Wrench Masters

Wrench Masters provides horrible service and horrible customer service. They were aggressively yelling and defensive when we asked for a work order about shoddy work on my car. We paid for services that were not done, and to confirm my suspicions I took it other places for a second and third opinion, which confirmed that the work that was paid for was not done at all. The other work I had done on other jobs was also done with (I think used) third-​party parts, and he admitted that he makes his own «parts» DIY (an example of his own admission: a transmission line). He refused to give us our work order, or the information of the windshield replacement «professional» (since they would be held liable, not Wrenchmasters) because I highly suspect that instead of hiring a certified windshield replacement professional (I had bad seals and was worried about the safety of my windshield in a car accident) they did it themselves, AGAINST federal law. They just put my old windshield (with rust on the edges) with my original seals (some sections were missing before, and were still missing), although we paid to replace the seals. They were very unprofessional. They would not give us any money back, and would not even cover the cost of the seals that they couldn’t find (but we easily could), but they said they could «look at it» although he still insisted we could not be around for the windshield seal replacement. I do not believe he is honest, and I would NOT recommend his services. I believe he takes advantage of his customers.