Campus Automotive

Professional service. It’s better to make a reservation before since they are very busy. Price is a little bit higher than others but the service is worth the price.

We bought a used car from them, and they went above and beyond to service our needs. Rob was amazing to work with for the sale.
Last night the alternator went out on the car in the middle of a highway, while our daughter was driving. We had to call Campus Automotive for a tow. Derrick showed up in less than 10 minutes, in frigid weather, and was so fantastic. He was positive, friendly and pleasant to be around. No one wants to get towed, but he made the experience a good one.
Continuing kudos to CA for their incredible staff and service.

I have a 2012 Kia Optima with those unique stock wheels. The wheels are very flat and mostly metal with almost no gaps. I bought some tires from Tire Rack and had Campus Automotive put the tires on. When I picked up my car, I noticed a scratch on all four wheels, all the way around, near the edge of the wheel. I was livid. If the story ended here, I would give them 0 stars.
Without any fighting or difficulty, Andy Smith, the Manager agreed to make this right. In the end, I was able to pick out new wheels that cost the same amount as my stock wheels. Campus Automotive, put the new wheels on, aligned and balanced everything free of charge. What makes a good company great, is how they react when something bad/​unexpected happens. That is why Campus Automotive get 5 stars.

I have turned to Campus Automotive multiple times over the past three years. Every time they exceed expectations. This company is great and will take care of all your problems in a timely and professional manner. They always go above and beyond. I will always bring my car to them when I have issues.

Campus Automotive came to my rescue during a recent road trip. Stayed overnight in Blacksburg with plans to drive into Tennessee that evening. Woke up to a burned out headlight. Replaced in thirty minutes on a Saturday morning after a quick phone call. Great personal service. Highly recommend!

I recently took my Honda S2000 to campus automotive for repair. I needed the valves adjusted, an oxygen sensor replaced, and a low oil pressure sensor indicator investigated. Campus did not deal with the low oil pressure sensor appropriately and shortly thereafter, the engine seized and destroyed itself.
Campus stepped right up and dealt with the problem. They worked hard and found a low mileage used engine and I am one happy customer. They took responsibility and repaired the problem. I have a «new» S2000 back!

This company is amazing! Beyond exceptional work; very fast and reasonably priced.
I called them at 8:30am before I had class and they said they could take my car in with no reservation. I drove my car over there and they gave me a complimentary lift to class!
They were all friendly there and treated me fairly, giving me a detailed update of what my car needed and the exact price for everything. I was not blindsided by extra fees when I got my car, and it has been running very well since then.
Since I told them I would be in classes all day, they called to tell me my car was ready for pickup around 5pm. Even though that’s Blacksburg’s rush hour, they drove out of their way to come pick me up from my apartment complex instead of making me take the bus to their shop.
What a great company! I will continue to get my car serviced there, and I definitely recommend it to friends.

I’ve used them extensively for a car on its last legs, and now a newer car, and they’ve been fantastic! They take great care of their customers — they’re always kind, sympathetic, and helpful. They kept my old lemon car running for a long time while counseling me about not pouring money into it. It’s great to have a car repair place that I can trust. I’ve sent a few friends to them and they’ve all been happy too!

I had a great experience with these guys! I was originally going in because I had a few burnt out bulbs. I knew I was pretty close to needing an oil change and regular maintenance so I talked with the front desk and they said that part of their service is to do a full work up of the car. They categorized different elements of the car that were in good shape, might need service soon, and need service. Best part, they sent me the report and I got to look at it and talk with someone at the shop! They were very professional, courteous and willing to go over every detail. By far best service experience I’ve had in Blacksburg!

Another great visit (it’s an old car). Everything I said in an earlier review, and I’ll keep coming back.

I’ve had two experiences with this place and I honestly can’t praise them highly enough. I’m a car guy and so whenever I can’t work on my car myself I need to know that the work is being done by people I can trust. The Blacksburg facility is clean and modern and the staff are friendly and helpful. This is the most professional garage I’ve ever been to. The staff would bend over backwards to help you if that’s what needed to be done. They skipped lunch and stayed an hour after their posted closing time on a Saturday just to make sure I had my car for the rest of the weekend. Nothing I can say could drive home their dedication to customer satisfaction better than that.

I’ve taken my car in here numerous times over the past 2 years. They’re professional and get everything that needs to be done quickly! Every time I’ve been they have been friendly and welcoming, where other places can feel very intimidating. It’s also super convenient to request an appointment through their site before coming in.

Great job to all! Andy& Greg are honest and direct. I was in town on business and they could have really taken advantage of me, they did not… fixed my issue and had me back on road in little time for little money. Now, please open a location near Richmond!

I went here last year due to some transmission issues. I knew what the problem was and told them (I have worked in the automotive field for over 6 years), but they still wanted to charge +$ 100 to check it out. I was fine with that because I can understand that they may be liable for the repair if it didn’t fix it. They call me a day later telling me exactly what I had told them. They then were quoting me a price on parts and labor which is outrageously expensive. I looked into the parts that they were quoting me, and they were cheap/​trash parts from ebay. I know this because there is no where else to get this companies products. (I’ve done extensive research on people who have used that part and saw nothing but bad reviews. They tended to fail after a couple months of use). So not only were they not using the Original Equipment parts, they were using the worst/​cheapest parts they could find and more than doubling the price of it. I ended up going next door where they charged me ¹⁄₃ the price and did the job right with quality parts.