Winnie Couture

Loved my experience at Winnie Couture! I walked in as the first appointment of the day and had the store manager help me find my dress. I had previously selected some dresses online and she had those waiting for me in the room. As we walked around she pointed out another dress that I fell in love with, it was the first dress I wore and happened to be THE dress. It was such a fun and amazing experience.
My mother and mother-​in-​law were very happy and yes I actually cried when I knew it was right. I left to try on more at different places but none topped the dress, the experience, the attention and the great customer service that Monika provided.
I am very happy with my dress and cannot wait to pick it up!
Side note — you will have to get alterations done elsewhere as they do not do in house but they have a list of preferred vendors (crossing fingers it all turns out okay) :)

This was my first stop when dress shopping. I did not end up buying my dress here but I highly recommend Haley. She was one of the sweetest and most helpful saleswoman I had met during this entire process. She encouraged an open mind and was extremely helpful in explaining all the different silhouettes and styles.
The boutique itself is super cute. There are couches/​chairs, a large mirror and chandelier hanging in front of each dressing room. It’s a comfortable and perfect area for anyone who comes with you to join in on the experience. They offered us bottled water & champagne, and my appointment lasted almost two hours.
They have a great selection of gowns, in different shapes and in a varying budget range. Haley allowed me to take pictures of the gowns as Winnie Couture is a private collection. It was helpful in narrowing down my favorites as it allowed me to see how the dresses photographed and if my opinion changed taking a step back.

Nice service. Not exactly the style I was looking for but the girls were really helpful. Offered champagne and helped me choose a few dresses. The salon is beautiful and I was excited.
Wish I found something I liked here… They were sweet.

one of the worst bridal appointments I had. We were the first appointment and the manager was supposed to be our sales associate. After waiting in the lobby for about 15 min, the receptionist (who was SUPER sweet) ended up having to help me for the next 45 minutes because the manager was «busy». She showed up at the very end of the appointment, was rude to the sweet receptionist who had been helping us, and just tried to take over the entire appointment. Total turn off. Super aggressive and the tardiness was very unprofessional.

DO NOT go here at any cost! These people are a nightmare to deal with.
My girlfriend and I went in there to look for a wedding dress. Our sales associate (I won’t mention her name) seriously got is drunk and pressed me into buying a gown. When I called back to ask them to cancel they said I signed a contract… I don’t remember signing anything as I was drinking.
I called and called and it seems this business could care less. The lady who helped me was no longer there, The owner is no where to be found and let’s his employees run the show. It’s such a shame.
They ended up selling my dress, taking my deposit and sending me to collections. This is completely unfair. Especially since I don’t even have the gown or it was special ordered.
At this point I have contacted an attorney because there’s no other way to get ahold of these people.
I also noticed they do not have a license to sell or serve alcohol and will be taking up that matter as well.

I had such an amazing experience at the Winnie couture store in Beverly Hills!!! First of all, the dresses are just amazing and I haven’t seen a store with more beautiful ones. Also, the store manager Liana was so great and helpful and I rally loved working with her! :) During my first visit with my bridesmaids she gave us champagne and she helped me figure out the style I liked and that best fits my body… I tried on many dresses and when we found THE ONE she was very helpful in figuring out all of the details and what to adjust and how to do it in a best way. When I came back to get the dress and get measured, she truly helped so much with figuring out the payment and making it easier on me :))) Thanks so much Liana! I would recommend this place and Liana to everyone– the dress search was not stressful, but rather enjoyable experience and I am so excited to see my dress when it comes in!!!

Determining how many, if any, stars to rate Winnie Couture is really difficult. Ashley (who is no longer working there) made the first half of my wedding dress shopping experience so fantastic, and the dress is pretty. It’s beyond disappointing that the store manager made picking up my dress such an awful experience.
I had been treated so wonderfully that I was extremely shocked to be treated so poorly when I went to pick up by dress and by the store manager, no less! Ellie Bacon, the manager was so rude. From calling me «beautiful» way too many times to be even close to sincere, to rushing me to pay and out the door, without time to make sure I was happy with the fit, and to, frankly, not even considering making any accommodations when I felt the dress fit too snug. That a custom designed and finished wedding boutique wouldn’t be particular and specific about the fit of their dresses and customer satisfaction is beyond me.
Call me naïve, but I truly believed Ellie would actually follow up and reach out to let me know about the shoes I was interested in. Nope. No call, no text.
I like my dress, but the fit isn’t fantastic, the wedding is close and Ellie made it abundantly clear that Winnie Couture wasn’t interested in making my experience pleasant.
Buyer beware.

