Pivot Point Academy Salon

I went here for a cut this morning – they open at 9:15am on Saturday so I went just about when they opened. Good thing I did because they’re between sessions and only have one stylist. But for $ 11, I’ll take my chances.
I’m really here to rave about Sarah, though. She cut my hair JUST the way I wanted it. We cut probably 4 inches of hair off, and she gave me a long bob with a long side bang. It’s wonderful. It looks so good, you would never know it was $ 11 and done by a student. I couldn’t be happier. The instructor came over to check it, so I felt like even if something WAS off, they wouldn’t have let me walk away with a nightmare on my head. She went slow and steady, really concentrated but also was friendly and encouraging.
Great job, Sarah! Thanks for making me feel super cute even when I have no makeup on.

Took my 13 year old son there today. I believe the young student there did as good a job as anyone that I can remember. The only reason I’m giving 4 stars instead of 5 was because it took twice as long as a normal cut. Having said that, the extra time is why she did such a nice job. My son has incredibly think hair with several crazy cowlicks. She blended the short sides to the longer top perfectly. The instructors are floating around and stopping by the whole time. And it was only $ 11.00 for the whole cut. I understand a color job saves $ 50 – 100 as well. Very pleased. The boy is very pleased also. The students name was Joann and apparently she is very comfortable doing men’s hair cuts. Great job.

So, I’ve been here four times now and can say that I’ve received one bad (uneven by 1″) haircut. Today Kaitlyn fixed that bad cut. I can’t explain the relief that came with symmetry! :happy sigh:
Sorry to be partial, but the morning /​afternoon front desk and teaching staff are so much more personable and involved than the evening staff. Kaitlyn’s instructor (tall blond lady) checked my cut several times: when I came in, before the blow dry, and after. I really appreciate that!
There’s even a reward /​stamp type of card that gets you discounts for future services. (Ask about it — I never knew until the nice receptionist told me today!)
In the future I think I’ll insist an instructor check my hair, even IF my stylist is a Level 4.
Thanks for the great cut, Kaitlyn! And thanks to the awesome involved instructor!

As someone else commented… this is a school, and these are students — Also, make an appointment, every time I am there, it’s busy. Do not expect a quick in and out in 20 minutes hair cut.
Being local, I come here about twice a year, usually for high or low lights and a trim. I’ve never had the same girl and they’ve always done an excellent job.
Had my first Pedicure there… yes, there are only 2 stations way in the back, but they have the regular Pedicure sink/​basins now. The gal I had did a decent job, I’m thinking she was a new student, though an instructor only came back to have me sign my «sheet».
A few mis-​steps along the way, but I did end up with a very nice pedi. Took about an hour and 15.
The other beauty school I go to gives me the used foot files [as they’d just get thrown away anyways] — something this gal did not offer. (and it was a nice one to boot)
All in all… I love Pivot Point.

Drove all the way to pivot point on a Saturday to find out the doors were locked and they were closed. According to the hours located on the door, they are open on Saturdays. First and last timer for pivot point.

Thought I would give this place a try because, let’s face it, I am cheap. Went yesterday had a wonderful experience. Students perform the service and yes, they are not as fast as some, however, whatever they lack in speed they more than make up for with a desire to please. Jessica did a color retouch, shampoo and blow dry for $ 25.00. My hair looked great. I went in with faded, straw-​like hair and came out with silky smooth color. My hair never looked so good. I will not be doing my own color retouching anymore. By the way, a cut and blow dry is $ 11.00. Keep this place in mind. I have paid a lot more and went home and cried.

I had a day off and was in desperate need of a trim. I think the last time I put scissors to hair was about a year ago! It’s not atypical of me, though. I love long locks and I don’t mind it… unless the split ends are out of control. That’s where my Unilocal searching skills came into play. I really just wanted to find something affordable, quick and easy. This place is affordable for sure… and don’t expect amazing results or anything. Keep in mind that these are students. I was OK with the trim, but it took like an hour for the blow-​out and she kept burning my scalp with the blow dryer! Next time, I’ll just ask for a quick blow dry and to air dry the rest. It doesn’t need to be every single layer of hair, burnt to a crisp! Minus two stars for that.
I also ended up getting a mani /​pedi, which was also affordable but… again, not that great. There was absolutely no attention to detail. I think I can paint my own nails better with my left hand (I’m right handed). I guess the whole point is that someone else is doing it for you. I just wish they put in a little more effort, especially if this is going to be your full-​time job at some point. Minus one star for that. But it was nice to get pampered for a few hours. Now I know what to expect next time I go, and it will only just be for the affordable trim, nothing else.

