Trade Secret

They made me wait 2 months for an appointment, then called the morning of the appointment to reschedule that appointment for 15 minutes later and gave me a hard time about getting color to cover my grays. Ya know, the way salons say they don’t have TIME to do color which frustrates me. Why is it so HARD to get a color appointment. I was waiting 2 months to get that color appointment. You would think they would WANT to make money on adding color and services in today’s economy, right? I arrived and the stylist wasn’t even there, (after they rescheduled the appointment for later) so I had to wait another 15 minutes for her to arrive. That’s 2 months & 30 minutes I waited for this hair appointment. I was angry but I didn’t let it show because I needed a haircut badly, I had been waiting 2 months & 30 mins. So I just said «Don’t bother with the color». Why should I give them extra money if they treat customers like that? Make you wait, reschedule & then the stylist is late? Uh-​uh, no way. So, I just got a so-​called haircut. I Hated the haircut because it never actually got cut. The stylist said she doesn’t like to use scissors, only a razor. I left with the exact same hair I walked in with & wasted $ 50. The place was empty & two stylists were sitting around picking their nails, so I wonder why I had to wait 2 months for all that. I’m on a very tight family budget, and a trip to the salon is a treat I don’t get too often, (maybe once a year) so I’m very upset I had to waste another $ 40 somewhere else to get an actual haircut after leaving this place.