Wendy Cheng, MD

I really love Wendy. She’s really sweet, and she is really easy to talk to. I don’t ever feel rushed when I’m in her office. She really takes her time to understand her patients and she asks a lot of questions in order to get the big picture.
She is ALWAYS on time. I have never waited more than a minute to see her. She’s just an amazing physician overall. (And she’s verrrry pretty, too!) ^_​_​^

I too experienced billing problems. I already paid the copay of $ 25 but over one month later I got a bill for $ 25. That just isn’t right. You have accounting issues. It’s also not exactly clear what the ‘balance forward’ is which is the new patient visit; that should be marked on the invoice but it’s not. I am not paying again and not going to visit again.

Horrible — Be aware — i got scammed by this office. Shame on you! Please make sure you read this through — It can happen to you as well.
I went to see Dr Cheng in March 2014, right when my new Covered California Blue Shield PPO plan kicked in, and i needed to do blood work. Someone had recommended Dr. Cheng, and so i called to see if she will take my insurance. The answer was YES. She does.
so i went in, just to learn they forgot to tell me i needed to fast for 8 hours prior. Dr. Cheng went ahead an drew my blood (even though she said i might have to come back after fasting to do another test)
She was ok, i clearly remember telling her how happy i am with COVERED CA, that now i can take care of myself, and that she was chosen to be my first visit. We joked about it.
When i was done, with my insurance card at hand, i paid my co-​payment of $ 4, per my PPO plan. at no point was i told anything else. At a later point i also received a lab bill for $ 4 which i gladly paid.
IT’S CLEAR — at that time — my insurance was obviously acceptable for Dr. Cheng.
Fast forward to NOW — August 2014. i received a bill for $ 250.00 in the mail. I was sure it was some kind of a mistake so i called in and spoke to a nice gentleman who explained to me: I am billed because Dr. Cheng doesn’t take Covered CA. You can imagine my outrage. The only reason i went to see her was because her office told me she did.
I’m not an Idiot, If that was the case, i would have gone to see a different Dr.
But that wasn’t the case — The case is that Dr. Cheng changed her mind about working with Covered CA and is now illegally billing insured patients — patients like me who already put in their co-​payments months ago.
So you would think i just need to call the office and remind them that at the time they accepted my insurance, and even if they changed the policy, or were confused by it, they still need to do the right thing and honor their part in the agreement. But NO. Whoever answered the phone, — i don’t want to call her in the name she deserves, clearly couldn’t care less. So rude and inhuman.
This exhibit of behavior is simply disgusting, Dr Cheng. Is that what you call integrity ?
My next call was to blue shield, i explained the situation and they offered to cover the bill. Thank you Blue Shield. At least someone is doing the right thing!

I like this doctor. She’s super nice and she listens to what I have to say. The whole staff there is so nice!

Being Thanksgiving and all, it is time to be grateful for the things that you have, and I am thankful for my doctor, Wendy Cheng. This is the first time in my life where I’ve had a doctor who has taken the time to get to know me. She is sweet, thoughtful, and funny. She puts you to ease and really takes care of you. She even called me on a Friday night when I thought I had Malaria, which thankfully, I don’t.

Dr. Cheng is the Best! I am so grateful that I found her. First time in my life I can feel comfortable with my Dr. And discuss what’s going on with me. She listened & made sure all my concerns were addressed before my appt was over. Good Dr’s are hard to find so I felt compelled to review.