L’Ermitage Beverly Hills

The staff was very attentive and friendly. Great service and good food. I came here for a business meeting today and will certainly be back for dinner with friends.

Came to this hotel and I was super lucky to meet Juan Diego Bonilla. He helped me out from a-​z with my hotel stay. I highly recommend him of you stay at this hotel!

This was my first time staying at this hotel and wow is it wonderful. Hidden in Beverly Hills and close to west Hollywood, l’ermitage was a wonderful place to stay (even under construction). We stayed in a new room which was glamorous and huge– most than enough space. The staff was what really made this a great experience– the porter/​bell hop men were so lovely to be around– they were so nice! Shout out to Raymond who was the nicest person ever. They called me by my name and always courteous and warm. The concierge helped a lot when we had to change spa appointments and get reservations at a restaurant in town. They were on top of it and tried to accommodate your every wish. They treated everyone with respect.
By far the best part about this hotel is that they bring in some amazing people at the spa. The spa is small right now due to construction but intimate and worth it. Both my dad and I got massages and it was one of the best massages I’ve ever gotten. I want to praise Alison as she was a wonderful person who really catered to my needs and worked the areas I had communicated I was having issues with. I could have stayed for another 55 minutes. I was in heaven. She also took the time after my session to teach me how to stretch and reach those areas I was struggling with. My dad also got a massage and raved about his masseuse Rafael who was just as spectacular. Highly recommend if you stay at l’ermitage, please get a massage from one of these people. Absolutely wonderful experience.

Such a nice staff! Was walking through the hall clearly a bit lost and a lovely employee with reddish hair came right up to me and offered assistance and encouraged us to return to the hotel because their renovations are going to be amazing.
I don’t know why, but I believed her.

Love this hotel! My place was undergoing some renovations and I needed a hotel in town for a few nights. I was fortunate enough to stay in one of the new rooms which was enormous. Huge bathroom, bedroom, dressing area, etc. The room was also incredibly clean and quiet. The staff are so kind and attentive. The valet in particular are super sweet. L’Ermitage was the perfect place to feel «at home» when I needed a place to crash for a few nights. Highly recommend.
Bonuses: Nespresso machine, Bose box for listening to music, nice gym with new equipment.

Just had a lovely long weekend here. Room was incredibly spacious, nice view of the hills and decent bath products that included hair conditioner. Although my husband scoffs that I feel the need to mention the hair conditioner, for people with long hair, this is a necessity. Rooftop pool is small but comfortable. Definitely a nice getaway, lounging by the pool, reading and basking in perfect Southern California weather. The wine selection and pool snacks are a bit limited. The gym is small but has what you need, treadmills, elliptical and free weights. Staff is extremely nice and friendly. The proximity to great shopping and restaurants is a huge plus as well as a hotel car to whisk you to and from restaurants. Definitely worth coming back.

Great hotel with amazing service! Rooms and bathroom are gorgeous, along with the amazing views! Rooftop pool is absolutely spectacular as well! Can’t wait to go back!

While I cannot speak to the cleanliness or comfort of the rooms, I do note that the wifi for restaurant visitors doesn’t work and the food is overpriced.

The room was outstanding. Comfy bed, pillows, spacious & great view. The pool absolutely sucks. No real service with a guy occasionally coming around with limited menu. A hole in the ground & nothing impressive. Supposedly they bought property next to them & redoing. Door & curbside service is fantastic.

My wife and I just got back from southern CA for a little getaway, we stayed here for a couple of nights before going onto the Fairmount in Santa Monica, this hotel in my opinion was top notch!
The entire staff went above and beyond expectations to make us feel very at home, they learned my name, and all pronounced it correctly… no one gets my name right, but they did… it’s the little things that keep you coming back. The concierge went above and beyond to do some juggling of my time there the last morning, getting in touch with the right people, provided a later check out for us so that we could keep our reservations for lunch at The Ivy, which is close by. We will definitely be back to extend our stay here in Beverly Hills again.
Mike F

What can I say… It’s our new go-​to hotel in L.A.
The city has many nice hotels and close by are the SLS etc. But if you like it a notch less funky and more classic, without people who want to be seen all the time… This is it.
Great rooms, clean, everything you need, and the service is simply outstanding. Everybody remembers your name, and no matter what the staff’s role is, they all want to make sure you have what you need and feel comfortable. Rooftop is great (only downside: No more sun starting at 3:15pm in January due to a higher part of the building) and the sun hits the deck starting at 8ish in the morning. We had a breakfast up there — great food and even better ambiance. Also, a nice gym and great opportunities around for your morning run.
Little things which make me happy besides fruit everywhere: Water bottles. At your room, when you leave the door, when you come back, all the time they offer it to you. Such a simple thing to make customers happy.
Next L.A. visit: This is where we will stay again!