The place was packed my first time there to get highlights, I just wanted to try it out mostly because their prices are very reasonable and more out of curiosity. Well, I was very pleasantly surprised and it turned out to be a positive experience. The place is clean, the staff is very professional. Actually, I’ve had bad dye jobs in more expensive well known places so it made me feel good that the instructors drop in & check the work every so often & there were enough of them that whenever the student had a question there was always someone there to answer & guide them. My stylist took her time & did a very thorough job. So yes, I would definitely go back.

Two friends had a reservation for mani-​pedis. Upon arrival they were given color sample cards instead of looking at actual polish; there were 2 pedi chairs occupied. They were taken into a room to sit on hard plastic chairs with their feet in a home spa anyone can get at a big box store. Then the colors that they chose were not available. The pedicurist SAT ON THE FLOOR to do their pedis. The polish was clumpy; they left still wet & tacky. If this is supposed to be a teaching facility, please, start with the basics!
UPDATE: Corporate contacted my friend and was very apologetic and is offering a full refund. That is very nice and all; the experience still happened.

Have to dock a star because my second haircut here was terrible. The student stylist who did a great job last time was not available so I gave another student a shot. She was so clueless that I actually felt sorry for her, even though I am the one who has to brave the sun.
I am going back in a few weeks and will have my wig ready.

I’ve been a customer of Pivot Point’s for about 2 years now. I come in every 2 – 4 months for a trim or to change things up a bit. The only real downside is that they change things up quite often too, so finding a stylist and products that do a great job can be hit or miss. They are, after all, students who are still learning the tricks of the trade and their brand allegiance seems to change with the wind. Some students have an impressive amount of experience and/​or talent while others are clearly still learning the ropes. But I’m happy to say that I’ve loved the results more often than not.
For just $ 11 (+ tip) a student will wash, cut, dry and semi-​style your hair. It’s the cheapest price I’ve found and it’s not any worse than bargain salons. They are better than Great Clips and perhaps comparable to my experiences with BoRics. Depending on the student, I’ve even had some haircuts turn out better than ones I’ve paid $ 45 for at Mario Tricoci.
One of the upsides is that you can make an appointment with a specific student if you like the results. I had the pleasure of finding Nancy Herrera last year and she was my go-​to stylist during her time there. Unfortunately, she’s moved on. I’ve been contemplating saving up to try and find someone who will be more likely to stick around a salon and who can work well with my hair. But… $ 11… You can’t beat that! And it’s just hair. I say I’m thinking of leaving, but I’ll probably be back in here in another 2 months.

My husband walked in at 20 minutes to closing time for a buzz cut, nothing complicated, just a buzz cut. The four girls working were all standing around talking and refused to take him since they closed in 10 minutes. First of all they closed in 20 minutes. Second of all the buzz takes 5 minutes. Thirdly they were all standing around chatting and refused good business. We won’t be going back.

It had been about a year since I had my last haircut and I normally would pay a very small amount. I found this on Unilocal and seeing the reviews, I was compelled to come here. The price for a cut for both men and women is $ 11.00. I thought, «Why not?» One of the reviews I read stated that there is a possibility of a long wait so I brought my book along. Luckily, enough I didn’t even need it. I was helped immediately.
After entering the store, it felt like a normal professional salon and not a salon school. This made me feel comfortable. The front desk receptionist seemed very nice and was kind enough to pencil me for a haircut. After seeing him give a girl a ticket and the girl give a grimacing look, I was worried she was going to be the one to cut my hair. There’s nothing worse than seeing someone give a «I don’t want to do this» look because the end result would possibly be devastating. After another girl, Jessie, came to greet me with a friendly smile and wonderful attitude, I was more at ease knowing that the other girl wasn’t the one to cut my hair.
For everyone who knows me very well, my hair is just as important to me as my arm, my eyes, organs, etc. which is why I’ve always had long hair. The only time I had short hair was 17 years ago when I thought it would look good on me to have boy-​cut. Mistake all around — which led me to keep my hair as long as I could have it long. Now, before Jessie shampooed and conditioned my hair, her teacher suggested to cut about 4 inches off and I thought that wouldn’t be such a big deal. I advised her that there was a time when I donated my hair a couple of times so I didn’t think that would be too bad. She then advised me that if I donated 10 inches of my hair again to the Cancer Society that my hair cut would be free.
The word «FREE» most of the time convinces me to do things I wouldn’t normally do. In this case, not only because it’s free but it will benefit other people, I agreed to it. They put my hair in a ponytail and cut 10 inches off. For anyone who would never be comfortable doing this, don’t. A haircut is only $ 11.00 if you want to keep your length and still get a good cut. The time spent on my hair was about 2 hours. Shampoo, conditioner, cut, style, and blow-​dry. It felt good getting my hair done here because Jessie took the time with me and did not rush. Also, there is a teacher who watches over the work and will make necessary corrections if need be. So, it’s almost guaranteed that the cut will be perfect.
Thanks to Jessie and her teacher, I have a healthy shoulder length hair cut that I’m comfortable wearing around. I think I have found my salon and will keep coming back here. Although, just because it’s cut really short, doesn’t mean I won’t grow my hair back to it’s normal length. I just needed a break from hair that is almost below my waistline.

