LA Fitness

I was assaulted at your gym on February 7 at the 6161 N. Sepulveda Blvd. Van Nuys, CA 91 411 (818) 988‑7411 location. Not only was I assaulted but my paid membership of over 15 years was revoked. The day after I was assaulted by one of your members I went in to talk with the manager Timeoteo C. since he was not working that day and try and resolve this matter. As soon as I said I’m the guy who was assaulted on Sunday and without me able to get in one word said I have nothing to talk to you about and your membership is revoked, instead of checking or asking if I was ok! He said I could no longer go to any la fitness ever again. I was in complete shock and felt that I was being assaulted for a 2^nd time. I tried to tell him that this doesn’t make any sense but he didn’t care and told me he better not ever see me here again. How could I be getting kicked out when I was the one who was assaulted and hurt at your gym by one of your other members? The club manager Timoteo C was completely disrespectful not willing to hear me at all and made it very clear that he is in charge and can kick anyone out for any reason at anytime. He told me go try and get a lawyer, there’s nothing I can do to get my membership reinstated. I asked for a copy of the video which clearly shows me getting assaulted and for the name of the member but he refused and I was told I will need a subpoena if I want it.
I tried calling the main office and while they were shocked that this happened and seemed to want to help they said once a membership is canceled there’s really no way of getting in reinstated. This makes no sense and it looks like no one wants to get involved and take care of this matter. Everyone is making it very hard to speak to a head manager and won’t provide me with any names or email addresses of anyone in upper management. You would think headquarters would be concerned with such an incompetent manager they have working for them who clearly doesn’t know how to handle such a serious situation nor does he have any customer service skills.

the air conditioner isn’t on until you ask for it. ever. still clean, still tiny, still leagues better than Westwood.
in addition to not having any decline equipment, they also have no round plates or bumper plates. so if you want to deadlift, the angled plates land funny and wobble you around.

Great location, parking underground (a little tight but I always find a spot), AMAZING TRAINING with Cynthia– seriously, I am getting in the best shape of my life thanks to this amazing trainer, and cleanliness/​overall feel is friendly. Joe is an amazing trainer and fitness director also and I can always count on him if I need help.
Recommend training, classes, and coming here when it is a little less crowded to enjoy it to the max.

Awful !!! Don’t waste your money here. The management lies to do anything possible to get you in. Then he refused to cancel my membership without adding an extra month wouldn’t give me his supervisors number and I’m still waiting for a conclusion from corporate.

Really unsure what all the low ratings are for. The gym is clean, the members for the most part have proper gym etiquette, it has towel service, the lockers are clean and they validate parking for 2 hours. That’s pretty much all I’d ever ask for in a gym. I was a previous member of Equinox which costs about 5x as much per month yet offers a similar experience to this LA Fitness.

So this isn’t Equinox… you pay $ 40 a month (if that) so my expectations aren’t that high. This gym serves its purpose. I don’t go during peak hours so I can comment on that but it’s not very big so if you do go during peak hours you’ll probably have to wait. It’s not as nice as Universal but not as ghetto as Studio City. All in all it gets the job done and they validate parking for 2.5 hours!!!

Staff /​Location are cool, but I don’t know who made the decision to take out the punching bags. Horrible! That’s 90% of why I come to this gym is to enjoy that intense cardio after some weights. I’m very disappointed & ive been an LA Fitness client for over 8 years. Seems like it’s time for a change.

Truth is I’ve never been to this club and maybe it’s best I don’t, I called to inquire about the club and since there’s certain ways about parking and I ended up getting hung up on and due to the rudeness I will just stick to the Harbor City L.A. Fitness, SCREW the Beverly Hills club!!!

