Hillside Furniture

From the moment I walked in, I knew this was the place. Kathleen Kennedy helped me pick out the perfect sofa and chair. She knows the furniture and was friendly. She took the time to understand what it was I wanted. Kathleen also gave me room to browse and take it all in. And, take it in I did! Hillside is like no other furniture store. Around every corner is something new, unique and magnificent. Yes, it is on the pricey side… But well worth it. My furniture was delivered today (I must add the delivery was on time and went flawlessly), and I couldn’t be happier!

They have such a friendly and helpful staff, as soon as you walk in you’ll have someone greet you and help you with anything you need! Top of the line furniture, heirloom quality, beautiful show room full of pieces you haven’t seen anywhere else!

Jeff and his helpful staff at hillside furniture are a true reflection of what customer service should be about!
Amazing contemporary furniture that I personally feel you cannot anywhere else. After reading several reviews about hillside, I feel that a lot of reviews… Sadly are wrong. I’ve read people complaining about price, however you are purchasing a great product that will last for years to come, and price
Is comparable to other stores in the area!
For unique one of a kind pieces, look no further than hillside!

I’ve bought several pieces of furniture from Hillside over the past few years and we just couldn’t be happier! Very happy with the fantastic customer service experience we had as soon as we walked through the door into an impressively vast showroom.
Our recent purchases were six dining room chairs that needed to match an existing dining room table. As particular as we are, we appreciated the over and above assistance in finding the right look that fit within our budget.
The second piece and one our most beloved pieces in our home was an entertainment unit. We wanted something that had a low and clean profile, serve purpose and functionality and become a show piece of the room. That’s exactly what we found at Hillside.
A very unique and creative selection of furniture and a showroom full of other cool surprises! We highly recommend Hillside if you are truly looking for furniture that will create the WOW factor!

Love, love, loveeee this store! My hubby and I ended up buying way more than we planned from here. Their stuff is just beautiful and there’s nothing quite like it anywhere else in Michigan. Ask for Sharon, she’s great to work with! The owners, Bruce and his son Jeff are extremely pleasant and just make the whole process easy. One thing I would recommend is to definitely take a measuring tape with you and measure stuff out… Their showroom is HUGE and so while something appears to be the right size in the store, you will be pretty shocked when it comes through your front door: D ! Overall, best contemporary furniture store by far … We know we’ll be going back pretty soon ! :-)

If George Jetson had the wealth of Scrooge McDuck and a need to decorate his 21^st century pad, he’d end up at Hillside Furniture. The vibe here is very much futuristic European styling, all sleek fabrics and sensuous lines, in bold primary colours accented by oscillating LED lighting. Contemporary means 2076 and the theme of the showroom is «Daft Punk and Friends.»
Hillside is a welcome departure from the hohum boxy couches and squared off tables I saw in one store after another. A designer greets you at the door and offers a short explanation for how custom orders work, the aesthetic of the place, then sets you free to discover what fits best in your mental floor plan. Walk around in a broad spiral to get a real sense for the different sensibilities at play, so by the time the concave egg-​shaped chair shows up, you’ve already seen chrome fixtures supporting ovoid pillows and pincushioned orange couches amid slightly more standard affairs. Not everything is space age materials and eyepopping shades. There are just as many buttery leather couches and soft, combed velvet loveseats to adore.
Shopping for a couch here is a splurge. These funky serpentine couches with mod 60s appeal come with a price tag to reflect the designer and craftsmanship, though on the upside, you avoid owning whatever everyone else has and you can customise to your heart’s content. Just seeing something so outside the norm may launch you to destinations you never really expected. The showroom doesn’t limit itself to every colour of couch as long as it’s brown.
Hillside has lots of intriguing accessories for the home interior and a very specific aesthetic going on that might not appeal to all. Unfortunately I found the going rate for a couch a bit beyond my budget, especially for something that might be prone to my shifting tastes. All said and done, though, the service was good and they provide lots of visual eye candy.

Have shopped Here for years due to the extreme selection and quality.

What fabulous contemporary furniture. If you like contemporary, this is the place to go. The owners Jeff and his dad Bruce are the greatest to work with, stylish, good hearted and a lot of fun.

Amazing collection of contemporary furniture. If you are in the market for a new look, come see the great selection at Hillside. The service is friendly and welcoming, and they can really help you select the look that is right for you.

