parking on the street or empty lot across.

Don’t let the 50% discount fool you. Despite the clearly stated «50% Off ALL Dry Cleaning» posted on their window, they said the discount was only for REGULAR CLOTHES” only when I came to pick up. I talked to the clerk and eventually to the owner, but they refused to honor the discount without explaining the posted sign. I subsequently filed a complaint to BBB (simply demanding their posted sign be honored). Obviously, the cleaner completely ignores the request by the Bureau, as I received the following today. I am posting the letter here in its entirety so the patrons of this cleaner should know the risk of doing business with a store who have no sense of responsibility.
Complaint ID#: 332 964
Business Name: Green Hills Cleaners
BBB has made several attempts to contact the business regarding the above referenced complaint. We regret to inform you that we have not received a response from the company.
BBB develops and maintains Reliability Reports on companies in our service area. This information is available to the public and is frequently used by potential customers. In the case of your complaint, the company’s failure to promptly give attention to the matter will be reflected in the report we give to consumers about them.
If the company has contacted you in the interim, please notify BBB immediately.
Sincerely,
Lena Palacios
Consumer Services
BBB Complaint Department

The Green Hills Cleaners offers the best price you can find for white shirts dry clean, $ 1.45. You can’t find cheaper than this. They have good service with two days turn around. Ask them to give you discount and they will. Sometimes they can get pricy so ask them before you drop off you stuff. All the personals are nice and helpful.

The «50% Off» thing is ridiculous. Those are their prices. Those have always been their prices. I asked for a quote on a repair on a jacket once. They said they’d have to have the person who does that look at it and they’d call me. I was very specific about not having them do the work before I talked to them about it because I wasn’t in love with the jacket. Didn’t hear back for a couple of days. When I finally called them they said «it’s ready». When I questioned them they just said it was ready and I owed them $ 20. I decided to deal with it in person. I had quite the discussion when I got there with a hideous man I’d never seen. The next time I got an order I looked when I got home and a silk blouse was in shreds. Guess they showed me? Maybe they’ve never heard of the Internet.
Buyer beware.

I’m pretty bummed out after my two recent encounters at this dry cleaning establishment. I’ve used them a number of times for basic articles of clothing because I live in the neighborhood, and I’ve never had a problem and they’re always nice.
However, last week I dropped off a white linen/​silk button up sweater. There were no stains on it and no holes in it (it’s virtually new and I wanted to keep it looking that way, which is why I brought it in). I picked it up on Friday and brought it home, but when I took it off the hanger I saw brown stains all down the back of it and on the sleeve – it actually looked like someone had dumped their coffee all over it. I was upset so I called the store and told them what happened. The guy on the phone had us bring it back in so he could take a look at it. They said they would try to remove the stains (which were not there when I dropped it off), and that I should come back this week. They don’t clean items on the premises – they send things out.
Well, I just came from Green Hills Cleaners. When I looked at the sweater in the shop, I was happy to see that most of the staining had been removed (but not all). However, there is now a HOLE that is bigger than the size of a quarter on the front of the sweater. I pointed this out to the woman working at the register, and she seemed unconcerned, and suggested that there must have been a snag they hadn’t seen. But I had meticulously looked this sweater over before taking it in – I had even pointed out a small snag on the back of the sweater. They made a hole in my sweater after creating (and subsequently removing) brown stains on it. I told her that they had ruined the sweater (the fabric is delicate and I don’t see how it can be repaired), and that I obviously can’t wear it. She said she would ask the owner what might be done, but she didn’t seem optimistic.
So now I am waiting to hear back. I understand that sometimes mistakes happen, but I loved this sweater and it was not inexpensive. At this point I am just hoping that they will either fix or replace their mistake, in which case I will happily provide an update to this review.

Upon arriving in LA, I realized that my blazer had chocolate on it. Since I had a car I decided to take it to the cleaners rather than pay Beverly Hills hotel rates. These folks cleaned my blazer & hemmed a pair of pants for $ 17.
A suggestion to the proprietor: If you plan on increasing your alteration business, think about installing some more mirrors.
FYI: Parking can be a bit tricky here & no AMEX.

LOST MY EXPENSIVE SHIRTS
These guys lost 2 of my expensive shirts and when I asked to speak with the manager the attendant refused to call him so I asked them to have the owner Hany call me about this issue. A week went by without a call and I went by to see what the status was on my lost shirts. The guy there refused to call his manager and I again left my name and number for Hany to call me. Noone ever called. So I went back and demanded that the manager call me and the clerk, a guy named Adel refused to call him. I told him if he didn’t have Hany call me back within the hour I would post a bad review and he responded «What do I care? It’s not my business» Do you believe that??? This is exactly what is wrong with the world today. These people will never get my business again and I warn anyone from bringing their clothes here to be dry cleaned.