Please don’t come and don’t join this place. They don’t have any good smelling lotions and shampoo and the body wash is generic from a 2 gallon jug. Can you believe that you have to bring your own lock?!! There is no extra service like valet parking or massage and facial like that other gym. Even if I want to buy some snacks or Fiji water, there isn’t any available to throw my money at! No one gives me a hello and good bye with a mint or chocolate at the front and there is no one following me around to clean the equipment before I use them. OMG, the list goes on and on! This gym is just unbelievable. It’s 2015 (almost 16) and this place just can’t live up to my low low low expectation.
The membership is too low and they offer only free classes. Sh*t, this is Beverly Hills and I want to pay more and I can’t. These salesmen here keep on pushing people to join are just ridiculous. I had no idea businesses are here to make money so they can keep their doors open and pay the rent. It’s time to join that other more expensive one so I can really flaunt my toys and show off my bank account. After all, who is really going to the gym to work out? We just want wifi (which they don’t have) so I can sit on the equipment and others can’t use it.
Please please do yourselves a favor. Don’t need to stop by or call for information. They are not here to answer your questions about your membership or help you cancel your membership. They put all that stuff online to make you read them. Can you f’n believe that they make you read???
So don’t let them hustle you. Just don’t even consider this awful gym! You don’t have to go by my great review here Unilocalers. Go with your gut feeling so you won’t regret later… lol

I can honestly say LA Fitness is the worst GYM ever. I have been a member for year and was sold a package that I could go to all gyms. We when I moved to Beverly Hills, the gym there needed a upgraded to my membership. The gym is actually worse than other LA Fitnesses I have been too WTF. I called the corporate office and spoke with a James Fox, who apologized and said he would fix it. About 2 hours later he called me back and told me he won’t honor the switch and that I needed to pay more money. I told him to refund my last month and cancel my membership for not being transparent. Then over the last few months, I get calls bothering me about current dues, I DON’T HAVE A MEMBERSHIP ANYMORE WHY ARE YOU CALLING ME!!! James from customer service is a terrible customer service agent and should be fired!!!

A very generous 3 stars. I would probably place this around 2.5ish.
Pros:
1. You can usually get your cardio in with ease, people start dropping off like flies around 6:45/7p. Even peak hours are somewhat manageable.
2. It’s well kept for the most part.
3. Lots of friendly gym goers, not a lot of egos here.
Cons:
1. People don’t re-​rack their weights. Period. It’s a HUGE issue here. It doesn’t matter for me, but it’s painful when you see older men and women trying to unload your 45s and move your benches. Sometimes there’s even a crowd sourced obstacle course of dumbbells on the floor.
2. I know it’s an amazing way to brand your gym, but this is not a «Signature Club». From past gym experiences (24hr, Bally’s (RIP)) I can’t believe I’m paying what I am for such a limited amount of space (and time). Location, location, location.
3. The staff is whatever. I’m not expecting hugs and kisses here, but some sort of interaction at the basic human level… maybe like a «Hey» or «Sup» could really warm this place up. Don’t know if they’re angry or just dgaf. Again, I don’t care – but it’s integral to make members feel like they’re a member and not a number.
4. No WiFi. Supposedly at La Cienega (not Signature) but they claim they’re «experimenting.»
5. If you’re using a locker upstairs, buy a heavy duty lock. Someone cut the lock off my locker and tried to steal my stuff. Luckily there wasn’t anything valuable but there’s definitely people who are looking at what you’re carrying. Better to keep stuff hidden in your car.
Conclusion: If you’re in the area and on a budget, sign up. To the point of others, it’s a gym. You’re there to work out and get your ish done.

The worst quality club I have ever been to. Most horrible classes taught by unprofessional instructors. Unfriendly and extremely pushy staff. On top of it very dishonest, prices change on a daily basis.

**GOOD AFFORDABLE GYM IN BEVERLY HILLS**
This gym is NOT here to impress you.
It doesn’t have all the bells and whistles.
It’s small.
It’s basic.
It’s clean.
And it’s $ 40 or less a month.
With towel service.
And classes.
My body does not discriminate when it comes to the gym.
As long as I am there, that’s half the battle.
It’s Beverly Hills and some of you expect luxury,
customer service, and the best classes.
If you gave 2 stars or less for this gym,
then PLEASE go to Equinox.
RECOMMEND for those who are not super high maintenance and are OK
with a basic gym.