I visited Hillside Furniture for the first time today and I was definitely wowed! I have eclectic taste when it comes to furniture, and Hillside has many unique pieces that I haven’t seen anywhere else. They specialize in contemporary furnishings, but many pieces could easily be integrated into a more traditional décor. If you’re furniture shopping in the Metro Detroit area, and looking for something different, I would highly suggest a visit to Hillside. Today I was just window shopping, but every associate I encountered was extremely friendly, helpful, and informative. I can’t wait to go back with my husband and do some shopping!

After searching for a place to buy some new furniture, I was shocked to see Hillside with a relatively high star rating (compared to mostly abysmal ratings for most furniture places) which compels me to write about the awful experience we had there a few years back. They are pretty much like most other furniture stores — your worst nightmare for a sales experience.
We had been looking to replace a comfortable, but tacky black leather couch and love seat with something more modern. This place has a nice showroom and a decent collection of contemporary furniture and accessories. We settled on a modern brown leather sofa and a couple of fabric chairs. The sofa was a stock item, but we custom ordered the chairs in a fabric recommended by one of the salespeople based on pictures of our current home. We signed all the paperwork that evening and after we got home realized the chairs were probably less than ideal and more than we really wanted to pay.
We called the next morning and were told the chair order could not be canceled. Yet they told us we could still choose a different fabric for them. So obviously, the ‘custom’ order was not really in process (beyond cancellation) yet if we were still allowed to make changes to the most basic part of it. So even though we did not really want to order the chairs anymore, contacted them less than 24 hour after the order, and got no indication that it would cost them anything to cancel the order — they steadfastly refused to do it. So we settled on a different fabric that was slightly less hideous than the one the sales rep talked us into the first night. Fortunately for us, after more than 2 months of delays they called and said they could not get the chair in the fabric we ordered and so they let us cancel that part of the order. Funny how that works, eh?
As for the sofa, we got it home and it was gorgeous. And after watching TV on it for an hour, it was also painful. Extremely uncomfortable for sitting longer than 10 or 15 minutes which you could never really discover in a showroom. We knew this was just unfortunate and called the same day it was delivered to find out our options. We were told the only thing they could do was give us store credit for 75% of the price we paid for the couch (not counting the delivery fee which they would not refund). I would expect to pay something for having to return an item after it was delivered to my house, but we had it for only a couple hours and 25% is steeper than other stores typically charge (15%). Other stores also have policies that allow actual refunds on stock item after the restocking fee. But Hillside refused anything but store credit for 75% of the purchase price.
Top it off, the store manager was rude and nobody seemed the least bit interested in our satisfaction — it was all about getting us to sign and fork over our credit card. We eventually used the store credit from the sadistic couch to purchase a couple of tables which we’d seen at another local store for significantly less than the price than Hillside was charging. But, of course, they would not negotiate the price at all because they knew we were paying with store credit. So we paid their full, inflated price for them with our measly store credit.
We have since spent quite a bit of money purchasing furniture elsewhere (like Bright Ideas in Royal Oak) that probably would have gone to Hillside had they shown the slightest interest in customer satisfaction. I will never shop here again, but if you dare make sure you know what you are getting into. Read all the fine print carefully, get everything in writing, ask questions, and above all else be 100% certain of what you want before you sign because once they have your money they won’t care the slightest bit about you.
(P.S. Just wanted to note that the employee responding likes to point out my experience was years ago, the store is under the same management and ownership now as it was during the experience I described.)

Wanna go to the most amazing contemporary furniture store? Hillside is the place!
Hillside furniture has been a staple in the metropolitan Detroit community for as long as I could remember. Now that I am in AZ, I still check out the different assortment of styles that Hillside offers and I am amazed and the variety of excellent choices they offer.
Going through their catalog and website alone allows you to see what they have to offer. The excellent customer service is above and beyond what is expected from any store I have ever experienced. There is actually a sofa that I have in mind that I want to buy — and Jeff and his team are willing to help me either get it over here in AZ or they will help me find it local.
If you want to go to a furniture store that has all the latest styles and from people that know their stuff… then Hillside Furniture is the place to go!