Joe, our server is great!!! Super friendky and accommodating! Very romantic environment

C’est une Grande Surprise !!!”
The only way I can describe L’ERMITAGE is WOWWW !!! This is what good old customer service means simply Le manigfique !! Walking distance from Rodeo Drive, Wilshire BLVD, Robertson BLVD, and many more delightful Restaurants & Bars! Livello Restaurant is located in the hotel, and you can have a Romantic date, or business meeting, or just a great family time accompanied by fantastic food! Roof Top pool gives you panoramic view of Hollywood hills, and more! Staff is knowledgeable, friendly, and super happy to have you as their Hotel guest. Staff will accommodate all your needs with a wonderful Smile !!
Must see Hotel !!

Didn’t even stay here… Had an event interviewing a top Hollywood designer for the Emmy awards.
The room was absolutely ravishing… It looked so perfect. The décor was flawless and the spacious rooms make you feel at ease. The service is outstanding. Didn’t use the valet but the valet men will run to the door just to make sure they open it for you, and will also offer water while you are leaving.
The restrooms, lobby area, elevators-​everything is perfect. Almost felt uncomfortable because I’d never been to a place so nice before! Beautiful, magical place!

I’ve stayed here several times for business and it’s always fantastic. The staff could not go more out of their way to make sure you have everything you need. Livello, the restaurant is always great and the same thing goes for their service.

This hotel is understated, elegant and beautiful. Tucked into a neighborhood in Beverly Hills, it looks a little bit like an apartment building from the outside, which adds to its charm. Street parking is plentiful. Our event was in a little courtyard area just off the dining room, and it was a great little space. The staff was very, very friendly, and the food was delicious – highlights being the sliders and the breaded/​fried goat cheese. I would highly recommend this location for an event.

The staff is amazing, and this facility is truly our favorite destination in Beverly Hills. I would have given a rating of five stars, however, our last visit was not what we have come to know and expect from this facility. We have learned that a DJ is hired to play poolside on Saturday afternoons during the summer and the pool is opened to non-​guests. We stayed the 4^th of July weekend, and had hoped for much R&R poolside, those expectations were cut short when we couldn’t even get to the stairs to climb to the rooftop pool, after a long elevator ride with a girl who was upset that she couldn’t find her «blow». When we did make it to the pool, there was no area to even stand. If we’d wanted this type of scene we would have gone to Planet Hollywood in Las Vegas!
When we were able to make it to the lobby to speak to the weekend manager, we were offered to be shuttled to another pool in the area. We opted to not take that option, as we were not told where the pool was, and honestly for the rate we should not have to be transported around town to use amenities that are included in our rate. It was not until we responded to an automated survey that we received a note from the general manager, stating he’d taken actions to correct our poor experience.
The net of this experience? We will certainly stay at L’Ermitage again, however, will look for another property for weekend stays to avoid the pool crowd.

We went here for a friend’s birthday celebration. It looks like any apartment building from outside. The atmosphere is laid back and quiet with dim lights.\
The restaurant and the bar are in the main lobby. Service was friendly but slow. We stood empty-​handed for a while before deciding to skip the waitress and go straight to the bar. The drinks were tasty, but also pricey. Parking is only valet but you can find street parking too if you’re willing to walk a bit.

Went on valentines night…
Very beautiful dining spot however
20 minutes to get a waiter to our table
Too long between courses
The food was tasty but not much of it…
Probably best to go back on a night when it’s not a special occasion…
S

If you are planning on staying here, and you have a car. Prepare to use valet! I can’t bring myself to give it 5 stars for the inadequate parking. They offer you free breakfast to compensate for the lack of parking space. It took a while to get our car back, but the staff were professional. You’ll most likely see celebrities here! I saw Rob Lowe and Amber Childers here. (Yeah I know. Amber who? Never heard of her either)