I was very unhappy with the way my dog and I were treated at this groomer. While my dog came away looking decent, I was disgusted by the lack of professionalism. I called to make an appointment, but they said if I could make it by 11 am they would take him as a walk in. That worked well for me so I brought him in. I called several hours later and they had not even started working on him yet. This posed quite an inconvenience, but I chose to work it into my schedule to give them longer. I know sometimes schedules fill up quickly and I was a walk in. They claimed he was next in line but the dog before him was giving them trouble. When I was finally able to get my dog a few hours after that, they informed me that he had been aggressive and were charging an aggression fee because he «tried to bite.» I found this hard to believe as my dog has never been aggressive toward anyone, animal or human. In fact, his groomers in the last town in which we lived had nothing but kind things to say about his behavior. Still, since I could not disprove their claim I paid them all they asked. Against my better judgment, I even left a tip. I felt it was the right thing to do even though I was unhappy with my service. When I got my dog home, I looked him over and found numerous small cuts on the pads of his feet from their«grooming.» I’d still be surprised if he had tried to bite them, but I might have acted aggressively too if someone cut me during a pedicure! I absolutely will never return to this groomer and would not recommend them to anyone. TL;DR — Don’t go to this groomer unless you want to pay extra for them to injure your dog!
Cindy K.
Rating des Ortes: 5 Birmingham, AL
The best place in town for your dog grooming. This place has groomed several winners for the do Dah day competition. My little Charlie loves this place!