Target Stores

NONE of the 10+ employees who i walked passed asked my about my dog, a registered ESA: the 5 – 6 employees who said my dog was cute, the starbucks associate i asked for water for my dog, the pharmacy tech which i was working with, the security guard i passed at least twice said nothing besides «aww! he’s handsome.» I happened to leave the store once to get a health insurance card from my car and walked back into the store with my dog a second time. NO ONE ASKED MY ABOUT MY DOG UNTIL THIS STANK-​EYED CASHIER.
It was only until i reached the cashiers did i begin to feel uneasy. this white associate (she was older and had bleachy-​white blonde hair with bangs) said we could go into her empty line. She did NOT smile or make eye contact, or ask how our day was (I was with my mother as well), and just began to ring up items as she kept her eye an the associate at the next check stand. I saw her looking at my dog, and then looking back up to the cashier next to her. I didn’t see her make a single moment of eye contact with my mom and i.
[Sidenote: Upon talking to my sister later (a local and a minority woman who lives in B-​town) she also had problems with cashiers in this store being exceptionally nice to the white people in front of her in line, but extremely cold (even rude) when it was my sister’s time to pay for her items.]
That second cashier walked by me and my dog and began to SERIOUSLY deliberate with the food server at the target food area. They were in such intense conversation that i saw them both pointing at me (and my dog), and yet they did not even see me watching them.
rule number one and two of customer service: do not point, and always be aware of customers around you. The second cashier then approached me and asked if my dog was a service animals, considering that «most service dogs have a vest or a badge.» Had her HR or store manager been properly trained on the ADA, service dogs like ESA do no necessarily need a badge. Although i carry his paperwork with me and was willing to show her, she declined my offer.
I hope this target learns that B-​town is a diverse community, and customers are all the same. Cashiers should treat ALL customers as equals, make them feel welcome. As my sister put it so eloquently «yeah. that target sucks for brown people.»

Don’t go. Litterally
You need an escort in the bathroom because they let anyone use them. You will need to walk in and protect your child or wife from men going into the women’s bathroom.
They won’t stop men from using the women’s bathroom if they say they are a woman.
Spend your money someplace else before your kids are molested or your wife is raped.

I found an item that I wanted, and bought it. That’s kind of the Target motto! I did, however, bring it back and was very pleased that it was as simple as it was. Target gets an A+ for this easy experience alone!

The Store Manager at this location is irrational and rude!!! It would be nice if Target offered some sort of training to her that aided in how to speak to Customers intelligently (she has no clue) and she could use some help in the problem solving department!

Things are good at Target but their service is a little problematic, esp. their refund, return, etc.
Here is what I experienced:
I bought a bag of coffee there, and I did not notice that it was decaffeinated. (My bad, yes… stupid mistake) When I checked out, the machine has some problem printing out receipts so I said I do not need it. I found the coffee is decaffeinated right after I left the store so I went back.
I went to the lady who just helped me check out. She recognized me, yes. And I first apologized for possible inconvenience and told her my issue, her first words, «you said you did not need the receipt. You did not ask for it.» Of course… but I am here for help and you know I just bought it here… Then she told me she cannot offer any help and let me see another person.
That person, who seemed in charge of checking out, told me that since I had no receipt, I had to go to the customer service. I went there. the lady there was good and tried to help, but they could not find my purchase record in their system. then, the person, who I just talked to and directed me here, came and told me that I had to wait a couple of days till my credit card finishes the transference. But this is the same person I just talked with and let me come here. Seriously? If so why let me spend 5 more minutes dealing with the custom service???
During the whole process, except the lady at the custom service, no smiling, no solution.
When I was there, another person wanted to exchange a file folder he just bought, since it was not in a good quality. That person had already grabbed a new one and said he just wanted an exchange. But he was told that he cannot do that. He has to first return the one he just bought at the customer service, and then make a purchase for the new one. This is understandable but inconvenient; plus, no other store does this.
Bottom line: when you have shop at Target, check carefully the thing you want to buy. And, always ask for a receipt, even if there is a temporary problem, just wait.

