Westime

Hello everyone, this is Omar and I’m from the UAE.
Personally I don’t think anyone from the UAE are like the“Rich Kids of Beverly Hills” who have uncountable money to blow.
Recently I visited, any that was actually my 1^st time been to Rodeo Drive. Ive seen so many of my friends who has a really really nice watch, I don’t think that I can even afford one in next fifteen years. But at that moment I really would want to checkout those super super luxury timepieces.
I’ve spoked with Su, she was a really lovely lady she helped me a lot. I was really into those Frank Muller timepieces. But at the beginning that I told her «I seriously can’t afford any of them, so Can I just take a look?» And she was so kind, she said something like «don’t worry! I’ll help you.». I couldn’t remember the exactly sentence, but she literally showed me EVERY pieces and fully explained the differences. I was so pleasured.
It’s okay to differentiate between rich and poor, I fully understood. I consider it was a great honor, and she is a 10 – 10 honorable person.
Su thank you so very much!

Avoid at all costs!!! TL;DR — Westime is an ugly trainwreck of a watch store. Horrible, unprofessional staff ruins a place with great potential.
I left my home today with the intention of BUYING a new watch, and I had my eye on a specific Breitling. I parked on Rodeo Drive and went straight into the Westime.
So I walked into the store and immediately commented on how great it looks inside. The lady kind of looks away, and her response was a contrarian «I guess, I mean it’s ok?»
While cringeworthy, I brushed it off and walked over to the Breitling section. Sure enough, they had the one I was interested in. So I pulled out my phone to take a picture and send to my friend.
The store manager came out from her office and started yelling at me in the middle of the store.
Her: «Sir. Sir! SIR!!»
Me (turns to her): «Yes?»
Her: «You aren’t allowed to take pictures of the watches!»
Me: «…Why?»
Her: «It’s just the rules. They are all private property, we just have them on display here.» (Those were her actual words)
Me: …
Her: «If you want, I can take it out from behind the glass and then you can take a picture of it.»
Me: «You know what, I walked in here to buy this watch, but forget it.»
What did she do? Did she apologize and offer to make amends? Nope. she turned around and WALKED AWAY!
What a complete garbage company run by stupid, incompetent salespeople. Don’t waste your time here. I have never been to a company that sells such high-​end watches but couldn’t give less of a f*** about the customer or the experience. Maybe it’s one huge money laundering front for an illegitimate business empire. Then it all might make more sense. Who the hell knows. Just go somewhere else.

It’s a nice place to sit down and talk and buy some really nice watch, the sales person cares about ur money spending and really make u feel happy

I love watches more than most collectables so I had to stop in to drool over the stuff I can’t afford. When I walked in, I was immediately welcomed and made to feel welcome even though I was in shorts and tennis shoes. They didn’t judge.
A couple of the ladies that worked there offered to show me any watch I desired and to answer any questions. Do not come here for low-​end purchases, come here to compare high-​end watches against other brands within your budget. That’s the real beauty of Westime, they carry many different high-​end brands that you can actually hold and wear on your wrist which makes shopping for a watch easy.
If you’re looking to score a ultra-​low deal, save your time and go buy a used watch in Downtown at your own risk. They don’t offer the service and professionalism as this.
One important note: if you think that you can find a better deal online, you will. Here is the catch, you won’t get a warranty when you buy online. They may offer you a warranty but it won’t come from the manufacturer, it comes from the online dealer and whomever they’ve hired to repair your watch. I prefer having my work done by the manufacturer because they will stand by their work and they use genuine parts. Do your research! If you are buying a high-​end watch, spend a little more for the piece of mind that you will be in good hands.

I went in here because I was looking to purchase a Ulysses Nardin Marine Chronograph. This lady kept eye balling me and finally she began to help me. I saw the watch that I wanted as well as other watches but I felt as though the person helping me didn’t really know what she was talking about (in watch terms) instead she shifted to talking about her cat. Then asking what I do… A little too personal I ended getting my watch elsewhere with a slightly better deal.

I need a couple of screws for my Audemars watch. Su Minch was very helpful and ordered them for me from Florida. Within one week I got them. Thanks Su. Great service.

