Best Western Plus Clocktower Inn

Weird layout, but overall a solid Best Western. It’s an older «hotel» but it resembles a motel; they’re no hallways but instead outdoor walkways that you’d see at a motel. The quality doesn’t go down, however. My room was extremely comfortable and very spacious, the shower was nice and it was good water pressure. You get a voucher for a free complimentary hot breakfast at Stella’s, a restaurant right next door. I’d stay here again for sure.

This is an older best western but we’ll maintained. Flat screen, fridge, and desk. All rooms open to parking lot. Font desk warm and friendly. Double queen $ 100 on a Thursday

I have nothing bad to say about this place– I ended up staying in Billings due to a weather related car accident and they were super sympathetic to my plight when I was checking in at 7 AM.
They reduced the price of my stay and gave me a breakfast meal at Stella’s (the bakery/​restaurant located next door). I would definitely come back here just for the staff alone.
After the night I went through it was just the courtesy I needed to feel a little more relaxed about my situation.
The room was clean and spacious as well as the bathroom. Their shower had great water pressure and the mirrors were free of any smudges.

Just what one would expect from an affordable inn. Have stayed here every year for the Montana Marathon. They have allowed late check out so I could shower after my race. Clean rooms and comfortable beds.

What a great surprise. I booked this hotel because it is pet friendly and was seriously concerned when I pulled up because the surrounding area is sketchy. It is an old school motel with the room doors that open to the outside. Check in staff very friendly. I expected our room to be dark and dated. However, I was happy to find our double room was spacious and clean. Complimentary breakfast with the adjoining restaurant. Great value for the price.

Just got here but wow! Friendly desk staff, very well organized, they have a bike wash!!! Great room, they’ve thought of a lot of details, my gf noticed black facecloths for makeup removal. Good choice for a stay in Billings

Mmm. Its clean and has a nice sized TV. Thats about it. Its an older building so everything is small. The pool, the parking (I almost got slammed into just pulling in) the rooms, the restrooms. Nicely priced but I wouldn’t stay here again. The A/​C is LOUD which didn’t let me sleep but neither did the heat and you can hear your neighbors (not in a good way). If I ever come back to this town I will definitely pay more for a better hotel.

Stayed here for 2 nights while in town for a family wedding. We booked the 2-​room, 3 bed «family room» and it was perfect — spacious, not fancy, but comfortable, in the part of the hotel overlooking the pool. Very convenient downtown location, near some great restaurants and one of my favorite karaōke bars! Also, next door to the famous breakfast joint, Stella’s, although we did not have a good experience there (see separate review).
The Best Western isn’t as upscale as the Northern, or even the Crowne Plaza, nearby, but the pool was a big selling point for the kids, and we enjoyed using it each day. Free WiFi and parking. Overall, nice stay.

I was recently in Billings to go to a family event with my sister. We booked the Best Western after seeing reviews of 4 stars on Trip Advisor. We arrived late at night and the front desk was incredibly sweet and helpful, hence the 2 stars. They are the only reason for any stars other than there were 2 beds in a room where we could sleep. We opened the door to our room and were overwhelmed by the smell of what I guess are the cleaning products. Even I had an issue with it, whereas my sister who is allergic to animals and things of that sort could barely breathe. Even though we arrived at midnight, we left the windows and door open for an hour before we could shut it and breathe without that horrible smell. Also, we were never told that the entire outdoor area including the pool were being redone so the whole place was a wreck and non-​usable. This was over Memorial Day weekend so the rates were high (especially for what we were getting) so it seems like they should have alerted us to this fact. We checked out the next morning and headed off to a nicer place (The Northern) that was less expensive (go figure). Overall, it was not a good experience other than the employees were well trained and very polite.

Kara was one of the managers and she was completely accommodating and really awesome. The room was very clean and the coffee kept flowing. This is a staple hotel for us to stay in when we go to Billings. As a musician who frequently stays in hotels across the country, it’s a shame more hotels aren’t employed by folks like Kara. We’ll see you next time.

Wow! What a great Best Western in Billings! Very affordable, clean as a whistle and quite updated. Lots of pride of ownership here that translates into a terrific night’s sleep for you! And customer service excellence to boot! We checked in late yesterday afternoon, yet the ladies on the desk were super friendly and chipper. They were happy to know we had a dog and only a 20 dollar fee later, Mr. Higgins had treats and surprises, plus his picture was taken for the Facebook page. These are folks that understand hospitality. Stay here if you can!

This hotel is the best location and price of you are staying in Billings, Montana! I will stay here again if I ever have to pass here again.
The Clocktower Inn was centrally located in downtown Billings. The room was very clean and a good size. The rooms are motel style and make you feel like you are staying in a cozy lodge. There is covered parking which was exactly what we needed since it was snowing heavily.
Coffi was at the front desk when we arrived and was very helpful. She gave us a better rate than
so that we wouldn’t have to sit and wait for our reservation to go through. Coffi recommended Walker’s restaurant, which was about a block from the hotel. It was a great reccommendation and we also received 10% off because we were guests at the hotel. Coffi also checked the road conditions for us more than once. The maid service was also great and very friendly.
There is a great coffee shop and boutiques just a block or two away. It is definitely the most fun part of town.

