Somerset Dog Grooming

Do not take your dog here. They cut my dog’s pad and said it was his fault because of digging. How many dogs know who dig with their back feet??? When we asked for the owners number they would not provide it. My vet said that the cut was so clean it had to be mechanical. Do not take your dogs here

I’m not in the area often (still visit) but whenever I am I drop my dog off here first thing. They are so accommodating I do my errands (that means going out to eat!) and I come back whenever no problem. What drew me in is the five bucks for a nail trim, they do it while you wait. Can’t beat that. It is usually very busy so an appointment is the best way to go.
My dog always gets a good bath (with grooming only) and a snazzy cut. They blow dry her hair too (yeah, she has hair not fur!). I am so pleased whenever I come get her. It’s always the same, she sits in the crate staring out the window waiting eagerly for her chauffeur to arrive, such a mama’s girl.

I took my dogs here for the first and last time today. I was happy to find a groomer fairly close to my house. I had seen good reviews, I thought their website was maintained, and when I called for an appointment I felt they were professional. I drove by the location and it was in good shape. First impression was fine. I had done my homework.
Don’t go here!
I picked up my dogs between errands and upon first glance they looked ok. I did notice that my one dog’s head didn’t look so good, but I had requested short so I figured that’s what short looked like. I really didn’t look too closely otherwise. I paid my bill and left. I dropped them off at home, noticing how weird the same dog’s tail looked, and rushed out to finish my errands.
It was upon arriving home several hours later that I really noticed how awful both dogs’ haircuts are.
–They were not brushed out before their bath. Both dogs have mats in both ears and their tails. Obviously they were cage-​dried, not blown out or brushed by hand.
–Worse, their hair was cut unevenly– all over their bodies. They look chopped up, like they were randomly clippered all over by an amateur with no use of scissors. Their ears are uneven in length, there are random long pieces of hair in various places, there are chunks and tufts of hair sticking up. Even their faces were cut asymmetrically.
–I always look forward to fresh-​smelling dogs after they get groomed. They both smell stinky, especially their faces.
I should have known there was a problem when the workers arrived late and customers were literally waiting outside the door for them to arrive, there were also 7 dogs who all arrived for the same appointment time for what appeared to be two groomers. I was also taken aback by the common box that all collars and leashes were put into. How about hooks, so they are separate and not rubbing on unknown dogs’ collars?
After 15 minutes with a pair of sewing scissors, my untrained spouse was able to remove the ear mats and cut them evenly. If he can do that, why can’t the trained groomer whom I paid? We have to let this mess grow out for a few weeks so we can get them done by somebody who takes pride in their work.
I expect better. I expect competent grooming. I did not get that at Somerset Dog Grooming. I won’t be back.

This place is «top dog» when it comes to treating your dog like a top dog. Get it.
But seriously, they do a nice job. My dog always looks great and I like how they call me as soon as he’s ready instead of making him sit around half the day.
They are nice and don’t mind you showing them pics of doggie hair style you want your pooch to wear.