Douchery at its finest folks! Talk about an old world Beverly Hills cliché’. This place reeks of wanna be high-​end retail. The store is off Rodeo, but that’s where the class ends.
I walked in last Friday just to check it out. Keep this in mind, a place that wraps its watches in plastic immediately loses cool points just because of how tacky and classless it looks. Add to this that they carry both Urwerk and Nixon in the same store, ANY reasonable watch owner and fan can see the contradiction here and would be crazy not to question the knowledge of the staff with these brands being presented in the same space.
So I’m eyeing some brand from England called Graham, never heard of it. It’s a tad on the cartoony side with bright colors, large diameter and the like. This particular product isn’t finished incredibly well, at least based on the pieces i saw, but they are eye catching, so i ask about the movement used for the brand.
Up to this point i’d been dealing with Ann who seems pretty cool. But once I asked about the insides of the watch, some little troll of a woman with a nasty attitude, as if she’d personally designed the piece starts asking me what kind of watch I had on. When I told her the brand, she says, «all right then!» This was clearly to imply that I had no right to question the brand since my watch wasn’t expensive to her.
She starts trying to belittle and loud talk me. Fortunately, I have the smarts and experience to recognize her attitude as compensating for an inadequacy in the knowledge department. If she knew her product well enough, answering the question would have come with ease.
Save your TIME.
If you want to want to take a walk through some of the big kid gear without the attitude, take a weekend to kick it in Vegas. All the same stuff in a city built around the entire service experience.

DON’T SHOP AT THIS STORE! IT’S THE WORSE! I regret ever buying anything at this place! It’s a shame that I have given them any business at all. I had bought two high end Franck Muller watches from this store a while back ago. Also, I had another Franck Muller watch that I had serviced through them as well. On my recent visit, I saw a great showroom clock that they had on display. I had asked the salesperson if the clock was for sale, and they said that everything in the store was for sale. When I had asked the price, they said that they would get back to me. Long story short, they jerked me around for a while, and backed out of their word. I was very disappointed. Basically, they don’t have any honor, integrity, or appreciation for their repeat clients. It’s all about the money. Therefore, I will never shop at this store again! They should change the name of the store to waste of time, instead of having it at Westime.

As a watch collector. I love stopping by watch stores to see new pieces in person rather than in magazines or online. I’ve been to Tourneau (LV, Oahu, Century City, Houston.), Rolex, Tourbillon OC, and several small shops. None have been less helpful than the crew at Westime. The staff is dull and incompetent and needs to be educated on what they are selling. I was looking around for a 42mm-​44mm everyday watch. So I was looking at a few Zenith’s particularly with an el Primero movement and a few AP ROOS (non fancy versions). Simple questions about the valjoux 7750 hybrid movements could not be answered. Like do you have to set day/​date while the hands are below 9&3 or is it immune to the gearing. The staff looks like they dont wanna sell anything. After the poor service I never came back. I have a coworker that bought a Hublot Black Magic there and he has the same complaints. He is just lucky that the watch is not having problems because attempts for service is non existent. If you want a good deal, try Capetown Jewelers via web. They have in house lifetime warrantys and great service. I picked up a Panerai 288 and a 112 from them and they have always been helpful.

I’m visiting from out of town (DC) and stopped in because I’ve been in the market for a quality timepiece for some time. IWC in particular has some timepieces I like (in their Portuguese Collection), but it’s so hard getting a sense online of exactly what the watches are like — case thickness, face diameter, true color of the case metal and strap — and there aren’t a large number of stores where I’m from that carry a big selection of luxury men’s watches. As such, I was excited to see Westime as I strolled through Beverly Hills. Even more importantly, the service was superb. My sales person, Angelita, was wonderful. She is very knowledgable, helpful, and spent nearly an hour with me talking about the pros and cons of each watch I tried on, without any pressure at all to purchase on the spot. She also passed on some suggestions about how I could save some money when I finally do purchase, which was just a bonus on already competitive prices, considering it’s a brick and mortar store in the heart of Beverly Hills.
In short, my experience as Westime was superb all around and I will be purchasing from there once I finally decide on exactly which model I want. I encourage you to give them a look as well if you’re in the market for a high-​end timepiece.
P. S. David, another rep in the store, also seemed very nice if Angelita is not available when you stop in.