Paws N Claws

We hired this transportation service to move our dog from New Hampshire to Alabama as our family was relocating and we needed a safe non stressful way to relocate our family pet. We were assured she would be walked every three hours and had to supply batteries for a crate fan, were told she would be fed regularly and cared for. The requirements for a health certificate from the vet were standard and I spoke with Robbin about my apprehension in hiring a service to drive my german shepherd cross country as she has bad anxiety. She reassured me that they were top notch and would take care of her. This was not the care and I’m lucky my dog is even alive after the trip. She was picked up from her boarder and they called me at 6AM saying they felt like something was off with the drivers and they weren’t comfortable giving her to these people. I should have known then that this wasn’t a reputable company. I went against my better judgement and let her go as I had no other way to get her to Alabama and we had already moved. What should have taken them three days only took 24 hours to drive, which told me they didn’t stop to let her got to the bathroom at all or eat. They arrived and one man was slurring his words, pretty sure he was on some kind of drugs. They had to pry she filthy crate open and she was so afraid she wouldn’t come out. Her nose was bleeding and scratched up and both bags of food I had provided were unopened. Worst of all, she has medication she needs to be given twice a day and the bottle still had the same number of pills in it as when they got it, they never gave my dog her meds. The crate was filthy and she had peed all inside of it and all over herself. Even worse was there was a tiny crate on top of hers with a little dog inside of it that had turned over on its side with the dog in it. They didn’t really seem to care. They were drugged out and really creepy. I just got my dog and immidiately bathed her trying to get her back to herself. She had bloody stool for about a day, I have no idea what they did to her in that nasty van but I beg of you, don’t let these people move your animals. I made a report to the Humane Society but not sure if it did any good.