Aldo’s Mopeds

What a train wreck. Abrupt, gruff, they just throw the bikes at you. And the bikes are in terrible condition. We returned them immediately. They were good about the returns, but that’s probably because they have so much practice.

They removed the front gears on their bikes because they’re clearly too lazy to continue maintaining their bikes, I went through three bikes before I found one that wasn’t rubbing the chains. Other than that, the service was alright.

DON’T DO IT. JUST DON’T DO IT. We vacation to BI almost every year and rent bikes each time. By FAR Aldo’s was the worst.
Staff — First let me say something positive: VERY nice staff. But slightly incompetent. While we weren’t looking, the clerk shoved my beach bag under a bungee cord, destroying a bottle of sunblock and smashing bananas that we had in the bag… which ended up everywhere. Then, they ask for your ID and take it (weird). Then by the end of the day I had forgotten that they took it, but since it’s their practice, they should have remembered. They did not and I realized it when I tried to order a drink at dinner. BUT the clerk dropped my id off at the hotel. Like I said. VERY Nice but incompetent.
HOWEVER their bikes are by far the most inferior of all the bikes available.
Tires –My bike tires were bald, my partner’s were dry rotted.
Gears — my partner’s gears kept slipping out of gear, which ended up injuring him. My gears were so difficult to change it took me awhile to figure out they even worked. Additionally, they didn’t respond until I had clicked the gear shift at least three times.
Basket on bike — mine was too close to the tire and made a weird noise every time I stood to pedal.
Also no kickstand and the seats were gross.
They were so nice that we just gave them the benefit of the doubt despite the look of the bikes. Then by the time we figured out how much we hated the bikes, we were too far away to do anything. What a nightmare.

They guy who helped us gave us a bike with no gas… when we called to tell them that we need a new bike, he didnt understand so we had to go back. Unfriendly and not helpful

The worst renting experience i have ever had. the owner is the rudest person on the planet. He was yelling constantly at customers and employees. I was quoted a price and got overcharged. does not deserve to be in the tourism /​customer service business. Avoid at all costs. this happened at the other location but i dealt with the owner so it doesnt really matter.

Don’t know about the Old Harbor location but we rented bikes from the New Harbor location and the guy who helped us was a total prick. Yeah, I get it, we’re stupid tourists and you’re the hip island dude, and our questions about where to bike are trivial and ignorant. But can you at least do your job and fill the goddamn tires? Two stars because they let us drop off the bikes at the Old Harbor location — we didn’t want to deal with that guy again.

The staff at Aldo’s was reliable and answered all the questions we had before hopping on our moped. I was impressed with how fast everything was. Pretty much you just stop by, sign a few papers and within 5 minutes you’re on a moped buzzing around Block Island. My moped felt safe and easy to ride. The moped prices are exactly the same at every spot on the island so there’s really no reason to shop around.

it’s summer in new england, a most definitely short-​lived annual phenomenon, and all i could think of for weeks was a one night pilgrimage to block island with my husband. fresh air, cold water, seafood, and most definitely bike riding with impromptu visits to beautiful sandy and rocky beaches.
after arriving on the ferry, my bicycle in tow, and my husband intending to rent an appropriate self-​powered unit, we headed to our hotel, checked in and went to find a bicycle rent shop. aldo’s is well known on the island, where we always go. they have a large amount of bicycles, priced similarly to other places around, but many meant for very short people, and those like my husband, basketball player-​sized.
so we rent a bike. unfortunately after a few moments, the bike started to make an odd clanking noise. we brought it back without issue, exchanged for another vehicle. a short ride later, however, the chain on MY bike came unhinged, and would refuse to shift gears after readjusting the chain. we rode from the south lighthouse back to the bike shop, and in an hour of desperation, i asked the owner if they had a mechanic on hand. he recognized us from before, and quickly called his young handyman, who went through all of the gears on my bike, readjusted the breaks, and had me test it out. it ran better than it did the first day out of the bicycle shop, and when i asked how much i owed him, the owner glanced and said «we’re square.» that’s what i call great service. at the very least, i asked if i could buy them their next round of beers or coffee, and they were gracious enough to take a small tip. they really saved my vacation. god knows riding bicycles on block island is one of the best parts of visiting this little place. i hope that you’ll trust aldo’s mopeds and bike rental for all your rental needs. they’re good guys. and have fun on block island. it’s pretty spectacular to see on two wheels.