Henry’s Shoe Repair

This is an amazing shoe repair shop and the nicest part about it and makes it unique is that the owner and repairman are actually skilled Inn leather repair and has over 30 years of experience in his field but what I like most about Henry’s is how nice the owner of the store is he’s not just there for the money he actually is a real nice man that likes to make customers happy God bless him and look forward to patronizing his shoe repair shop for many many many years to come. I also want to point out that he has three parking spots to the right of his shop that most of the time are available he’s right across the street from the Peninsula Hotel

I’ve been coming to Henry’s for years, mostly to clean and restore vintage shoes and bags, and several pairs of vintage Lucchese boots that belonged to my father. They have always done an amazing job — the items look as great as the day they were bought some 30 – 40 years ago.
The quality of workmanship is obviously 5-​star, but you don’t just come here for that. The owner, Henry, is really why you do. He cares so much about his customers, and always has a smile on his face. No matter the job, he can do it. In fact, I believe he has even done quite a bit of custom work. Thank you, Henry! I’m a customer for life.

Excellent service and very professional. Henry took care of my new shoe that was a bit tight and took care of my woman’s old expensive designer bags and made them look as good as new.
Prices are fair and relative to the area.

They truly did a wonderful job on my $ 10 000 000 Feragamo boots. They needed new heels and soles and they look as good as new or something like that. Maybe they could have shined them up but perhaps that was an additional charge. Also for Beverly Hills, the price was right. Anyway, this reminds me of an old Orson Bean story and it goes like this:
A man (Irving)was going through an old suit. He finds a ticket from a shoemaker going back over 20 years. He states, «O my goodness, I forgot about those old shoes. It has been years. I wore them during the Nixon Administration and I know that old shoemaker Savatore still exists on 72^nd Street and Broadway and I will head down there tomorrow, Wednesday.» Wondering if the old shoemaker would still have the shoes he was hopeful. Just think, since then we have had the cell phone, the electric car and the Khardasians. What a time of wonder. Anyway, the man enters the shop, hands the old man Sal the ticket. Sal goes into the back and comes back and has this look on his face a few minutes later. Irving is worried. Sal says, o yes, those shoes. I’ve been busy and I still haven’t gotten to then. Can I get them back to you next Tuesday?”

Amazing service! Henry looks after all my Christian Louboutin with such care! I always bring him new pairs to get the red soles protected and my older pairs to be repaired and buffed out! His work is of highest quality and I don’t mind paying the prices although idk what normal services would cost but I often bring in multiple pairs of red soles (both my and my boyfriends) and the highest I have ever paid was a bit over $ 100 which I think is more than reasonable! This is the only place I trust to bring my babies :)

Fabulous customer service! The heel of my designer shoe broke and they were able to repair it and ever since I haven’t had an issue. Will be a returning customer.

I was coming back from lunch at the Peninsula when I spot this little shop. I went in to change my heel tips. Normally it doesn’t cost more than $ 5-​$ 6 so I just sat down without asking how much is it. A few minutes later the guy is charging me $ 12. I said wow, that’s kinda expensive in a amused tone. The man behind the counter said «well, this is Beverly Hills, the rent is high» in straight up rude and aggressive manner. Dude! I don’t care what your rent is but if you gonna charge me double than anywhere else in LA maybe, just maybe, you should inform the customer beforehand?
This old man needs to learn basic manners and customer service because I felt like I’m in Inglewood for a second!

I just had on online boot purchase stretched and Henry did a great job. This kinda thing doesn’t always work but it sure did this time.

Henry’s is exemplary: fast, friendly, great quality, cost effective.
My wife took her nice shoes to have re-​heeled and raved about the service/​quality. I’m cheaper than she is, but I found the same: two pairs of shoes (about $ 20-​$ 35 for new heals, depending). Fast: 1 – 2 days. I also just took in my Tumi briefcase for a recondition: it cost 15% of the purchase price but included new leather sewn into worn out handle: now it looks almost brand new. Best shoe repair (or any leather) I’ve ever experienced.

Would not go anywhere else! My Hero:)

I’ve taken many items to Henry’s: shoes, bags, etc. Henry is very professional and offers very fair prices.
It usually takes just a couple of days to fix an item, which is wonderful. I’ve trusted him with some really high-​end designer items, and they have come back in great shape. I highly recommend you use him for your repair needs!