They couldn’t even give me change for a ten dollar bill. You would think that after they lost my personal information with thousands of others in their security breach that they would treat their «guests» a little better.

I was affected by Target’s credit card data breach; I had to buy some piece of furniture I didn’t really need a day before my card was to be deactivated (and a new one was far away in another state), just in case I need it when my card doesn’t work anymore.
In the end, I never ended needing said piece of furniture. I tried returning it, but it was past 90 days, and Target refused to give me the full price that I paid for the item. They have even refused to give the current selling price for the item, instead giving the lowest price it ever sold for. I asked for a store supervisor, and supposedly I was already speaking with one. I then asked for the store manager, and then somehow that was again the same person.
Very disappointed, will never consider Target for anything furniture related again.
The said self-​proclaimed store manager was nice and friendly, but was insisting that the data breach had nothing to do with my purchase, completely disregarding the major and great inconvenience I have been caused by my card being deactivated. (For what it is worth, I had a huge spending spree during that final week before deactivation, followed by a hibernation until I flew back home to get the new card.)

I NEVER review corporations on here (unless I need their attention and they are not responding otherwise) but the individuals at this location deserve recognition.

I recently moved and have had a plethora of abysmal customer service experiences. This is NOT one of those. I visited the Bloomington, IN location on the evening of Thursday, August 21^st at around 10:30pm. The store was utter chaos, at no fault of any employee; it was move-​in-​day at Indiana University and probably busier that Black Friday. Despite the general, entitled, horribleness of the clientele, everyone was in a wonderful mood — laughing and joking, patiently cleaning and restocking. WOW.
The story gets better. I checked out and as I was leaving, my car keys slipped of their carabiner and directly into the sewer grate under my car. I had no idea what to do. I went back inside and approached the Target security guard because I had witnessed her politely, professionally, yet sternly shut down a shoplifter in the act and thus, I perceived her to a woman who could take care of business. She walked with me out to the parking lot and joked with me on the way; I really needed to laugh, which was much appreciated. She went back inside and retrieved a flashlight and what must have been one of the last wire coat hangers left on planet earth. We crouched on the ground together laughing at the absurdity of the situation while she held the light and I jammed my arm as far as I could into the grate. We got the keys out before the mall parking security guard had the chance to respond. Her name is Lindea and she is my hero. She could have easily shrugged me off — the parking lot is not her turf. Instead, she literally rolled her sleeves up and went above and beyond at the end of what had to have been one of the longest days in a Target employee’s history AND did so with poise, grace, humor, and a wonderful attitude. Thank you Lindea, and thank you to the people of the Bloomington Target for being wonderful. That woman deserves a medal.

Don’t usually review Target stores… but this one was actually fair. Since it is in a Big 10 University city they generally have the right inventory when school gets set in the Fall. For example, they have skids of microwave units and air conditioners… stuff college kids buy and use. So they get plus signs for their inventory. The grocery section is a bit on the light side, but they have a lot of the stuff college kids look for in a store. Target pretty much is one stop shopping for the college set down here in Bloomington.
Service is a bit on the light side. Target has spent its money over the last decade getting rid of all the employees who actually knew what was going on. Thus when you can locate a store employee, they oftentimes have trouble finding what you need. Let me check on that.
Being in a large mall they have checkout counters at both ends of the store — on the mall side of the building going out into the mall and at the parking lot side of the building. They have a lot of competition with a Sears and a Macy’s in the mall, but they seem to hold their own… especially on prices. All-​in-​all a pretty fair experience.

