Lowe’s Home Improvement Warehouse of Bismarck

Everytime I have gone into Lowe’s so far, I’ve been helped quickly. It could be due to the fact that I have two kids in one of those giant kids carts and they have no choice to help because they can’t get around me… Anyway, I’ve had a guy pick out all my light bulbs for me, I’ve had a lady take me across the store to the exact location where the item I needed was, I’ve had a guy take my paint order in another part of the store so it would be ready when I got to the paint section! Great service in my opinion! The reason I gave it four stars was because everytime my husband has gone in, he’s been very disappointed with the bad service. He’s mainly gone into the wood/​building section. Maybe he should bring the kids with him next time…

I can hardly give this place one star. Their customer service is worse then the airlines. They have so many people working that don’t know anything. Spent 5 hours trying to purchase 8 ft of cabinets. Not a good experience. This place needs some managers on the floor to direct the people that don’t know shit. I work in the const industry and I know how important customer service is. Customer service is what sells the customer to come back the next time. This place has none.

Just stood in flooring for about 20 minutes. Employees walked my me three times, but I was never greeted or asked if I needed help. Looks like I can find the tile somewhere else.

My experience with the Lowe’s hardware store has been unpredictable