Call this a teaching moment.
Today I visited the school for a highlight/​color service and was discussing hair color (in a normal voice tone) with a teacher, Miss Stephanie. There was a problem with the color choice as she was bring my color tone down to a level 6 brown w/​gold gloss. That was not my intent and explained that to her. Caught an attitude from her when I asked to see the hair swatch book as she had already mixed the color (but hadn’t apply it). Not my fault.

She called over another instructor who had better communication skills and obviously more experience only to announced in a snotty tone to the teacher and the students in the area «We are having a DISAGREEMENT about the color.»
O.K., let me correct you in front of your students, «No, we are not having a disagreement, we are having a consultation about my hair color.»
Side note: Bringing my tone down to a light brown was not in the cards for me. If I wanted a level 6, I don’t need to color my hair. Not my fault Miss S wasn’t listing and didn’t show me a hair swatch book prior to mixing color.
The other teacher was great, no problem. She had the student change the color, an do full highlights and the color looks great! (The 2^nd teacher also questioned a previous color mix that Miss S had created at the last visit.)
The student did a great job and was professional through and through! 4 stars for her!!!
If this instructor wants make herself look bad, she should do soon your own time, and not at my expense.
Looking unprofessional in front of her students is one thing, costing me money and providing bad service is another.
Teaching a younger demographic does not allow one to assimilate to them; this teacher needs to act like a professional adult.
On the plus side Miss Stephanie did regain her composure and checked back on the student’s work. What was the problem other than the attitude of the instructor.
Hair color is an economical choice here.
If you decide to go for a cut — make sure you have the instructor check the cut and make the necessary corrections. Have the instructors do their jobs.

I just keep on coming here cause I get some great service! Just got some highlights done and although it took a while, Veronica was utterly delightful and completely honest when picking out colors, the cut of my hair, etc.
I can’t wait to come back when I need to touch up the highlights!

I like having awesome hair. I don’t like emptying my wallet to do it. Solution? Beauty schools! They usually do a good job and you don’t have to pay as much.
This place is no exception. It is AWESOME.
Since I made an appointment, I only waited for a few minutes before I was brought to the back. The person that did my hair was a very lovely, tattooed girl named Kelli. She was incredibly sweet, patient, and careful. I don’t think I’ve ever had someone work on my hair that was as patient and careful as she was. Before she began, I had to sign some kind of waiver that acknowledged a student was working on my hair. Her teacher came by and did a consultation too. All was good. While she worked on my hair, we chatted a bit, I watched others (real people and mannequins) get their hair done, and I read a couple pages in my book. I sat in that chair for about two hours before she finished the actual dying process. I don’t feel like it should have taken that long to dye my hair, but perhaps I’m wrong. It’s been awhile since I’ve had it professionally done and my hair IS kind of long.
On the bright side, it was worth the wait. The color came out so much better than we all expected. Not only was the girl so proud of it (and took pictures), but all her classmates and teacher (s) kept coming over to me to check it out and shower compliments. I was pretty thrilled. (And I know that she was, too!) Since red is a color that tends to fade quickly, I don’t expect the color to last too long, but it’s holding up a lot better than the box color I had in my hair before! I left happy. Woo-​hoo!
Cost for all-​over hair color: $ 35. Not too bad!
I signed up to receive coupons in the mail (and since then, have received one already). I’ll be back the next time I want something done to my hair. And I’ll bring cash. You can pay for the service with a card but not the tip. I had some cash, but I felt my measly dollars weren’t enough for a proper tip. At least I know this next time! (My stylist gave me a card with her name on it, so I assume I can specifically request her again.)
[Oh, and before you sit down in the waiting area, note that the seats are kind of hard. They’re not soft. Appearances are deceiving. I plopped down too hard and startled myself. Ouch.]

