Diva Nail & Spa

the people were friendly, the place is clean and comfortable, and there are lots of colors to choose from. I usually sign in and get called with in 10 minutes so not a long wait time. My manicures last me an average amount of time (5 days). Ive never tried the shellac at this salon since I no longer use it. Nice location and I can usually find a parking space near by.

Very relaxing and comfortable chairs. Great hours. Nice staff, friendly but don’t chit chat so you can relax or read. Good prices. Clean. I’ve been going there for years.

I wants a nail color change and the technician not only let me know she was disappointed that I didn’t do more but the nail job is crappy. Technicians make jokes about the customers in their native language not realizing that some Americans speak Filipino. I was amazed.

This place has no idea how to treat their customers. I walked in with my mother and they didn’t even acknowledge us. After we stood awkwardly for a few minutes, they eventually asked us what we wanted. By then we had already decided we wouldn’t patronize this business and we made our way back out the door. Not sure if they were prejudiced or just plain rude. I’m never going back.

This place has the WORST customer service. They just want your money. I went there to get a polish change and waited 30 min while I watched 3 people go ahead of me because they were getting shellac, which is a more expensive service. This is absolutely unfair and just because I was getting a less expensive service doesnt mean I have to wait longer. DO NOT GO TO THIS NAIL SALON!!! Horrible work ethics and service! My time is just as valuable as theirs!!!

Celine just finished my hand massage
After doing a beautiful fill & I am in heaven. Salon was clean. I will definitely return

I just had my eyebrows waxed here. I called ahead, at the last minute. I was quickly helped. The girl was very sweet, and did a good job. The place is pretty and seems very clean.
My only complaint is that you can’t add a tip to your credit card. Not a huge deal, but for those of us that don’t carry cash (me!) it would be great to have a heads up. This isn’t posted anywhere in the salon. Apparently this has been the policy for years, but as someone new… how would you know?
So beware– BRING CASH! Otherwise, you feel like a jerk and will have to make a second trip back time.

NOTE: This review is for the Lahser & Maple location (same plaza as Stroh’s Ice Cream) — which, strangely enough, does not show up on Unilocal and is difficult to find elsewhere online.
Overall, I had a good experience here — got a shellac mani and [what I assume to be] a standard pedicure. I say «assume» because I never saw any services menu (nor was I offered any). I couldn’t find any information about services or prices online anywhere, so I wasn’t really sure what to expect — I was going solely off of what other Unilocalers had mentioned.
When I came in (about 5PM on a Friday), they were super busy, so I wasn’t expecting to get called so quickly. Thinking I had plenty of time, I started to look at their very extensive collection to choose a color (OPI on one side; Essie on the other — they may have had other brands as well, but I’m not sure). I’d only had shellac a couple of times before, but they definitely had quite a large selection of shellac colors as well. Before I had even finished picking out my colors, they called my name. The lady who was going to work on my nails came over to greet me — and I could’ve sworn she said she was going to get me a water while I continued looking, but perhaps I misunderstood her (I didn’t get any water, heh).
After she helped me find a color I was looking for, she started on my pedicure. They have some nice, cushy massage chairs. I then realized that I was never asked what kind of pedicure I wanted — I anticipated there being a selection to choose from, and was originally looking to splurge on a more frou-​frou type — but once I realized I was in for a regular pedicure, I decided to just let it go and see how it went.
After the pedicure, I moved over to get the shellac manicure. Very happy with the results of both, but I do wish I would’ve gotten a bit more of a massage on both.
At any rate, I am happy with my overall experience and would come back again — although they seemed a little bit rushed due to how busy they were, both the lady who worked on my nails and the guy who seemed to be in charge were nice and friendly. I only wish I had known/​was offered a menu of services to choose from. I’ll be sure to ask next time if I’m back (I live out of state).

Diva Nails is one of the places you should avoid while in the Southeastern Michigan. Especially the Maple and Lasher location. This place that only serves for local gossip and prejudice of people. Diva nails are in for the money and not the service to the public community. Dishonesty appears to be the foundation of this business.

I love this place! I moved from NYC to Birmingham and was thrilled to find this place on my first try. Cammie and her staff are lovely. My husband and I went twice a month for 1.5 years and from the first visit, Cammie remembered our names and stories. I never once had a bad experience here, the color selection for shellac is the best I have ever seen, and I always enjoyed my visits. We have since moved to LA and I am sad to say that I have yet to find a place that compares. Pretty good for a nail salon in the Detroit metro to beat out the shops in both NYC and LA, but in my experience they have!

manicure/​fill-​in: ¹⁰⁄₁₀! Kristi did an exceptional job on perfecting every nail to the T, it took time but it was worth the while. I love my nails and will be back to see Kristi again for my full-in’s
Pedicure– mediocre, I left with calluses still on my feet and rough patches under my toes. They scrubbed my feet with a hard sponge (I could do that in the shower) I was hoping to have some of it scraped off with a razor and tried to indirectly encourage her to do so but it did not work. I’m upset with the lack of encouragement to get the job done properly.
Overall, I was happy when I left but I will not be back for pedicures.

Horrible experience and will never go again. They charged me $ 21 to have my shellac taken off and clean my cuticles. Plus I had to wait and entire hour with my nails soaking for them to take off the foil.