I came to Winnie to try on bridal gowns and from the moment that I walked in the manager liana took such great care of me and my part she was actually very patient and kind and would take time to explain to me
That I can customize a gown to my liking. She actually created a gown for my that I had in my mind!!! I’ve never got this treatment at any other salon where they were just mean and didn’t want to take the time. She made my experience so amazing and I said yes to my dress!!! Thank you so much liana for your amazing service and being a great manager and taking care of your customers. I’m a Winnie bride!!!

The day I walked into Winnie Couture, I knew I had found the one! I knew from the moment I saw it on the hanger. Not only was this most stunning dress I’d ever seen, but the staff at Winnie are all LOVELY! All of my appointments were so much fun and WC was a joy to work with. As a Winnie Couture bride, I truly felt like a princess… my fairytale came to life… all because of this drop dead stunning dress (which was actually at an amazzzzing price)!!! I cannot thank you enough!

My friend and I went in to find my friend a dress. We ended up finding a dress that my friend liked but wanted to think about. We told them that we wanted to go think about it but they insisted we stay and started to give us more and more champagne. They basically tried to get us drunk and coerce her into buying the dress. The amount of pressure they put on her was ridiculous. She eventually felt so uncomfortable and was so intoxicated that she agreed to the dress. They had her sign a contract that no one even explained to us. They are extremely unprofessional and never mentioned anything about not being able to change your mind or return it. They have been nothing but rude and unprofessional since that day. Even after my friend explained the situation and tried to tell them she would let them keep the deposit and not pick up the dress they refused. They get to keep the dress to resell and her deposit. But they told her no and that they would not work with her even after she explained the entire situation. They have threatened to send her to collections and are completely rude. I would NEVER tell anyone I know to go there EVER!

I said «Yes» to my dress just a few weeks ago, and could not be more pleased with the service we received at Winnie. From my first trip with my bridesmaids, to the final «Yes» with my mom there, our girl Nina was patient, helpful, fast and kind every step of the way. She took my budget into consideration, picked out the most gorgeous gowns to my tastes, and when I finally decided, took the measurements and went over everything in detail. She didn’t push for me to use their seamstress, make custom modifications, or buy add-​ons. Very much made my bridesmaids, mom, and me feel pampered and looked after. Can’t wait to get my dress in June!

I had the most amazing wedding dress shopping experience, it was perfect! And while I didn’t end up purchasing my dress from her, Nina was fantastic! She’s super knowledgeable and has a great eye for what looks good on different body types!
When you walk in it’s like entering a wedding wonderland! Everyone is so friendly and the service is impeccable! Offering champagne doesn’t hurt either
The didn’t over book so we had plenty of space, and plenty of attention not just from Nina but from the other women in the salon!
They also were very accommodating when my sister just randomly went around pulling a ton of dresses.
I HIGHLY recommend Winnie Couture and especially the lovely Nina! Thanks my dear!

I had the most incredibly shopping experience here!!! This place really makes you feel special during the dress shopping experience! It’s beautiful inside and they even gave us champagne when we came in! April was my consultant — she was incredibly fun and provided great insight in making decisions! She was really patient with me and my bridesmaid as I tried on tons of dresses! The dress selection is incredible, and the dresses are truly exceptional quality! The prices are very reasonable for the quality of dress you get here! I fell in love with two dresses and am currently trying to decide between them.
I am 100% going to recommend this place to all my friends when they go looking for a dress!

Although I did not end up purchasing my dress here, I had the most wonderful experience trying on dresses with the help of Nina, who was one of the best consultants we had throughout the whole wedding gown shopping experience (7 salons and over 50 dresses tried on)! She was so warm and welcoming from the start, patient, and incredibly accommodating.
Best costumer service hands down of any of the bridal salons that I visited, which included other high-​end salons in San Francisco, as well as Beverly Hills. This salon was beautiful and organized, and all the samples were in great shape, which was definitely NOT the case at all the bridal salons. Right away they offer you water and champagne and sit you down on their very comfy couches to discuss details about your wedding and your search for the perfect gown. The whole process was seamless and they even let my appointment run a whole hour longer than it was supposed to, not once did I feel rushed at all.
Basically, the whole experience with Winnie Couture in Beverly Hills, was incredible and I would recommend it for any future bride in search of the perfect dress, and a great shopping experience. Ask for Nina! She was wonderful!
Even though we didn’t get THE dress here, we want to go back and get the veil here just because they were so great to us!

