Grease Monkey

This place is kind of pricey but they know what they are doing. I’m confident my car is back to tip top shape after they work on it.

If I could leave 0 stars I would! Absolutely horrible customer service and waited over an hour and a half for a basic oil change.

I have been to Grease Monkey twice with my 2014 Yukon Denali. I have had a great experience each time that I have been to that establishment.
I was treated with friendliness and respect by the few staff members that I had interactions with. I was offered bottled water from their mini-​fridge or coffee.
During my last service, I used their restroom and found it to be surprisingly clean and sanitary.
I don’t recall what the cost was for a full synthetic service on my vehicle, but I do know that I felt it was reasonably priced (not too cheap or too expensive).
I guess the only negative thing that I could report about this establishment is that the oil change service did take longer than I have experienced with other oil change places around Bloomington — Normal. I can see how this could potentially bother other patrons.
I was/​am not bothered by the added length of time, because I saw that all of the staff were working hard & I didn’t see any slacking off or laziness during both of my experiences.
** I would prefer for them to take any extra time to be thorough with everything, so they don’t miss anything and I am given the best quality. I have not experienced any negatives with this business. **
I have enjoyed Grease Monkey, more than anyvother oil change businesses that I have been to in the area and I will be going back to them for the next service on my Denali. I suggest you give them a try!

Paid $ 47 for a normal, bottom of the barrel oil change on my Chrysler mini-​van. Prices weren’t posted.
Lady came in told me it was going to cost me an extra $ 8 because Chrysler’s need a special oil filter (have since learned that this is bs). This was after my van had been in the garage for ten minutes. So I’m thinking, $ 25-​$ 30, plus $ 8 for my «special» filter. Way too much, but I just wanted to get out of there.
So she rings me up, total is $ 47, and I’m like wtf. $ 33 for oil change, $ 8 extra for filter, $ 4 for extra oil (?), tax.
Told the lady she was misleading. She had an attitude and was clearly annoyed with me asking her what the heck was going on. Left a bad taste in my mouth.
Bottom line: They nickel and dime you and have bad very poor customer service. Won’t be returning.