I’m teetering on giving this place 4 or 3 stars, but I guess my hair isn’t all that bad so I’ll give it 4.
After reading all the rave reviews on here, I decided to give it a shot, considering I’m strapped for cash and desperately needed a haircut. I told the student I wanted layers and bangs. Sounds simple enough but I think you take for granted how easy that is for actual stylists and that it’s probably pretty tough for a student. After you ask for what you want, the instructor comes over and gives her approval and some instruction. The girl did pretty well for a while, and then got tripped up. When this happened, I was glad she asked for help. She left to go get the instructor, who showed her how to cut layers near the face.
Everything was good until we got to my bangs. When I came in, they were off to the side because they had grown pretty long since my last haircut, and were in front of my face at one point. I specifically told her not to cut them too short because people seem to do that to me a lot and she said she wouldn’t. And she kind of did. She cut them on a weird angle, going from short to longer, and then said, I’m going to get the instructor. In my head I was like, «If you weren’t sure, you should have asked before!» The instructor said they were fine and I told them not to cut it anymore. There’s still enough there to pull back and clip on top of my head, so I’m going to do that for a while until they grow a little. I also had to cut the longer ends when I got home. The actual style is kinda cute, although I’m debating whether or not I look like David Cassidy. I always think that though.
I’d probably go back, but with a simpler style. I do think she did a good job though for being a student. Way better than some haircuts I’ve gotten at professional places. Make sure to tip them in cash and be patient because they’re still learning.

Pivot Point was discovered thanks to the Unilocal app on my Android phone.
It is right next to a favorite hangout of mine, Caputos. Whenever you can combine trips and gas these days, why not, right?
I’ve had two haircuts here, both by students that were weeks within graduating, so they didn’t give me their most rookie clippers. Both times I came out with excellent cuts, plus they include the shampoo (didn’t need it either time, as I just came out of the shower, but the scalp massage felt good!) and conditioner for only $ 11.
This place does take appointments, but you can also walk-​in if you prefer. You can pay for the hair services via credit card, but if you are going to tip the students there (and you should!) then make sure to bring cash, as they can’t add it to your credit card tab. The manager of the school also stopped by and gave the girls some advice on how to cut men’s hair, as according to her greater than 90% of her clients are women.
Great experience, fantastic price and you get to help students out. Recommended!

This review is for my third visit here for hair services. My first two times was just simple hair cuts but this last time I went in to get a color. I have been getting my hair colored by someone else who has done it out of their home. But after not being thrilled with my hair color the last time, with too hot roots, I decided to give Pivot Point a try. Its literally only a 5 minute drive from my house so the convenience is a huge plus for me. I have colored ginger red hair (think Tori Amos, Christina Hendricks). Its a very specific color. Its that borderline orange red hair that people who were born with red hair have.
My stylist on this day was Jessica L. I told her my issues with previous stylists, what I wanted and what I didn’t want. She brought out a book of colors for us to look at together and planned out what she was going to do. The instructor came round and gave her some guidance and suggestions about going a different direction. They dialed in the color and explained what they were going to do.
The color came out EXACTLY as I wanted, I had NO hot roots and I walked out looking like the red hair on my head belonged to me. Completely natural looking color. And the best part is even though the service required having 2 seperate colors mixed up (my regrowth and ends needed 2 different colors mixed up) the color service cost all of 30 dollars. That’s THREE 10 DOLLAR BILLS Y’ALL!
I wasn’t planning on getting a hair cut but I decided what the hell, I might as well. I just got some long layers and a trim up, nothing fancy. The total cost was $ 56 and I tipped another $ 8. The same service at a regular salon would likely cost me at least $ 30-​$ 40+ more.
The best part is now that my color has been done once successfully, the formula for what they need to mix is documented in my client card so there is no question next time what needs to be done, even if I get a different stylist.
Very happy! Thanks again Pivot Point!

Yes they’re students, it’s a school. KNOW this before you go there.
My friend goes to school there so I let her do my hair. She told me what she though we should do, got her teacher, he ok’d it and on she went. They use Loreal Professional products, they smell really good. She massaged my head a little bit when she washed it, Kudos!
The place is busy busy busy. I enjoyed the experience and for the price I paid I will going back even though my friend graduates in June. Definetly a budget friendly hair salon. Plus they do other services check them out.
One thing though, they accept credit/​debit cards but you can only TIP the students CASH.