This gym is in the building that I work in and even with that level of convenience I’ve ended my membership.
As many have mentioned there are things that are built into the design which are bone headed. I will not be commenting on the lack of amenities because that is something that the staff at LA FITNESS cannot control. So I’ll give them a pass on those things that are out of their hands.
I will however focus on the terrible customer service and lack of genuine interest in their customers. This is the absolute epitome of a corporate gym. They have absolutely no interest in what the customer wants and when suggestions are made ‘corporate’ is referenced as an excuse as to why that cannot happen. I was usually ‘greeted’ by an employee with their face buried in either their cellphone or a computer screen. Now what exactly could be THAT interesting that you cannot look up when all of your patrons come in?
Asking for a towel, from above mentioned disinterested employee, as a ‘signature member’ is also a little bit annoying but something I looked past. Actually laying on that towel and having a security sensor in your back however is another thing entirely. Ouch.
When I first joined I suggested they have mid-​day yoga classes for all of the tenants in the building. That was the first time I got the corporate excuse: ‘Oh we don’t make the class schedules, corporate in Corona does.’ Okayyyy…
After months of morning workouts in the group class room to do a HIIT routine (because spin was inexplicably at 5:45am and the next class in the morning was nearly 3 hours later at 8:30… like whaa?) I started to get kicked out every morning by cleaning so that they could mop the floors. Sometimes they were nice but depending on the employee, sometimes they weren’t. Again, when I asked the manager about not mopping the floors during gym hours — you guessed it — I got the ‘corporate’ excuse. I started working out in the empty spin room because there isn’t space anywhere else. But — you guessed it again — you aren’t supposed to use that area outside of when classes are taking place…
With pretty much nowhere else to go to work out with some space of my own I decided I’d had enough. I stopped going. I’m sure, much to LA Fitness’s corporate glee, I did what most people do — I continued to pay for far too long without actually going to the gym. After six months or so, I finally decided that obviously I wasn’t going to return and needed to end my membership.
Which leads me to my ABSOLUTE FAVORITE part of the LA Fitness Corporate Gym feel — their STALKING. The absolute shameless calls at almost any hour to talk to you about money. What A-​holes.
There is more to this story… and more instances of annoyance and irritation but I think you get it.
If you can, take your money elsewhere. (Crunch has the best classes in town) Yeah their membership is cheap, but in this case, you get what you pay for.

This is supposed to be a signature club. Since when does providing towels & shampoo make you a signature club? There’s no pool, basketball courts or any other amenities you’d expect of a signature club. They run out of towels consistently, which defeats the purpose of not bringing a towel because you’re paying in the higher dues for towels. It’s fairly good in the cleanliness department. On the positive side, it’s never super crowded and I’ve never had a problem getting equipment.
LA Fitness, if you’re reading this, can you get a different body lotion, please? The one you have smells like antiseptic/​hospital.

There was a change in staff… New lazy staff. I’ve never been to a gym that gets on the speakerphone so much. I’ve been here for less than an hour and they have already made two announcements asking people to re-​rack their weights. STOPPP. Every time I’m here! Can you just accept the fact that not everyone is going to re-​rack their weights and do your job??? It’s a gym for crying out loud. Seriously, it’s really really annoying.

First let me start off by saying I am a member of Equinox. I was inquiring about a gym membership for my mother-​in-​law who is 65 years old and qualifies for the «silver sneakers» (free gym membership through medi cal).
I called to ask to speak to a membership advisor, but they told me Steve was so busy he would have to call me back. I said — NO, I don’t want anyone calling me. I will call YOU back.
And so I did, a few hours later to see if Steve wasn’t «busy». It turns out Steve was too busy to talk, but really pushed to get my phone number. And still– I did not give it. I dont want some sleezy gym membership advisor of a crappy gym calling me. Period.
But what do u know… Somehow– he found my number on caller ID and decided to call me. Even though I specifically said I don’t want to be contacted and wish not to give my number. I declined his call, but of course he left a cheesy message.
What he didn’t know is that I had gone in to the gym that day to see who this «busy» guy was. Only to see that he was sitting at his chair texting. I walked over to him and told him I was interested in signing up — in which case he told me to have a seat. When I explained that it was really for my mother in law for silver sneakers– he tells me he was too busy and just about to go on a conference call. He said the girl at the front desk could help me. And he was even too busy to show my mother in law the gym. This guy Steve is a joke. DO NOT sign up with him if u have to sign up at this gym. He seems super shady, and anyways, he’s probably too busy lol.
If you are considering a gym membership– make the investment and go to Equinox. My sales advisor was Beau, and he is wonderful. The only reason my mother in law is joining this gym is because it’s free through silver sneakers. If you are 65 or older– you should see which gyms near you are a participant. This la fitness in Beverly Hills is one of them.