I normally would not be giving a Target four stars, but considering how much I come here to shop, it makes sense to give credit when credit is due.
I mainly come here to shop for women’s clothing because they always seem to have what I need at the right price. I’m especially a fan of the pajama pants that they sell here and the sweatshirts.
A noticeable thing about this particular Target is that there is the same male employee that I always see here who asks about every two minutes to anyone who will listen if they are finding everything they need ok. Anyone who comes to this Target on a regular basis will know exactly what I’m talking about here.
I should note that I’ve had poor service in the electronics department before, but considering I rarely go over to that section of the store, it’s not a deal breaker for me.

Usually very good, great selection — typical Target. Customer service can be hit or miss. Case in point: I was in yesterday and had a woman who was working at the women’s fitting room who either didn’t seem to realize she was being rude, didn’t like dealing with younger women or was having a bad day. I witnessed her be rude to three other women (all who seemed shocked — and two who talked about it to each other as they walked away). When I told her I objected to the way she talked to me she was dismissive. Perhaps a closer look at how employees talk to customers is in order.

Ok,
I have to be very clear here — I do not have a specific problem with Bloomington Target. I was unable to find a way to review
, and as such, am attaching my review of
to my local Target. If there is a way to adjust this to specifically match
, then I will do so.
I had an absolutely ABYSMAL experience with
one year ago. I ordered a product that never arrived. Then spent nearly 6 months trying to get Target to refund my money. I spent approximately 12 hours on the phone (over multiple calls to their service department) and never did get
to resolve the problem. They (literally) promised to fix the problem, and never did. Eventually I sought legal counsel. It was suggested that since I did not get the product, that I then stop payment through my credit card, which I was able to do. I got my money back, and assume that the bank was able to get their money back from
.
The issue is far more complex than stated above — but I will spare details for the sake of brevity. Suffice to say,
has the worse online customer service I have ever seen (or heard of). Avoid using this company at all costs. When it works, I’m sure it is fine. But the moment there is a problem with
then there is little hope of resolution.
I had been an ardent Target supporter until this incident. I will still go to the brick and mortar stores, but will NOT order from them online until they demonstrate a much more efficient, customer friendly and solution focused customer service department.

A little different than the Target I am used to. Their layout is a bit odd, with cash-​registers on both sides (parking-​lot and mall). The grocery selection is limited, and they do need more check-​out lanes

It’s always fun browsing the blu-​rays here. Like the rest of the chain, this location sells groceries, if you dare. Never been here when it wasn’t busy.
There’s a greazy old snack bar up by the front if you’re desperate.

I’m in college; this is my favorite store. I honestly don’t need to shop anywhere else. I do, of course, but Target is my favorite. Specifically the dollar spot. Everyone here has always been very friendly; and so far they haven’t minded when sometimes the college kids get too excited about the new batman and spiderman toys and play with them. Or nerf guns, for that matter.

Time for a new review of this Target.
This store is very clean and has ample staff working. I’ve been in it three times since I’ve moved to town and every time I’ve been confronted by an employee asking if I needed help finding an item. The truth was, every time I was looking for help. They were very quick to point out the part of the store or weren’t afraid of asking other employees on the walkie-​talkies they had.
They were missing one item that I needed, which I just hopped over to the KMart across the street to get. The next day, they were on the shelf. They may be a bit slow on restocking some of the smaller things (I was looking for converters to grounded outlets).
This Target also has a pretty large grocery section. I find this strange since there are an abundance of grocery stores in the area (Marsh, Bloomingfoods, O’Malias, Sahara Mart) that it seems a bit excessive. But this is probably a decision from the higher ups than the local franchisee of this store.
The prices seem about right and standard for a Target. All in all, I don’t have much to complain about this store. I’ll be visiting many times as long as I live in Bloomington.

OK, a solid target, but not the best. Could use a far better selection of baby stuff (ahem…what about the rest of the Dr. Brown’s bottle line). Also could use better restocking– there’s always one section of the store that feels like it’s under construction and never quite settled down. The staff, however, are super friendly and do their best. It’s clearly a customer focused store.