Watkins Auto Body

I bought a car from Robert Crowley wholesale of 4^th ave. s. a few years ago. I tried several times to get the title from him for months after the purchase. He gave me nothing but runaround. After I told him I was contacting the police about it, he told me to go to Watkins Auto Body to pick up the title. When I walked into the office, some young punk in a flat bill pulled a gun on me & threatened me, telling me not to ever come back. These are very shady people who operate with zero integrity. I would steer clear.

I have taken my car to Watkins twice now. Both times the process between insurance companies has been seamless, my car has looked better than ever and I received excellent customer service with each and every employee I come in contact with. I highly recommend Watkins to anyone who wants the highest quality service and work done!

I have used Watkins Auto Body since the first of my 3 adult children (now 31) was a new driver. (and we unfortunately had our share of scrapes in these last 15 years). My experience with them has always been outstanding! Their body and paint work are superior, minimizing the loss of value that our vehicles might suffer from evidence of poorly repaired damage. Charlotte – the office manager – and each of the service managers are excellent to work with and all readily available to answer questions.
My repairs have always been completed according to the schedule that the service manager estimated. Any delays were explained thoroughly and invariably had to do with my insurance company (which I was able to verify). Watkins even has a graphic in the office explaining the timeline of a body repair job.
I have always felt that with Watkins, the repair restored my car to its pre-​accident condition. Mike Watkins and his staff set the bar high, and their eyes can spot repair problems I would probably never notice. Over the years I have even taken several tentative used car purchases to them to look for evidence of previous body work, shoddy or otherwise. On at least one occasion they were able to show me the evidence of poor repairs from previous substantial body work that my carfax report did not reveal.
I have 15 years of experience with Watkins Auto Body and I would not take my vehicles anywhere else.

First of all, Watkins was recommended by my dealer after I was hit on the interstate. I had no prior experience with them, but as I have had to have collision damage repaired on another car elsewhere, I knew what I did not want. When I took my car in, Gary let me know right up front that since this vehicle was new to the States, parts availability would be an issue, and could cause delays. I told him that when i had had another car «fixed» elsewhere, some of the body electrical never worked right again. Gary reassured me, and said, that they would not stop until everything was exactly as it should be.
Gary proved true to his word. The car is in brand new shape again (it was less than 2 months old when i was hit) and everyone who has seen it says that you can’t even tell it was ever in a wreck.
Some parts had to come from overseas, the repairs took 7 weeks. Most of that was just wait time on getting parts in that have never been stocked on this side of the Atlantic.
If you want the job done RIGHT then go to Watkins Auto Body. They will not stop until it is perfect.