Nina is amazing she was so patient, kind and accommodating. I highly recommend her she has a lot of knowledge and great ideas. I took my family with me we were not a small group and felt at home the dresses are flawless and one of a kind. I highly recommend Winnie Couture.

Didn’t say yes to the dress here, but I loved my experience!
LOVE:
–You can pre select your dresses and they will be ready for you when you arrive!
–The salon is sooo pretty! And they offer champagne, which is always a nice perk for the girls you are dragging around with you from store to store!
–The dresses are fully customizable which is nice if you’re like me and tend to like one aspect of each dress you see. (Warning: this also increases the price so don’t go crazy with customizations if budget is a factor!)
–15% off if you buy your dress the first visit! Tip: make this your last stop and be ready to pay the deposit that day to get the discount!
–You can change the lining of any dress to knock off $ 1000
–Lots of dresses within a reasonable price range! Most expensive dress is 7k
EHH:
–No on-​site alterations
–Pressure to buy right then and there due to 15% off only during that visit. Sometimes a girl just needs to think about it, which is why I didn’t end up buying my dress here.

This review is based on my first visit to the store to try on wedding dresses, which is the first time I had ever tried on a wedding dress. I had an overall great experience, and they were very nice and helpful. The sales associate helping me was Ellie, she was super nice and helpful and not pushy at all. I didn’t end up purchasing a wedding gown here but I did have a 5 star experience because everybody was knowledgable, experienced and not snooty at all. It does take 6 months to order a dress so get started asap to avoid paying a rush fee.

This was the third shop I visited for my dress and this the best experience I had in any of the shops! I honestly didn’t think that such an upscale place would be able to work with my small $ 2,500 budget, but there was quite a selection! My consultant was Beverly and she was absolutely amazing! My bridal party and I got the royal treatment, taking our time picking dresses while enjoying some delicious champagne :-)
I tried on a dress that fell in love with, but was torn between that one and one I had previously tried on; I told Beverly and showed her a pic of me in the other dress. She pulled a dress from her shop that was similar in style and shape so I could better compare and it worked! She helped get out of doubt and choose the dress I wanted with all the confidence! I’m so happy I came here I would absolutely recommend this shop to all my friends!
Oh– and I got a $ 200 discount on my veil for checking into the store through the Unilocal app, what a deal cuz veils are pretty pricey!

I was happy with the dress I ordered from them except– they messed up on ordering my size. I got fitted in a large gown, and they showed me what it would look like when it got tailored. I am a size 4-​my chest is 32DDD. So they ordered me a standard size 4 dress. When I got it– my boobs were too big for the dress!!! They ended up giving me a size 8 they had In the back to accommodate my boobs and I had to go get it altered. It was a headache. They should have measured me correctly, or ordered me a larger dress in the first place. I had to take the gown they had in the back– that other people used to try on etc… It sucked, but I didn’t have enough time to wait for them to order another dress. The customer service was not good. Was not a good experience for me.
I don’t even want my dress to keep anymore. If you want it, I’ll sell it to you. Just DM me.

After another salon canceled my appointment last minute I was forced to find another salon on very short notice. I was visiting LA from out of town, but my family, bridesmaids and wedding will be in LA so I wanted to start shopping for a dress in LA.
I found Winnie Couture right here on Unilocal.I called to make sure they had dresses in my price range and they made room for me at the last minute!
This was my first time ever trying on a wedding dress and Winnie Couture was the perfect place to go! The store itself is beautiful, chic and roomy. I felt so special and the ambiance of the store really added to our visit.
I have to give a special shout out to our stylist Amanda. She was so patient and so nice and welcoming. I pulled about 8 or 9 dresses and ended up falling in love with my first dress. It was GORGEOUS. They really had a variety of different styles.
Unfortunately with the cost of alterations, the dress was over my budget.
I gave this place a ⁴⁄₅ because I didn’t actually buy a dress. However, based on the service I was given while trying them on, I’m sure they’d continue to be as amazing!