Applebee’s

Great staff at the big rapids Applebee’s! Also, the management is really nice and accommodating.

Horrible service the only person to ask if we needed refills «forgot» to give them to us. We had no luck flagging down someone else to help us either. However, the worst is they are now putting tablets like and iPad on tables. I removed ours from our table but was still CHARGED for the 3 minutes it was on there. When asked about it the waitress said «it doesn’t matter how long you use it we still charge.» Not impressed, go elsewhere to eat.

I’ve had good meals, and bad meals here. Just tonight I had the pepper crusted sirloin with grains, or a steak smaller than my palm on a mound of soggy oats, chewed-​up spinach, and mushroom stalks, all of it soaked in watery mushroom juice. My Caesar half-​salad was more filling. Our server was top-​notch, even making good recommendations to my girlfriend, but the kitchen seemed to think I wanted my appetizer, salad, and entrée at the same time. She had a chicken stir-​fry and was happy with it. Dessert was delicious, but that was the only dish that had any merit. I’m only further jaded to eating here again.

Food is always great and service varies on who you get as a server. Managers aren’t very friendly and don’t table touch much. Coupons would get more people in! Love that the menu is always changing and updating!

Typical Applebee’s food fare, however, it was one of the blandest tasting meals we have ever had at one of their restaurants. Mushroom/​swiss burger, specifically the beef patty, had zero flavor. Side salad, also no flavor.
And my wife ordered a rib dish off the 2 for $ 20 menu which, in addition to its blandness, we weren’t entirely sure what kind of animal it was from. Never seen ribs like that from a pig before. Small, weird shaped bone structure. If someone told me it was from a cat or small rodent, like a nutria, I would have believed it.
Atmosphere was fine – busy – and service was otherwise good.
Addendum– ⁵⁄₁₅
Ate there again earlier this month. Food was a bit better tasting this time, but serving sizes were decidedly stingy. Ordered an extra side of garlic mushrooms with a steak, steak arrived with literally two tablespoons of mushrooms sprinkled on top, and hardly any side dish to speak of. I’m not overweight or a big eater, but when I pay close to $ 20 for dinner I darn well expect to get more than some sample quantities of food served up. Not eating there again, sorry. And my name is NOT James, BTW, as the respondent/​commenter has indicated.

Almost always a good experience here. One of the few places you can frequently go and not get bored. Food is consistent and servers are always friendly.

Applebee’s is one of the better chain restaurants. And this is one of the better Applebee’s. Our waitress was friendly. The food was served hot and quickly. Price is in line with similar restaurants.

I’ve never encountered a bad experience at this Applebee’s restaurant. The staff is always friendly and ready to serve you. The waiters/​waitresses always seem to be aware of the newest items on the menu as well as the specials they currently have running. I love ending a stressful day with one of their house margaritas… It doesn’t get much better than that! :) I think I have tried every single one of their appetizers and they are ALL FABULOUS!!! If your by yourself don’t feel like you can’t stop in for a drink or meal, just sit at the bar. All of the bartenders are super friendly too!

I was never attracted by any kind of chain restaurants but travelling brought us to this one. And woohooo! The food was awesome, tasty, fresh… I would have never expected chicken to be sooo soft… The stuff was EXTREMALY nice and helpful. Although, at first we thought we were going to look for some other place to dine the following day, we decided to come back and we didn’t regret it;-) Big thanks to Amber:-)

I don’t usually dine at Applebee’s but I was in dire need of food while on a long drive it was the closest restaurant, I’m diabetic & my blood sugar was very low, I was getting really sick. They got me juice, bread sticks & my lunch arrived very quickly. The staff there was so caring and attentive. several staff members checked on me frequently. I will be checking out my local Applebee’s very soon!

I’m visiting from out of town and would NEVER go to an Applebee’s, however I did. We sat at the bar for drinks and Katrina took care of us. If I was here I would come in again when she was here.
If you do have to come here. Sit at the bar and hope that this little babe is working behind the bar. Service was fast and efficient. She was the only one in this town who knew her beers too!

I know it’s a chain restaurant but I like this place. The food is always good, always. They change up the menu every couple of months which keeps things fresh. The wait staff is friendly and knowledgeable. The bartenders are cool and fun to chat with. It is getting to be a little pricey but still worth it. They give a 10% discount on food to veterans and 30% on their Military Mondays.

Honestly, I would not have come to this restaurant, let alone twice in one weekend unless I was dragged here. I’m not a fan of the crapplebees. However, both experiences were quite delightful. We had large groups both visits and stuck the children at a table by themselves. The waitresses were great with splitting the bills 5 – 8 different ways. Our drinks were always full and the food was actually tasty. The first night the fries at our table were cold. The waitress immediately went back to the kitchen for warmer baskets.