Niketown

Anything that’s current with Nike is here for men and women. There’s ample street parking. Don’t forget to read the signs. They have a back entrance as well. The store has friendly staff who are knowledgeable in helping you find the right shoe.

Great store and very friendly employees. Found what I was looking for and very pleased with the qualities of the products. It’s kind of big and has almost every sport product you are looking. In my case it was the football section that I was mostly looking for (which is in the second floor). They had NFL jerseys, gloves (wide receiver and linebacker), equipment, and etc. Besides the football section every other sport sections looked great. I would definitely recommend this Nike store and also come back to shop.

Good size store in the Beverly Hills area. I have a love hate relationship with Nike. I primarily wear their clothes and shoes but I find it so hard to pay for everything full price in the store. There’s so many options with the Nike Factory store and Nike Clearance online, that I feel bad I ever buy anything full price at the store. However, this store has a decent selection of clothes and shoes. It has multiple floors with running, basketball, soccer and football apparel.
Tip: There’s a new store at the Grove if you can’t find what you are looking for here. They seem to have more things there.

If you want anything Nike, this is the place to go
Multiple floors filled with anything Nike makes and a basketball half court to boot
The help is very well trained, knowledgeable and efficient
I bought a pair of shoes online but I was not happy with them so I exchanged them easily for a more appropriate shoe for me
I love Nike stores
Tip– check deals online first though as they have some decent deals everyone in awhile

I could spend a million bucks here… all the sneaks… all the clothes… all of them.
I love running shoes, training shoes, cool shoes, retro shoes, running clothes, workout clothes, chilling out clothes, looking fresh clothes… Nike has been my brand of choice since before cool was cool. This is a huge store, so much stuff that you should come back a second day to see it all. It’s like Disney Land for sneaker geeks.
Prices are what you’d expect for Rodeo area… high. But you only live once, and if I’m gonna die, I’m gonna die with the freshest kicks on.
ENJOY and DON’T PERPETRATE SUCKAS!!!

I really liked this location!
First of all, free parking for an hour! Yay. Well, it’s valet, so technically not totally free. (tipping is good, people! always tip!!) but the valet guys are super nice :) worth it.
Secondly, the store is so nice… I love walking around nicely-​designed spaces. The decorations are creative.
And of course, most importantly, they have a wide selection of Nike shoes. I think I saw some Jordan’s too? From adults to youth, they will most likely have a model that will catch your eye and… your HEART. Yup, I said it.
BTW, it’s not smart to find some cute pictures of some roshe’s online and get all angry because it’s not in a Nike store. C’mon now…
I recommend just going in and having an IDEA of what you want. Then an employee can help you out!
Customer service was top notch during my visit. Thank you!
I would recommend this store more for people who want good workout shoes rather than fashion.
Hoping not to be back soon ($$ haha) but if needed, will be :)

It’s solid, even on big release dates they let you in if your not buying a big release.
The staff is super nice and they don’t dryhump– super critical in shoe stores in my opinion.
Their Twitter is functional and accurate and I would rate this one of the best Nike stores I have been too.
I wish they went a little harder on the Nike SB stuff, but all good!

Its ok for what it is but still seems like they are only carrying 25% of what Nike is actually selling. Could use a better selection of elite socks, the running kind that only go to the ankle. They had a ton of the basketball ones I think.

Mediocre service, staff pretty un acknowledging on a Saturday and Arriana was not only lazy on the phone when I called about a product as she was too lazy to do a price check on a shoe sensor for me but she hung up when I asked her if she would be kind enough to check for me.
So glad I moved to Beverly Hills

First time here and never again!!!
The customer service is awful here. The associates act like they don’t have anytime for customers. They have attitudes if you ask them for a shoe. I asked 4 different associates about shoes and they couldn’t be bothered. Only one that was behind the register — was nice — when I asked her a question about validating my parking.
The selection is not great either. You think being the World of Nike in Bev Hills would get them better breadth of stock…
The only thing great about Nike is that it’s readily available so you don’t have to walk into the Bev Hills Nike store to find what you’re looking for.
#AwfulService #SpendYourMoneyElsewhere #Nike

I’ve never been to a legit Nike retail location — only outlets and primarily shopping online. I needed to try on a pair of shoes that I knew I wanted to buy.
Beautiful store, easy to navigate. The shoe elevator is so cool!
I was mostly impressed by how well the employees knew the products. I like that I can chit-​chat about basketball with the people selling me basketball shoes.
Great service.

Valet parking in the back on the store… good luck finding it if you have never been to this location. Validation for 1 hour free.
Limited Nike Town. This place is small… lower level for women’s, 2^nd level for men’s. Where’s the GOLF? BASEBALL Nike supplies?
Fairly disappointed… not a lot of equipment… mainly shoes and apparel.

I came in here just to look and ended up walking out with a pair of shoes. Usually I would say that a sales associate is the one that encourages that but in this location I was sadly dissappointed! A lot of the workers were just walking around not even greeting us or asking us if we need a size. I think it took me like 10 mins to find an associate and ask them for the size. The girl who helped me was stale and unfriendly like she obviously didn’t want to be at work.
I asked for a shoe size and I was excited because I had found a pair that I couldn’t find at home. When I asked her for the size her Debbie Downer attitude put me in a funk.
Luckily our cashier was nice and asked us how our vacation was. I don’t know if I’ll be back at this location.