I’ll give em this… it’s new and clean.
But for a Signature Club, it’s small (er). I avoid peak hours because it literally feels like you’re crawling over each other. And with only 3 benches near the free weights, be prepared to wait or use another piece of equipment. No kids club, no pool, no jacuzzi, no courts. But there is towel service, cardio TVs (I’ve never used them) and a dry sauna inside of the pretty clean locker room.
The staff is friendly though and at the end of the day, it serves it’s purpose. I get my workout done, leaving sweaty and sore — not much else really needed, right?! All those other «frills» are simply that. You don’t NEED a juice bar and wifi to workout, damnit!

Given the benefits of this gym relative to local competitors, and given its price, LA Fitness Beverly Hills is about a 3.5 star type of place. If I had one, and only one piece of advice for someone considering a gym membership here (or anywhere these days), it would be exercise patience and WAIT for a good deal on gym membership. Gyms are known for sleazy sales tactics, and the hard sell, so it will benefit your pocket book to hold off on the first offer they give you, and to speak with friends/​family about how good of an offer was given to them before even coming in for the 3-​day trial. With that said, here are some pros and cons to this place:
PROS
— The gym is well kept — floors and equipment are clean, and the vast majority of the equipment is in working order on the occasions I’ve worked out here. This is more than can be said at a lot of local gyms, where drinking fountains and equipment are frequently out of order. Also, the gym is well-​ventilated, and always a good temperature. It never stinks (at least not while I’ve been here).
— Free towel service — this is especially convenient for peeps like me, who hate laundering gym towels, and are constantly forgetting them. The gym has fresh towels in multiple sizes upon your entry.
— Free parking — I live walking distance from here, so I always walk, but my understanding is there is free parking with gym validation. The parking lot is next door.
— Good machines — All of the cardio machines have private TVs with a bunch of channels. The other workout equipment is all new and modern.
CONS
— Not enough drinking fountains — There are two drinking fountains for the entire gym, and both are upstairs. They should at least put a water cooler or something on the first floor. It’s a little inconvenient having to trudge upstairs to get water.
— Not enough equipment — This gym is small, and the byproduct of that is not having a lot of equipment to choose from.
— They have lockers that don’t require a lock, but they are tiny. It’d be nice if they had more lockers that don’t require a key, and if they were bigger.
— No pool, no basketball courts.
Overall, for the price, this is a good gym.

Because I travel a lot, I like to work out at the different locations. This location is nearby where I work in CA, bonus points for being close by.
It is one of the smallest signature clubs I have ever been in. After check in, the locker rooms are up the stairs. There are multiple showers, very clean, and bring your own lock for the lockers. Bonus for the hair dryers :)
Back downstairs, you will find all of the typical machines in a gym, the only down fall is that is typically only one of each machine. Real estate is limited in this gym. There is a line of treadmills, as well as bikes, stair masters, and rowing machines. Only once I have had to wait for a treadmill. Towards the back, are the free weights, which I usually avoid because there are always people hanging out on the benches while not working out, but at least they have a nice wide arrangement of free weights. The squat rack and Smith machines are almost always in use, but the customers that work out here are pretty good about letting you get in for a set or two. There is a mat for you to do ab work, or roll on the foam roller.
Parking is easy in the parking garage next door, and they have parking validation for two hours right at the front desk.
Downsides: there are no racquetball or basketball courts, nor a pool. Not that I frequented those amenities anyway, which is one of the reasons I like it here. Definitely will be back.