Palm Beach Tan

The staff is always pleasant. Very informative about the machines, products and best way to tan. They also inform of new promotional products or specials on tanning. Always love coming back to see their smile and hospitality. Prices are great compared to elsewhere.

Teresa at Palm beach tan is really nice has great customer service and with no help from anyone rocked the salon she was excellent and should get a raise or higher position if you ask me

The people working there are always happy and great at keeping the beds nice and clean. I can get tanned anywhere but I’ll go to a place I’m greeted with a smile.

Why is it every time I’m in here they’re trying to sell me something, for once I would like to just tan without a sales person trying to push a new lotion on me.

I have never done business with this company yet they are charging my credit card and refuse to refund me. I was a former member of LeBeach Club and have been tanning at their Sherman Oaks location for over 2 years. However I opened my membership at their Beverly Hills location which closed in February 2016. Rather than notifying members, they transferred my membership to Palm Beach Tan and PB has been charging my card without my authorization. When I went into LeBeach in Sherman Oaks I had to repay and now I am being double billed by both Palm Beach and LeBeach. I will be filing a complaint with the Better Busines Bureau in order to get this resolved and my money refunded from Palm Beach since I have never heard of this company nor ever stepped foot in any of it’s locations. Horrible business practices on both ends, but especially for Palm Beach which will not cancel or refund my membership.

Best Salon I have ever been too! I’ve been tanning for over ten years and this is by far THE BEST! It’s clean and the staff is very friendly. Sierra was so knowledgeable and friendly and the manager, Lauren, went above and beyond to make sure I had the best tanning experience. I signed up on a membership which is saving me A LOT of money.

Love this location! The employees are great and so helpful. The mystic is amazing and the salon is always clean :)

Absolutely the best place to tan and to enjoy time to yourself to beautify! Super amazing employees and super clean salon! I highly recommend everyone to come get started on your tan! also loveeee the mystic tanning booths!

The staff is so friendly! I absolutely love coming in to tan. Jillian and Ashley are just joys to talk with! They are always so helpful and help me find a perfect lotion for me! I would highly recommend this salon for anyone interested in unlimited monthly bed tanning and spray tanning. (They have the best spray tan system!)

I usually see Amanda when I go in. She is so friendly and helpful. I try and go at least twice a week and she always calls me by my name. The past two times I have been there she wasn’t. I really hope shes still there.

I agree with some of the previous review regarding the monthly membership. I have had a monthly membership for quite sometime here, even though I have only gone three times since I got the membership in September. It is very difficult to cancel because you have to go into the branch. I went into the branch during my first month to cancel the membership. September I paid 54.78. October I wasn’t charged, so I figured my cancellation was successful. Then, I started seeing the charge again in November for 49.95. I sent in proof that I moved out of town. Remember, this was supposed to be cancelled already. I then get another charge on ¹²⁄₂ for 49.95! I immediately forwarded my cancellation request and reminded PBT that I moved out of town. They said that I didn’t send them the request in time (even though this was done in person in September) and they would not reverse the last charge — the one on ¹²⁄₂. That was the only one I was asking about. Especially since I cancelled before and I moved out of town. Palm Beach Tan said they are sorry they cannot reverse it and suggested I go in to use the facility. Ha! Um, I don’t live in LA. So, to conclude, don’t get a monthly membership. Actually, I prefer going to Sun Studio LA. Their prices are more reasonable and you don’t have to wait a long time for your tan. Also, even with the membership I had to buy the extra color for $ 3 each time. The one that comes with the membership makes you look orange. Or just go to Sephora and get San Tropez Tan! The color looks a lot better and it doesn’t look funny when it fades.
Oh! Another thing. In September when I went to cancel I explained to the rep that I would get a new credit card number. I got the new number and did not give it to them — I am not sure how they were able to run my new number and charge me. I’m filing a dispute with my bank. They also think it’s very fishy. They see on my records that I signed in September, no charge in October, then charges again in November and December.

Love this place I’ve been coming here for years. The best part is coming in and seeing Cat, she’s a great person and really is knowledgeable about the beds. I was always going in bed 4 not knowing about the better bed in 7, Cat brought this up and I love going into that bed now! Hours are great and they will let you tan even if it’s 5 min. before closing.

LOVE this tanning salon! The staff is incredibly friendly and the hours are so convenient. Highly recommend! Cat is a sweetheart.

This is an awesome place!
I received vefy friendly and professional service from Kat, love it. It’s a nice environment full of friendly people.
The facility is nice and they have great equipment.
I will be back over and over!

This place works. It’s priced right, clean and the people are friendly (especially Cat. who should get a raise for always being so nice even when she is super busy) That said, while you wait it’s always fun to people watch… always an interesting crowd!

DON’T GET MONTHLY MEMBERSHIP HERE! (They keep charging you… and force you to physically come in to cancel and STILL keep charging!)
I originally signed up with Darque Tan that had better beds, better staff, and had a couple extra amenities or what have you (hand sanitizer, disposable goggles, stickers) Anyhow, I came in and saw that the company had changed to Palm Beach and they said my membership was different, but I kept it anyways.
I was going on vacation and I decided that I no longer want my membership, so I called to cancel and they don’t allow you to cancel over the phone or in writing! This is OBSCENE! I tried explaining that I can’t come in and that I was going away for some time, they don’t allow anyone to cancel for you on your behalf, even with written signed document and copy of id!
Finally I went in on the 28^th to cancel and they took 20 minutes trying to make me keep the membership! They give you a million options of other «monthly» memberships or a «monthly pause» where you can pay $ 5 to keep your amazing rates (blah blah blah), finally cancelled and left and right before they said, «oh you can use your membership next month because you had to cancel before the 25^th. Are you kidding? Gets better… They bill me on the 3^rd of the following month. So clearly they didn’t even bill me yet. SCAM! I called to get a refund and they won’t do it. It’s $ 31.77 which isn’t expensive, but it’s the principle! They have unfair business practices and they are unwilling to refund $ 31.77. Really?

This place is totally affordable and offers great deals on spray tans and normal tans.
Pros:
Parking in the back
Nice staff
Great deals on lotions
Not crowded/​no wait times
Clean
Cons:
They don’t offer packages :(
I really don’t want to buy unlimited anything because I don’t tan that often, so it would be nice if they sold 5 or 10 packs of tans

Will never ever come back here — employee was yelling at me like if I was deft. If I am paying for a service I expect at least a little respect. I just cancelled my membership in here and will never come back.

The negative reviews are soooo misleading. This place is always clean, the staff is always friendly and very knowledgeable on all products and services. The membership prices are the best in the area. You cant beat unlimited spray tans for $ 50.

Best. Tan. EVER.
Friendly knowledgable staff
Great beds
Love the stand up and spray tan.