Stopped by after work last Friday to purchase a pair of their women’s Sculpt leggings. I was able to find parking on the street, but beware of the posted signs. It is a residential neighborhood with permit parking only for certain hours.
I walked in and was not greeted by anyone. I directly went over to the section where the women’s clothing is and began looking. When I couldn’t find anything, I walked over to where the shoes were displayed and asked one of the employees if they could direct me in the proper direction. One of the girls went ahead and showed me. I was hoping they would have the berry color I saw on their website, but they only had black.
Nonetheless, I grabbed the leggings, a 3-​pair pack of socks, thanked the lady who helped me, and went to the register to pay.
At the register were two female employees talking amongst themselves and didn’t even turn to acknowledge me when I walked up to them. I literally had to stand there and wait till they finished their conversation.
Finally, one of them decided it was time to work and grabbed my stuff and scanned them while still talking to the other woman. She never once asked me the common questions sales people ask like, «Did you find everything you were looking for?» and «Did anyone help you out today?»
Nothing. Not a single question from her.
Horrible customer service.
Thanks to the lady who helped me get the leggings I needed, though. She was the only one who came through. I didn’t catch her name, but she was Latina.
Boooooo Nike!

Came here yesterday to buy a pair of running shoes and the service was quick and outstanding.
I was helped by one of the girls on the floor. I explained what I was looking for and she showed a few options and got my size out quickly so I could try them on. I made a choice and made the payment right there with her so I didn’t have to stand in line. I was out way quicker than I had expected. Thank you!
The store itself is big and offers lots of Nike goods, it just cannot disappoint.
There’s a valet-​only parking lot right behind the store for $ 2 per hour, but Nike validates so it’s free for the first hour.
Great Store!!!

This nike town and the nike town in Caesar’s Palace of Las Vegas are my go to stores for Nike gear if I’m out and about on the road. When I go LA, I always stop by this store just to check out what’s new. Same things goes for the one in Las Vegas. I’m a big shoehead so I like to stay updated with my kicks and team sportswear.

Best location for nike gear in LA. Most selection of USC jerseys and tees along with Raiders gear. Park next door at Barney’s for free and just get your ticket validated at any Barney’s counter. Everyone is most helpful and returns are just as easy if you change your mind. For shoes, definitely always try them on before leaving since Nike sizes can vary from shoe models.

This the only Nike Town retail store in the entire Los Angeles area. There used to be an Orange County location in Newport Beach, but that closed years ago. Leave it up to Beverly Hills to house the last remaining venue, but judging by my experience, we could do without this one.
I don’t know if the store was just out of inventory due to the holidays, but the shoe selection was really bare. For sneakers being their flagship product, they sure were out of Jordans, not to mention sizes. I remember visiting this place a while back, but I never realized how small it was. Two floors, with the top being Men’s sports and the bottom carrying Men’s and Women’s running gear.
The service seems to be disorganized. Some employees are just loafing around, looking confused. Others greet you, but don’t ask if you need anything. I asked one associate to get something for me in the back stock room and he came back 10 minutes later stating they were out of stock. I would assume he could call a teammate to do that stock check instead.
Also, during my purchase, their hand held iPhone had some transaction error and it took forever to complete the sale. When I have issues at work, I turn to a manager for some kind of help. Maybe, I’m being a bit too harsh, but I just felt that they could run things more smoothly and ease the customer experience. C’mom, their stuff is not cheap. Compared, to the Nike store at the Third Street Promenade in Santa Monica, this one is a few steps behind for sure.

The customer service here deserves a monument lol. Seriously this may have been the best I’ve received in a while. I had an issue with my nike fuel band and needed it replaced.
I was greeted at the Fuelband station with a smile and great energy. I had a limited edition band that was discontinued recently and I really wanted it to be replaced but with the style I had. They only had the gold band to give me but the athlete didn’t give up. She literally checked online and called all of the niketowns on the west coast to see if they’d be able to send one from their locations. Unfortunately I just had to settle for the Gold fuelband and go on about my day. The effort this manager and young lady demonstrated was awesome though.
Manager Ryan & Athlete Karyn, you are the real MVPs

Great customer service! I ordered a pair of running shoes online and they arrived in the wrong size. After going back and forth with customer service i said forget it, I’ll just go to the store. They didn’t have the color because it was «an older color that was on sale» and I picked out the black ones in my picture.
Turns out the black ones are a newer version and were about $ 25 more than what I originally paid. After hearing my sob story, the store manager allowed me to exchange the sale shoes for the newer ones at no additional cost. He even let me know that if I ever found a shoe online that they didn’t have in stock at the store, I could have it shipped to the store for FREE. Great info for an online shopper who hates paying shipping!
I was impressed that I didn’t have to haggle or complain. As soon as he knew there was a problem, he accommodated me immediately. I’ll likely be back just based on that.