The UPS Store

The big guy here is the most friendly shopkeeper I met in UPS stores. He’s very helpful. This place supply printing, photocopying and faxing service too. I forgot to ask the guy’s name but I do recommend this place:)

Why does their website say «notary on premises» when there’s apparently like only one guy to do it and he never seems to be there? If you offer notary service, every employee should be a notary to work here. It’s not exactly a tough thing to obtain. I’m so glad I keep trekking in there with kids in tow only to be told this guy is not in yet or he «ran out for supplies». And not told nicely!

Great service! Lots of supplies! Convenient location! I’d use this service again! What more can I say!

I have been in this store several times, all with non or low revenue transactions. I have found the staff to be patient, helpful and kind. Now I wish I had a huge complicated project to give them! When I do, you can be sure I’ll bring it here, and not a place closer to home.

Haven’t been here in years. But attempted to ship a package, and I remember the woman who «helped» me today from years ago. One of the rudest, most abrasive people I’ve ever encountered. She took my drivers license, insisting she won’t mail my package without it. After she entered it, she said they will keep it on file. I objected, she said too bad, if I wanna do business with them, then thats the deal. I said «you didn’t tell me when I first gave you my license that you’re gonna keep it on file.» She said «If you don’t like it, I’ll give you your stuff back and you can leave.» So I accepted her offer, and left. Holy cow, wow. Still in a bit of shock at her behavior, and that she STILL has her job after all these years.

Have had my mailbox here for 20 years and have watched this place go through 3 owners, the last one being completely incompetent and totally clueless about customer service. I stuck it out because they had one employee who knew what she was doing and took care of what I needed, but I was so disgusted at the lack of service from the others that I was ready to leave. I understand that there are now new owners this past month and already the place is looking 100% better — cleaned up and organized. And they seem to understand how to treat customers. I almost packed up and moved, but am glad I stayed. Can only get better!

Never going back! Incredibly rude and unprofessional organization. They will not sign for an insured UPS package even though they are supposed to according to UPS. I had to drive an hour out of my way to take this to the UPS hub. It’s a shame that UPS is going to lose my business based on a crummy store like this

I have been here twice now, both with prepaid labels.
I was all out of sorts and had no idea what was going on, but on two separate occasions, two different gentlemen were incredibly helpful and friendly. I would definitely recommend this UPS store!!!

They closed early on the Sat of Memorial Day weekend even though the sign in the door said they’d be closed on Monday and nothing more. I returned the following week to drop off a package w/​a UPS label already on it. After a brief wait a woman came out from the back, looked at me and when I said «hi, I need to drop this off and get a receipt» she just took the package and gave me the receipt. What the heck ever happened to the CLERK saying hello to the CUSTOMER?

The worst UPS store I have been to. Horrendous customer service and major attitude from every employee I encountered. I was admonished for putting my box down on the table while I waited in line, told packing is not to be done on the sales floor (I was looking for a receipt, thank you very much) and then charged the $ 2 taping fee. What a joke! Take your business elsewhere.

Brought in a prepaid box to ship out. Entering the store there was a sign stating $ 2 fee for taping up boxes. Much to my annoyance that I had failed to tape the top, I conceded to the fact I would have to pay the 2 dollars oppose to wasting my time. When I put the box down the man (rude man, did not even greet me, simply mad a snide comment regarding the condition of the box, which was FINE) said it would be a $ 3 charge to tape the box. I replied that the sign said 2. he said well it’s a large box. (yes, large, but not THAT big, I carried it in for creeps sake) I replied $ 3 for taping the top of the box was ridiculous and I would go someplace else. he said, «ok I will do it for $ 2.00 but I will only put once piece of tape across the top» OMG s-​e-​r-​i-​o-​u-​sl-​y??? This guy is whacked. I normally use the UPS store Rt 1 Danvers and they never charge for tape and are very pleasant. I will never ever use this store again. UPS should be concerned to have their name associated with them.

so i call the ups store to get a quote on how much it would cost to send a tshirt to alabama. not only was i greeted rudely on the phone. i was told i needed all this information. i understand things have to be weighed ect… but all i was looking for was a ballpark figure. you figure, these ppl work there and could at least give you a quote since im sure they have shipped tshirts before.
i work with the general public and i have to say. if you dont like your job and you dont like working with or having to deal with people on a constant basis. you shouldnt be working there at all. there is nothing more i cannot stand than going into a business and seeing uphappy faces and being treated rudely because they are having bad day. PLEASE!
ppl with these kinds of attitude make me want to do my buisness elsewhere. after my experience with the rudeness on the phone. i have decided that i will just go to the post office.