I actually visited location after I had been treated less than acceptable at the other location (maple & lahser). I am new to town and the realtor recommended this place. I had visited the maple & lahser location before and the experience was ok. It was around 10am and it was full of mom’s taking loudly about their kids soccer games and PTA meetings. It was quite difficult to relax at all as they were speaking loudly while sitting right next to each other. Jenny did my nails and she was nice, but my toenail polish chipped 2 days later. My toenail polish NEVER chips! So I was very unhappy with that, but I decided to give them another chance. Two weeks later I visited and Amy would be giving me my mani/​pedi. When I asked for a menu of services she wasn’t exactly excited about having to go get it and when I asked her if she would make my water a little warmer she looked at me like if I asked her another question she would chop my feet off. I was a little irritated, but being the optimistic person I am I thought maybe she’s having a bad day. She returns to my chair with the menu of services and practically throws it at me, not to mention my water was still luke warm which I was NOT happy about. After reviewing the menu I ask can I get the ‘pampered pedicure’ (which is $ 60). She then tells me I can’t get that with the Monday special ($ 45). So I ask if I can just get the $ 60 pedicure and pay for a manicure separately. She then reminds me of the price of the pedicure and tells me that a manicure a la cart is $ 16 and that makes $ 76, none of which did I ask her as I am not the perfect math student, but I can just certainly add $ 60+ $ 16. So, by this time I’m giving her a pretty blank stare. So I said ‘I know that and that’s what I want.’ So she jerks herself up from the stool to go and retrieve the materials for the pedicure with a lot of what I believe to be attitude. At this point, the ladies seated next to us are looking from me to her trying to see how I’m going to respond. I keep my cool, even after she returns to my chair without the supplies b/​c apparently they ‘are out’ of the materials used for this $ 60 pedicure. Of course, I am beyond irritated at this point and she is saying how a regular pedi would be better for me. I’m pissed at this point. I ask her to just do the pedicure. She finished in the now cold water and tells me to go to the table. I let her know that I don’t need the manicure and pay for my pedicure and leave. I felt disrespected and like she gave me attitude for a reason unbeknownst to me. It was so bad the nail tech gave me a compliment as she could see me getting irritated. Needless to say I will not be going back to that location. I stopped at the Location on Maple and Telegraph to get my manicure and the guy apologized for Amy’s behavior and only charged me the $ 10 to do my manicure to equal the $ 45 Monday special. It was quiet and relaxing so I made another appointment for next Monday, hopefully I’ll be able to consider this my faithful spot. As long as I don’t have to experience the treatment I received at the other location. I’d give the Maple and Lahser location no stars if I could and I’ll give the location off of Telegraph 4 stars until further notice.

Work is good enough, but the pricing is dynamic (never the same twice). I honestly don’t think I’ll be coming back again. I just cannot afford a mani and pedi at the same time here. I don’t think the girls are making such a good living as the owners, and I always feel compelled to give a good tip. The girls seem almost embarrassed to accept a tip and are always looking over their shoulders. It reminds me of the news stories on human trafficking. The place is open 7 days a week and there are always customers. I don’t see the necessity of changing and hiking the prices. Too bad, it was close by, but I’m sure I can find somewhere else.

Beautifully decorated but overpriced. This was my first time at this nail place and I wanted to like it but overall I’m not satisfied. I got a simple polish change ony toes. When I asked how much this costs they told me $ 12. I agreed to this though my go to salon only charges $ 10. I selected a color (they do have a great selection) and did a glitter top coat. When finished, I sat under th dryer. The guy came over and told me it would be $ 15. When I inquired about the price increase, he said it was a fee for cutting the nails down. That is ridiculous and I don’t know why they didn’t say this beforehand. Additionally, my toes don’t feel as if they had a top coat put on them. Overall, Not worth the money.

This place is so thorough and I have been trying to find a new salon now that I have moved. This place is the best. Shellac lasts 3 weeks. Always perfect. Nice, fast and friendly. $ 85 for shellac mani and shellac pedi

Absolutely stay AWAY from this place. The owner Lily is a total psycho. They do terrible work and in all honesty… they should pay you for their services. They could give a crap about their customers and really poeple… Lily is a total lunatic!!!

They are such nice people that work here!!! Love the service I receive each and every time I visit! With their pedicures, they offer the real spa experience. Very good quality at a reasonable cost.

LOVE diva nails. The owner Lilly is the sweetest, and is always professional. I’m a clean freak and this place is spotless. They have every nail polish color imaginable and are accommodating if you want to combine colors or bring your own. Manicures and pedicures are well done and very efficient.
Out of all the diva locations in the area this is the best — and I believe the newest.

Fyi i created this account just to post this review. I am not picky or hard to please.
Worst experience ever… went for shellac manicure. The manicurist was very unprofessional. My nails were filed unevenly. She did not clean the tip of my nails after filing until I pointed it out. She was going to start polishing before cleaning underneath my nails where there was visible dirt. Both of my thumb nails did not dry appropriately and when I pointed it out she tried to cover it up with several layers of polish which just looked HORRIBLE. She was super annoyed when I asked her to fix it and started talking about me to her coworkers in a different language.
I will NEVER return or recommend them to anyone.