I’m back and forth between Chicago and Detroit and whenever I’m in Hillside — it’s always something new. Such a great selection of cool contemporary pieces. Jeff and his team are awesome. I highly recommend this place if you’re looking for unique furniture. A lot of the other places I’ve visited are boring by comparison.

My wife and I went a few weekends ago to look for some contemporary pieces for her god parents’ home. AWESOME SELECTION and GREAT CUSTOMER SERVICE. The staff helped us select a unique living room set that was delivered and installed in a professional and timely manner. Look forward to going again when they re-​do the bedroom.

I recently have visited Hillside Furniture store in the newer and bigger location that they have moved to. The place is big bright and beautiful, parking is very easy which is always a great plus. Upon our arrival we were greeted by Evalin and she was super nice very knowledgeable and helpful. We took our time to walk around and check out the assortment of furniture in the store which is very contemporary and seems to be well made. My eyes fell on a nice Chesterfield like couch in a more modern design the pricing was very reasonable and Evalin explained the order process to us and timing. Overall the experience was great and after we close on the house i will be back to purchase this piece.

Although I appreciate Jeff taking the time to respond to my review, I do find it more than a little suspect that he claims I’m the third of three reviews, the prior two being glowing.
There’s a review from «Mike W.» of Keego Harbor that’s been mysteriously filtered since my review (though you can still read it), wherein the situation I’ve referenced is described.
I don’t know Mike, or Jeff, and don’t mean to get pulled in to the middle of something. I do, however, know that this doesn’t present very well. If nothing else, it makes me less inclined to return.

READ THIS… Please do NOT do business with Hillside Furniture. Many years ago, I agreed to purchase approximately $ 6,000 of furniture from them to be ordered once I decided on fabrics, finishes, colors, etc. Three days later, I went to the store to cancel the deal but they were closed for the day. When I called the following day, I was told it was too late to cancel. BEAR IN MIND THAT THIS FURNITURE DIDN’T EXIST because I never selected details. Nothing was ordered, nothing was delivered. They were not out any money, merchandise or effort. Nothing whatsoever was done to constitute earning a cent of my money. The sales person said she was sorry but from experience she knew the owners would keep my money.
She was right. They kept the cash simply because they could. Their sole reasoning was that I signed a contract. They offered a store credit. The dollar amount was too large for small claims court and I expected that an attorney would be expensive. I had just been diagnosed with life threatening cancer and didn’t know if I would live to raise my 11 year old daughter. Furniture was no longer a priority. I needed the money. They asked me what any of that had to do with anything. «You signed a contract.» It didn’t matter that they didn’t earn the money.
Feeling cheated and heartsick, I hated to think about the waste of money but periodically tried again to appeal to their sense of fairness or compassion. Each time was like talking to a brick wall. More time passed and I finally found someone on Craigslist who agreed to buy my store credit at a discount. Thinking that anything was better than nothing, we met at the store. That’s when the Hillside owner said no one else could use my credit. Seriously? What difference should it make to him? He just didn’t want to give up my money. After numerous heated debates, tearful pleas and the free use of my money for years, he finally said he would do me a favor and let the guy use my credit, MINUS $ 200 for the store. Unabashed greed dictated he gouge me one last time. Hillside is heartless, ruthless and greedy. Once they have your money… good luck.
This experience was actually one of two bad ones. Another bad one is summarized below. Unfortunately, there aren’t a lot of contemporary furniture stores in this area. Consider browsing at Hillside but ordering elsewhere. Hillside prices and service make it worthwhile to check out on-​line sources, including Craigslist. For example, I paid $ 2,000 each for two black leather Barcelona chairs. I saw the same chairs on CL for $ 500 each.
My earlier experience occurred well over a decade ago but the ownership/​attitude has not changed. I purchased a Techline wall bed which later fell on me resulting in a trip to the hospital for xrays. The most serious aspect was that it narrowly missed my toddler daughter who was standing a few feet away. It could have killed her. I told Hillside about this danger and got no reaction or help to make it safer. I suppose they were afraid I might sue them. I wish I had.

Best contemporary furniture store around. I love my sofa, tv stand, bench and area rug. Very helpful and friendly staff. Bruce and Jeff have both taken good care of me. Extremely satisfied and will be going back the next time I am in need of furniture. Thanks Hillside!

Very nice store! Mitch Gendloff is helpful & informative. Ask for him!