Found the night staff sweet and on top of things. Recognized me and had my fax on hand.
Room was surprisingly large. Very clean. Dated, but well kept. My room was on first floor, right across from the pool. I found it very quiet. Of course, it was December and the pool was drained, but still… Very quiet.
BTW, there IS an elevator.
Free parking — woot.
Missing a free breakfast. Having a fridge is nice. No microwave.
Seriously, though, the room is huge. Full couch, side chair, desk, office chair, huge TV, even the fridge is a bit bigger than mini.
Conference room nearby, easy access. Also roomy.
Overall, well done!

I’m a single mom traveling with two young kids. We found a great deal here, and were pleased that pets are allowed. This motel was probably built in the 1960s and has been very nicely, and recently, remodeled. Our room was probably the cleanest I have ever seen. Elevator access was by room key only. The beds were comfy, the towels were fluffy, and the bathroom was sparkling.
Breakfast next door at Stella’s was fantastic, but be prepared for a wait. Within walking distance were several restaurants, the Yellowstone Art Museum with a Lego exhibit, and historic sites we didn’t even make it to. Will definitely stay here again.

Stayed here one night whilst touring. We were surprised to find this hotel is virtually in the middle of the city but still had free car parking and decent priced rooms. As the hotel is in a ‘U’ shape on two levels, I thought the rooms may be noisy from cars arriving, people unpacking etc but they were relatively quiet.
Room was comfortable with good beds, hot shower, good coffee maker & fridge (no microwave). Good range of TV channels and great, fast wifi. No breakfast available but the bakery and café ‘Stella’s’ is right on premises and is a great option for all day breakfast which actually included some healthy choices.
You can walk into town but there’s not much to see. The hotel offers a small discount on a range of bars and restaurants on the edge of town, only a block or so from the hotel. We got some take out from a local Mexican (Don Luis) which was generous and good quality.
Overall, this hotel suited us and we would stay again and recommend to others.

Pros:
–Walking distance to downtown and lots of Unilocal highly rated restaurants.
–Right next door to a café/​diner called «Stella’s.»
Cons:
–Looks and feels like a MOTEL not a hotel with the two story set-​up and long balcony.
–Suspicious looking people (meth users??) milling around the parking lot.
–No elevator.
–Since it’s not laid out like a hotel, units are set up where anyone off the street can walk up to your door if you’re on the first floor.
–Air conditioning sounds like a 1980s vacuum cleaner.
–Broken glass in parking lot near dumpster.

We had to travel to Billings to bury my mother-​in-​law. When we made the reservation before driving the nearly 1,000 miles from Seattle to Billings, we explained the situation and asked for a quiet room with a pullout bed to accommodate our daughter, who would be flying in a day later. We were told they understood perfectly, and they would make sure the right room was waiting for us.
When we arrived after driving nearly 1,000 miles, the guy behind the desk asked us if we were in town for vacation. We explained the circumstances and our desire for quiet again, so imagine our surprise when he pointed us to a room that was right next to the pool. It took 15 minutes to get that straightened out. By the time we got to the room, we were so tired that it wasn’t until the next morning that we realized that it was missing the pullout bed we had requested, requiring yet more negotiation with the front desk.
The walk-​in shower has nowhere to prop a foot up on while shaving your legs (let alone a shelf for shampoo, etc. — nothing but a soap dish), and the rainshower head leaks a strong spray directly up at the ceiling, so I didn’t feel comfortable using it and risking damage to the sheetrock. The cushion in the desk chair is so worn out I could feel nothing but hard surface under me. And the desk itself is about six inches in front of the air-​conditioner, so I had to make sure the air conditioner was off before using the desk.
It took us a while to figure out that the lamp on the desk, in the base of which is the only accessible electrical outlet in the room other than the one next to the bathroom sink, is controlled by a wall switch on the other end of the room. So I discovered myself without a working phone on our first morning there, after thinking I had left it charging overnight — a real bonus when you’re trying to make funeral arrangements.
The only good thing about this trip is that we’ll never have a reason to return to Billings or the Best Western «Plus» there again.

I’ve stayed here for four straight weeks and continue to be impressed. Completely professional with newly remodeled rooms. Free wifi and shuttle service to the airport have saved me tremendously. I highly recommend the Clock Tower Inn while in Billings.

At the Clock Tower Inn a piecemeal cluster of buildings are thrown together in what proves to be a bit of a confusing trek to find your room. Despite the odd layout, this isn’t a bad place to stay, right in the heart of downtown Billings with numerous dining options a block or two away. The rooms are large and well appointed, with a handful of little touches to add to the comfort of your stay. The one touch that felt a little like overkill was the «fresh remote,» a TV remote sheathed in a felt baggie, catering — I suppose — to the germophobes terrified of touching a dirty remote.
My biggest beef was the smell of the room, a musty, cigarette smoke smell that lingers from back when no-​smoking rooms were unheard of. Nevertheless, for non-​smokers (like myself) this is a bit of a bother. Don’t get this Best Western confused with being a Hotel — it’s a Motel, albeit a Motel you would never lump in with the cheap-​o spots littering Interstates. Bottom line: the Clock Tower Inn is a pretty decent option if you can get it for the right price.

Really Friendly Staff. Our room had a lot of traffic noise, and the Bed was not so great. Clean though.